- Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
- Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
- Adapt to and manage an environment where there is ongoing change and competing priorities.
- Book and confirm patients for appointments and consultations.
- Billing and Receipting at time of appointment.
- Accurately process relevant paperwork including data entry.
- Ensure the smooth running of the clinic.
- Continuously liaise with the team to ensure efficient processes.
- Manage patient records and filing of patient notes.
- Demonstrated ability to provide excellent patient care and customer service.
- Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
- Proven experience to work successfully both independently and in a team environment.
- Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
- Exceptional phone manner and ability to handle a high volume of patient inquiries.
- High attention to detail and excellent organisational skills.
- Flexible approach to work and able to adapt in a fast-paced environment.
- Established, close-knit team, thriving culture.
- Fast-paced, challenging role with one of the most influential healthcare providers.
- Supportive environment where you can develop with excellent management.
-
Remote Servicing Service Officer
2 days ago
Australian Government Services Australia Perth, AustraliaMultiple levels APS Level 3,APS Level 4 · - Adelaide, SA,Alice Springs, NT,Broome, WA,Burnie, TAS,Cairns, QLD,Darwin, NT,Devonport, TAS,Katherine, NT,Kununurra, WA,Newman, WA,Perth, WA,Tennant Creek, NT,Thursday Island, QLD · **Job Number**:EXT-M · **Job Title**:Remote Servicing ...
-
Office Services Coordinator
6 days ago
people2people Perth, Australia**Office Services Coordinator** · Opportunities for growth, casual dress code, a social close-knit team and more with this global engineering firm located in the heart of Perth CBD. · **The Firm** · This well-established, global engineering firm in Perth CBD is seeking an Office ...
-
Customer Service Officer
2 days ago
Kennedy Reid Perth, AustraliaGlobal and reputable company with a great culture, training and progression · - $32.73 per hour + Superannuation · - Multiple Temporary positions available - Start 4th Sept · **The Company** · Our client is a well established company in the financial services industry. They have ...
-
Office Services Manager
4 days ago
people2people Perth, Australia**Office Services Manager** · **The organisation** · Our client is currently recruiting for an Office Services Manager to join their office based in the Perth CBD on a permanent basis. This organisation is dedicated to shaping cities and communities for a better future. As a prof ...
-
Customer Service Officer
2 days ago
Bank of Queensland Perth, Australia**About the Role** · - Seeking passionate Customer Service Officer to join the BOQ team · - Flexible workplace & Collaborative Team - Owner Managed Branch 111 St George Terrace (Perth) Based · - Full Time opportunity · As the Customer Service Officer, you will be the 'face' of th ...
-
Customser Service Officer
1 week ago
Charterhouse Perth, Australia**Customer Service Officer** · - **Pay rate: $ super**: · - **Start date: 6 Month Contract with a view to Perm**: · - **Location: Melbourne CBD**: · - **Part Time | 5.5 Hours Per Day X 4 Days Per Week**: · - **Hybrid Working** · This is a great opportunity to work with this large ...
-
Client Service Officer
2 days ago
TenacityCX Perth, AustraliaMultiple temp positions - September 4th start date · - Perth CBD Location · - Global Financial Services company - Supportive team culture · **Job description** · Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre In ...
-
Customer Service Officer
2 days ago
11 Recruitment Parent Perth, AustraliaFull-time work from home position · - Entry level role with comprehensive initial training + ongoing support · - Opportunity to develop and build your NDIS career · Our client is a leading NDIS plan management provider who are committed to delivering exceptional customer service ...
-
Customer Service Officer
4 days ago
TELCO SERVICES AUSTRALIA PTY LTD West Perth, Australia**Company Description** · TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.We're a purpose dr ...
-
Customer Service Officer
1 week ago
TSA Group West Perth, AustraliaCompany Description · TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. · We're a purpose dri ...
-
Payroll Services Officer
1 week ago
Chandler Macleod Perth, Australia**Payroll Services Officer** · As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edg ...
-
Customer Service Officer
2 days ago
TSA Group West Perth, AustraliaCompany Description · TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. · We're a purpose dri ...
-
Customer Service Officer
1 week ago
TSA Group West Perth, AustraliaCompany Description · TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. · We're a purpose dri ...
-
Field Service Officer
1 week ago
Service Stream Perth, AustraliaPrimary Location · Perth - WA · Job Description Summary · An exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer. · About the Role · The role of Field Service Officer is responsible for data collec ...
-
Member Service Officer
20 hours ago
Capricorn Perth, AustraliaWho are we? · Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade cred ...
-
Student Services Officer
2 days ago
Acknowledge Education Perth, AustraliaOngoing commitment to your growth with $1,500 professional development allowance · - Incredibly committed and supportive work environment · - Be part of a fast-growing organization working in an agile environment · **Join the Acknowledge Education Team: Igniting Potential, Foster ...
-
Customer Service Officer
1 week ago
Amana Living Perth, Australia Full time**Job no**: 496518 · **Work type**: Full time · **Location**: Perth CBD, Inner & Western Suburbs · **Categories**: Hospitality · **ABOUT US**: · Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and th ...
-
Customer Service Officer
20 hours ago
Amana Living Perth, Australia**Job no**: 496489 · **Work type**: Casual · **Location**: Perth CBD, Inner & Western Suburbs · **Categories**: Sales & Marketing · **ABOUT US** · Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and ...
-
IT Service Desk Officer
2 days ago
Digital Resources Australia Perth, Australia**IT Service Desk Officer (Level 1/2)*** · Multiple Residential Full Time Positions · **About the Role** · We are seeking an experienced, resourceful and detail-oriented individual who is willing to show initiative and contribute a positive and adaptable attitude to our multi-fun ...
-
Customer Service Officer
20 hours ago
Lotus People Perth, AustraliaCustomer Service Officer - Temporary - Bibra Lake - Circa $32 p/h + Super - Immediate Start · Are you a customer service superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's ...
Patient Services Officer - Perth, Australia - GenesisCare
Description
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Your life's best work
We are looking for experienced Patient Services Officers (Medical Receptionists) to join our team, working across both our Wembley and Hollywood clinics. In these client-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.
We currently have multiple casual opportunities available across our Wembley and Hollywood clinics, working various shifts to support our teams.
More specifically, you will:
We're looking for someone who has:
Benefits of joining our team:
About GenesisCare
We are 1,300+ highly trained healthcare professionals and support staff in Australia designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 30,000 patients annually.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.
GenesisCare is an Equal Opportunity Employer.
