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    Technical Services Specialist - Sydney, Australia - Cargill

    Cargill
    Cargill Sydney, Australia

    5 days ago

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    Description

    About Us

    At Cargill, we're challenging the way the world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority and we are committed to creating a 'zero harm' safety culture.

    Working at Cargill is an opportunity to thrive. With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. It's an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at

    Job Purpose and Impact

    The Technical Services Specialist will provide technical advice and support to customers during and after product sales. In this role, you will be the lead contact for customers and you will stay ahead of technology and business practices through workshops, research and professional meetings.

    Key Accountabilities

  • Collaborate with consultants to provide onsite technical support for current customers and prospects.
  • Provide customer solutions and technical support materials to specific customers.
  • Perform complex research for product development to understand product properties and systems operations.
  • Compile and analyze data for project update, working with external suppliers to test new products and technologies to make recommendations on applications.
  • Organize project data and conclusions for internal and customer presentations, assist with product demonstrations and service as subject matter guide during meetings with prospective customers.
  • Stay ahead of product insight and research to improve value of offerings.
  • Keep application and value collection up to date in the systems.
  • Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
  • Interface between internal ( regional external innovation team and business) and external collaborators to communicate needs and manage expectations for specific ANZ application projects.
  • Other duties as assigned

    • Qualifications

    Minimum Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • Minimum of 8 years of related work experience
  • Other minimum qualifications may apply

    • Preferred Qualifications

  • Master's degree, Doctorate degree
  • Passion for understanding, creating, and communicating value and solutions to team members and customers.
  • Public speaking experience

    • Key Behaviors

  • Anticipate and adopt innovations in business-building digital and technology applications.
  • Make sense of complex, high-quantity, and sometimes contradictory, information to effectively solve problems.
  • Hold self and others accountable to meet commitments.

    • Skills and Experiences to be gained

  • Ability to independently manage customers.
  • Ability to translate technology capabilities into profitable sales and growth.

    • We Offer

    In return to your experience, we offer:

  • A competitive remuneration package including performance incentive plan
  • Autonomy and scope for career development
  • Flexibility working arrangements
  • The opportunity to work with some of the most talented people in the industry and inspiring leaders
  • The job stability that comes with a global employer who puts people first
  • A supportive working culture and an inclusive team environment

    • If you are ready to take on a rare, career defining opportunity, are self-motivated and team spirited, then we would love to hear from you.

    Cargill is an Equal Opportunity Employer. All applications are treated with complete confidentiality.

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