- Define and implement eCommerce Payments roadmap, strategy, opportunities and insights whilst developing world-class digital eCommerce payment services, delivering strategic capability in partnership with the greater business.
- Partner with colleagues to ensure all relevant activities can be measured to demonstrate benefits and advise optimisation of the strategy.
- Ensure the delivery of customer-led experiences that support your product Vision & Strategy.
- Manage cross-business priorities for the feature and experience improvement releases and actively manage involvement in prioritisation development and testing of all relevant improvements.
- Develop and provide input to customer led continuous improvement lifecycle, conversion funnel, and collate results as tactical and strategic propositions.
- Relevant formal qualification and hands on experience working in telecommunications sector and within agile ways of working and an appreciation of CX methodologies.
- Strong practical ability to identify and build efficient solutions that balance customer and market needs with what is realistic, at reasonable cost, in reasonable time and with available resources.
- Effective validation of IT solutions and identification of alternative solutions for the delivery of products to ensure Online requirements are met complimented by proven internet technologies and trends knowledge. Ability to closely interface with and understand technical requirements, and translate between technical and non-technical stakeholders, is a must-have.
- Strong teammate with outstanding ability of building and maintaining effective relationships with key business partners. Strong communication & negotiation, stakeholder management and emotional leadership with digital squads are essential.
- Strong analytical skills complimented with the ability to facilitate meetings and workshops, track progress, resolve issues, assign responsibilities and maintain focus to keep on track.
- Competitive salary and performance incentives
- Discounts to Optus products and services, and to over 400 retailers Australia-wide
- Training, mentoring and development opportunities (ask us about OptusU)
- Up to five days of Volunteer Leave per year
- A "connected" day for you to use to connect to something you are passionate about
- Hybrid ways of working
- Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
- Sydney Campus; 20mins from CBD via our Optus bus. Our 999 Metro Connect service connecting you to and from Macquarie University Metro Station to Optus Campus every 6-8 minutes, morning and afternoon
-
Product Manager
5 days ago
IOOF Holdings Sydney, Australia**Date**:30 Oct 2023**Location**:Sydney, NSW, AU, 2000**Employment Type**:Permanent Full Time- Join a leading and successful Asset Management team · - Sydney based position with hybrid working arrangements available · - Be part of a team that values its people and culture · **The ...
-
Product Manager
4 days ago
Samsung Electronics Sydney, AustraliaPosition Summary · Turn your dreams into reality, create the unthinkable and #ReImagineYourFuture. · Samsung is one of the most successful and fastest growing technology companies in the world. We approach everything we do with the spirit of a 'joyful pioneer'- daring to defy bar ...
-
Product Manager
6 days ago
Cochlear Ltd Sydney, AustraliaProduct Manager - Baha Systems, APAC · **Job no**: 616427 · **Work type**: Permanent · **Location**: Sydney · **Categories**: Marketing, Oceania, Individual Contributor · **Cochlear's mission** is to help people hear and be heard. As the global leader in implantable hearing solut ...
-
Production Manager
5 days ago
Talent Matters Sydney, AustraliaHighly successful apparel brand · - Competitive $$ inc bonus · - Waterloo based · Our client is a growing apparel retailer with both brick and mortar and a strong Ecommerce presence, that has an opportunity for an experienced Production Manager to join their team. · This role wil ...
-
Product Manager
1 week ago
Commonwealth Bank of Australia Sydney, AustraliaProduct Manager · **Product Manager** · - **Permanent Opportunity**: · - **Sydney Location** · **Your business** · Business Banking (BB) manages relationships with Commonwealth Bank's small-medium enterprise customers, mid-market corporate customers, and regional and agribusiness ...
-
Product Manager
1 week ago
Coadys Personnel Sydney, AustraliaThis is a superb opportunity for an experienced Product Manager who thrives on managing a product lifecycle and is enthused by the prospect of joining a successful and highly progressive global software firm with modern Sydney City offices. The business offers amazing staff benef ...
-
Product Manager
1 week ago
Adevinta Group Sydney, AustraliaGumtree Australia Australia · Sydney, Australia · Media Production / Product & UX / Product Management · Full-time · **Job Description**: · **Qualifications**: · Additional Information · Company Description · We are looking for a commercially minded product manager to work on our ...
-
Product Manager
1 week ago
Medipharm Recruitment Sydney, Australia**Product Manager**: Pulmonary & Gastroenterology Devices · medipharm recruitment · - Sydney, NSW · This reputable global medical provider of Devices & Consumables used by healthcare professionals throughout Acute & Critical Care Departments in Public & Private Hospitals are seek ...
-
Product Manager
1 week ago
Weel Sydney, AustraliaProduct Manager · **About Weel** · We're a switched-on, curious and collaborative team of go-getters on a mission to build the future of spend management for SMEs. · We lead with heart and humility and keep our colleagues and customers at the forefront of every decision. We belie ...
