Insurance Claims Officers - Sydney, Australia - Blake Oliver Consulting
Description
Due to the recent weather events we have a number of contract roles available with a leading insurance organisation.We are seeking those with with property claims management experience. Working Holiday Visa holders with the required experience should also apply.
Your duties will include
- Management of a portfolio of property claims.
- Liaising with claimants, repairers, assessors and other external stakeholders.
- Handling all customer enquiries, including complaints while identifying and escalating any suspicious claims.
- Responding to customer enquiries in a friendly and empathetic manner while ensuring their claims are being handled in an efficient and timely manner.
- Experience managing Property Claims from lodgement through to settlement.
- Strong customer service experience.
- First class verbal and written communication skills.
- Good report writing skills.
- Excellent time management skills with experience working to tight deadlines and at times in a highvolume environment.
- Customer focused attitude with ability to build and maintain strong internal and external relationships.
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