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    IT Support Officer - Sydney, Australia - Pet Circle

    Pet Circle
    Pet Circle Sydney, Australia

    1 week ago

    Default job background
    Full time
    Description

    At Pet Circle, we want to create a world where pets and their families are healthy, happy and spend more time together - and we are looking for fantastic people to help us do that

    Over the past ten years, we've scaled to become one of Australia's Top 5 eCommerce companies and the No.1 player in the Online Pet industry. We will accelerate our growth as we continue on our mission to disrupt the way that pet parents discover & shop for the products they love.

    The pet industry is booming (it's a $15billion dollar industry) and pets are holding bigger spaces in our hearts and homes than ever before. Online penetration of the pet industry is going to grow exponentially in the next 5 years. This is a unique opportunity in your career to be part of our exceptional growth story

    Founded and headquartered in Sydney, our team is now over 700 people strong and are based across Australia, New Zealand and the Philippines.

    The Opportunity
    The IT Support Team is growing and looking for a 'hands-on' IT Support Officer, to provide exceptional support to the established Eastern Creek Fulfilment Centre and our Sydney CBD Head Office. Your daily responsibilities will ensure the effective management of local technology within these locations, ranging from Windows PC's, Ubuntu PC's, handheld PDA devices, the LAN and various VC facilities.
    As well as this, you will assist in providing remote support to the wider business with users based in AU, NZ and PH as well as additional Fulfilment Centres in Perth and Brisbane. You will assist in the efficient onboarding and off-boarding of Pet Circle staff, as well as the management of all hardware from maintenance to the organisation of warranty servicing. You will also have exposure to a wide range of projects including the implementation of supply chain automation hardware, playing a vital role in providing ongoing support for these devices.

    Role Location
    At Pet Circle we believe that collaboration and team connection is key for success. This role will be based in Sydney with a blended working arrangement of up to 4 days per week in our pet friendly CBD and Eastern Creek offices and the remainder working from home (or the office, if you prefer)

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