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    Member Relationship Consultant - South Australia - People's Choice

    People's Choice
    People's Choice South Australia

    6 days ago

    Default job background
    Full time
    Description

    About the role

    We have an exciting opportunity available within our National Contact Centre for an employee looking to take the next step in their career as a Member Relationship Consultant. In this role you will be empowered to have meaningful conversations with our members. You will understand their financial position, goals and aspirations and help align our products to their needs including personal loans, credit cards and insurance.

    Key responsibilities include:

  • Make it easy for our members to bank with us
  • Be an expert of our products including personal loans, credit cards and insurance
  • Identify members needs for specialised products and refer to relevant specialists such as our Home Loan Specialists and Financial Planners
  • Display second to none service that is timely and accurate

    • About you

    You'll have the ability to work under the pump whilst still maintaining a positive attitude. You'll also have a passion for member service with an understanding of their current and future needs. With a focus on results, you will have a strong ability to meet targets/KPIs and contribute to team success.

    Benefits of working for us

    We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including:

    Extensive range of financial and lifestyle benefits, including (but not limited to):

  • Paid parental leave and special leave provisions
  • Flexibility and hybrid working arrangements
  • Employee banking benefits and discounted insurances
  • Career development opportunities, and ongoing training, coaching and support
  • A dedicated Employee Assistance Program for you and your family to access in times of need
  • Paid volunteering days and access to a diverse range of community and charitable initiatives
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