Customer Service Specialist - Sydney, Australia - people2people

people2people

Verified Company

Sydney, Australia

5 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

3 month Temporary position with a potential to extend permanently or contract

Fast paced and fun environment
Supportive team and training provided

The Company

It's been described by a number of our Customer Service Specialist as the best onboard and training experience for a new role they have EVER experienced.

Come join this leading insurance business, as a customer service consultant to help manage the inbound calls from members. Being the first point of contact for the customers, this is a crucial role within the business. Detailed training and support will be provided to ensure you can be the best at what you do.

The Role

Be the key person in connecting with members and handling calls through to resolution
Manage the inbound call volume, keeping the member in mind at all times
Processing members' insurance estimates and amendments
Be actively engaged with members to provide them with accurate and timely information on products/services
Have availability to work with a rotating roster between the hours 8am 8pm Monday
Friday

Your Skills and Expertise

A people person who communicates well, especially over the phone
Motivated and strive for excellence in all they do
Energised to thrive in a fast paced, fun and supportive team environment
Strong with your administrative competencies with high computer literacy in Microsoft suite