-
Product Manager
1 week ago
Attribute Consulting Sydney, AustraliaDigital eCommerce product · - Drive product strategy in a highly Agile environment · - Full time with WFH flex · Attribute are proud to partner with a well known brand as it seeks to add a highly experienced Product Manager into its team. You will be looking after the e-commerce ...
-
Product Manager
1 week ago
Roc Consulting Sydney, AustraliaAustralian owned LED lighting manufacturer with a huge range of products · - Great role encompassing both product marketing and development responsibilities · - Genuine career progression available into more senior positions · **The Company** · ROC Consulting are proud to again b ...
-
Product Manager
2 days ago
Firesoft People Sydney, AustraliaPermanent opportunity with a transformational FinTech company · - 160,000+Super + shares · - Collaborate with cross functional teams · Role: · As the product Manager you will play a crucial part as my client develops software that is changing the way in the superannuation space, ...
-
Product Manager
4 days ago
Macquarie Group Limited Sydney, AustraliaAt Macquarie, we support a hybrid working model. · Are you passionate about product and technology innovation? Do you have Open Banking experience? · We have an exciting opportunity for a passionate and driven Product Manager to join our D3E division (Digital, Data, Design & Engi ...
-
Product Manager
3 days ago
ING Sydney, AustraliaEach day, millions of customers in over 40 countries use ING's banking products and services. You'll be contributing to their customer experience. You'll be shaping the way they bank and empowering them to stay a step ahead in life and business. · At ING, the Daily Banking Tribe ...
-
Product Manager
4 days ago
Hatch Sydney, Australia** This role is at Eucalyptus (not for Hatch)** · Hatch is supporting Eucalyptus to find a great Product Manager / Strategy Associate to join their Product Management and Design team. Hatch exists to level the playing field for people as they discover a career that's right for th ...
-
Product Manager
1 week ago
Cox Purtell Staffing Services Sydney, Australia**Contract Type**: · Full Time · **Location**: · Sydney - New South Wales · **Industry**: · Science & Technology · **Contact Name**: · Sophie Kelly · **Contact Phone**: · **Date Published**: · 14-Feb-2024 · Product Manager · $120k + Super · NSW Field-based/Remote · Full-time · In ...
-
Product Manager
2 days ago
ING Sydney, Australia Part timeEach day, millions of customers in over 40 countries use ING's banking products and services. You'll be contributing to their customer experience. You'll be shaping the way they bank and empowering them to stay a step ahead in life and business. Are you ready to make a real impac ...
-
Production Manager
1 week ago
Flying Bark Productions Sydney, Australia**Flying Bark Productions is working on exciting projects such as Marvel Studios' What If ? Disney Marvel's Moon Girl and Devil Dinosaur, the recently announced Avatar: The Last Airbender feature film, Flying Bark's own 200% Wolf, and many others.** · **_ · **What do we do?** · F ...
-
Product Manager
2 days ago
AIA Sydney, AustraliaBE THE DIFFERENCE · At AIA we don't simply believe in being 'the best'. We believe in better - because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And e ...
-
Product Manager
3 days ago
Coadys Personnel Sydney, AustraliaThis is a superb opportunity for an experienced Technical Product Manager or BA to secure a dynamic role with a successful and highly progressive global software firm. The Company are recognised as a top Australian employer who offer modern Sydney City offices along with amazing ...
Digital Product Manager - Sydney, Australia - Singtel Optus Pty Limited
Description
Why Optus?We are a business fuelled by optimism, unwavering customer focus and a team of amazing people.
And that's where we come in.... "the amazing people" part
We don't sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.
As a Digital Product Manager, you can contribute to our overall Optus eCommerce strategy and roadmap that will see simple, personalised, digital led purchase journeys enabled across all our customer touchpoints. Adopting agile ways of working, engaging collaboratively with teams across other groups and business units you will work towards achieving Optus' customer growth and retention.
We're on the lookout for a Digital Product Manager who will be responsible for the digital product strategy and roadmap for eCommerce Payments. This includes a focus on end-to-end customer experience, enabled by the right platforms and solution architecture, across web, mobile, contact centres and retail stores. The overarching goal of our Payments capability is to provide a diverse range of secure payment methods and personalised payment journeys for our customers' enhanced convenience and satisfaction. Major activities in this area include maintaining consistent user interfaces and designs across all payment channels, simplifying payment processes by minimizing steps and reducing friction, offering a variety of payment options to cater to diverse customer preferences, catering for unique experiences such as split payments and multi-rail payments, and enabling seamless handover from physical touchpoints to digital journeys.
Your day to day will consist of...
At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email along with your preferred method of contact and we will be in touch.
For more information on Diversity, Inclusion & Belonging at Optus, please visit
#J-18808-Ljbffr