Manager - Contracts Team - Perth, Australia - WA Primary Health Alliance

Description

About Us

WA Primary Health Alliance is part of the Australian Government's national Primary Health Network (PHN) program which aims to strengthen, improve, and connect the primary care system. As the operator of Western Australia's three PHNs, our state-wide structure and strong partnerships allow us to deliver better health, together.

At the heart of our Vision and Mission is an ongoing commitment to working closely with GPs, health professionals, service providers, hospitals, government and the community to strengthen primary care state-wide.

We are united in working towards a more connected and collaborative primary health care system to improve health equity and health outcomes for all Western Australians, particularly those at risk of poor health.

We are guided by our Strategic Plan 2023 – 2026. To find out more about us and what we do, please go to our website:

We are committed to creating a safe and inclusive culture for all our staff, health providers, partners, and community members. The contribution and participation of people with diverse bodies, identities and experiences is crucial to the work we do and allows us to shape a health system that is fit for the future.

WA Primary Health Alliance acknowledges, and pays respect to, the Traditional Owners and Elders of this country. We recognise their diversity and the significant importance of their cultural heritage, values, beliefs, and self-determination in contributing to the positive health and wellbeing of the whole community. We also acknowledge and welcome all members of the lesbian, gay, bisexual, trans/transgender, intersex, queer, asexual, aromantic and other rainbow (LGBTIQA+) communities and celebrate the extraordinary diversity of people's bodies, identities, relationships, and experiences.

We encourage applications from every background and ability, including but not limited to, Aboriginal and Torres Strait Islander people, LGBTIQA+ people, people from multicultural backgrounds and people with disability.

The role

Embark on an extraordinary journey with WAPHA, where your expertise in contract management will shape the future of healthcare. Join our esteemed contracts team and become a trailblazer in implementing cutting-edge strategies that redefine excellence in Primary health service delivery. Your opportunity to make a profound difference begins here.

This role is pivotal within WA Primary Health Alliance, focusing on the development and management of commissioned services contracts. The role entails leading a dedicated team responsible for ensuring that all contract-related activities are aligned with WAPHA's strategic priorities and objectives. This includes tasks such as recruitment, coaching, and training team members, as well as consistently reviewing and aligning team focus and deliverables. The incumbent will be also responsible for maintaining relationships with service providers, ensuring accountability for the delivery of contracted services, and managing service provider contracts effectively. Additionally, the role involves contributing to the development and maintenance of WAPHA's policies and procedures related to contract management, analyzing contract management demands and trends, and providing specialist advice to key stakeholders.

This role will be offered as an on-going position on a full-time basis and offers the flexibility to work from home and office.

Key tasks and responsibilities:

• Lead and manage a dedicated team responsible for contract development and management of commissioned services.
• Ensure accountability for the delivery of contracted services and manage service provider contracts effectively.
• Represent WAPHA in developing and maintaining productive relationships with service providers at a senior level.
• Analyse contract management demands and trends to develop long-term regional strategies and plans associated with commissioned activity.
• Identify opportunities and develop innovative strategies to improve the procurement of services and management of contracts with service providers.
• Monitor and ensure compliance of procurement/contract management processes, procedures, and documentation in accordance with WAPHA's policies.
• Provide specialist contract management advice to key internal and external stakeholders.
• Drive continuous improvement of the Commissioned Services portfolio through the implementation of improved contract management methodologies, tools, and techniques.
• Provide leadership within the sub-unit team, promoting accountability and expertise development aligned with policy-driven pillars.
• Improve people leadership responsibility across the contract management team, fostering high engagement levels.
• Demonstrate excellent active listening skills and establish strong relationships with stakeholders.
• Utilise negotiation skills to influence others toward common goals and support change management activities.
• Communicate effectively, navigating complex performance conversations and engaging with senior leadership.
• Coach and lead the Contracts team to foster a high-performance culture, identifying informal coaching opportunities.

About you

To be considered for this role, candidates must meet the following selection criteria:

Essential experience and education

• Tertiary qualification in a health-related field or equivalent working experience.
• Demonstrated ability to manage and lead high-performing teams.
• High-level experience and knowledge of contract management principles, including complex and high-risk negotiation, financial management, and contract preparation and performance management.
• Knowledge and experience in the healthcare and human services sector.
• Exceptional interpersonal, oral, and written communication skills, with the ability to establish and maintain professional relationships with key stakeholders.
• High-level analytical and problem-solving skills along with strong attention to detail.
• Demonstrated highly developed organisational skills, with the ability to manage priorities and meet deadlines and timeframes.
• Demonstrated experience working with culturally diverse groups, particularly Aboriginal and Torres Strait Islander peoples.

Our Benefits

• Hybrid working arrangement that combines remote work (3-4 days per week) with office presence in our modern Subiaco office (1-2 days per week).
• Commitment to employee development.
• Salary packaging - WAPHA's arrangement allows for a maximum of $15,900 for general living expenses and $2,650 for entertainment benefits per fringe benefit tax year.
• Competitive salary.
• Professional development allowance ($1k per year).
• Employee Assistance Program.
• Additional paid parental leave.
• Gifted paid day off during Christmas shut down period.
• Annual $200 health and wellbeing reimbursement scheme.
• All employees have access to LinkedIn Learning.
• Study leave options available.
• Option to purchase additional leave.
• 13 weeks long service leave after 10 years of continuous services (accessible on a pro-rata basis after 7 years).

To Apply

Please submit your application by clicking the 'Apply' button.

Your application should include your CV along with a cover letter. The cover letter should outline your interest in working for WAPHA and address the selection criteria as outlined in the job advertisement demonstrating your skills and experience relevant to the requirements of this role.

Applications close Tuesday 7th May 2024.

WAPHA reserves the right to commence shortlisting prior to the advertised close date.

For further information please email Please note that applications must be submitted via the link provided – applications received by email will not be accepted.

Applicants must hold current, unrestricted working rights in Australia to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered. Compliance with all relevant employment laws and regulations is mandatory.

WA Primary Health Alliance builds and strengthens primary health care in Western Australia, so people can access the services they need closer to home. As the operator of all three Primary Health Networks in Western Australia, we aim to ensure that the people most at risk of poor health have access to quality care. By working closely with GPs, health professionals, service providers, hospitals, government, and the community to strengthen primary care state-wide, we are delivering better health, together. The Commissioned Services Portfolio aligns community need with service provision to improve health outcomes. It does so by identifying, co-designing, and procuring primary health care services; managing the performance of commissioned services and service providers; supporting system integration and strong stakeholder relationships in the community and engaging with service providers to drive innovation, improvement and sustainability in service delivery.

The Portfolio's teams are Contract Management, Program Improvement, and Regional Integration/Suicide Prevention teams.