Business Support Officer - Sydney, Australia - NSW Government -Environment and Heritage Group

NSW Government -Environment and Heritage Group

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Do you want your work to make a difference for NSW?:

Together, we create thriving environments, communities and economies._
Business Operations Support Officer opportunity working within Heritage Customer Services
Environment Officer Class 4 role, salary from $78,999 $88,087 + super
1 x Ongoing role
Located in Parramatta with flexible and hybrid working arrangements available. Other locations will be considered
Heritage NSW works with communities to protect, celebrate, and manage our incredible heritage across NSW. If you are keen to be a part of a team that helps in facilitating the people of NSW to explore the Aboriginal, environmental, built and archaeological heritage of NSW, then we would love to hear from you_

About You
Heritage NSW is seeking to appoint a

Business Support Officer to be the initial point of contact for Heritage within our Customer Concierge Team. As part of the role, you will deliver excellent customer service support across the organisation, undertake administrative support services and manage administrative systems including records management, routine correspondence and data entry.

You will have experience in a customer facing environment with the ability to deal with enquiries in a timely fashion and escalate issues as required to obtain accurate information.

Knowledge and Experience:

Previous experience in a fast paced, high volume customer facing role
Experience in providing business, coordination, and administration support.
Demonstrated ability to communicate sensitively and effectively with, and understand issues impacting on, Aboriginal and Torres Strait Islander peoples.
Contact centre experience or similar will be highly regarded

For more information read the full Role Description:Business Support Officer**We are establishing a talent pool for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months. If you're interested in joining our team, now is the time to apply.

About Us

The Department of Planning and Environment's (DPE) vision is to create thriving environments, communities and economies for the people of New South Wales.

We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and seeks to embed Aboriginal cultural awareness and knowledge throughout the department.

To Apply

Applications close Sunday 28 May, 2023 at 11:55PM.
Looking for more information or assistance in applying?

Our Diversity team can assist to: