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    Claims Assessor - Sydney, Australia - ignite

    ignite
    ignite Sydney, Australia

    1 day ago

    Default job background
    Permanent
    Description
    Passionate about customers and guiding them through from start to finish? This one is for you
    Duties:
  • Deliver high quality customer service
  • Manage a portfolio of claims at various complexity levels
  • Investigate claims and provide accurate assessment and strategies
  • Process administrative tasks
  • Maintain exceptional internal and external stakeholder relationships
  • Maintain KPIs throughout the account management process
    • What you'll need:
  • Call centre or claims experience is desirable
  • Excellent interpersonal, customer care and communication skills
  • Self-motivated and a great team player
  • Attention to detail, file integrity and compliance
  • Excellent computing and literacy skills
  • Ability to listen with understanding and empathy and identify useful information for claims assessment
  • Proven ability to work under pressure and multi-task effectively in an evolving environment
  • Experience working in a fast-paced environment
    • Join a collaborative and growing team now

    Shortlisted applicants will be contacted.
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