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    Account Manager - Melbourne, Australia - Logistics Pty

    Logistics Pty
    Logistics Pty Melbourne, Australia

    1 week ago

    Default job background
    Description

    At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm is a leading 4PL provider in Australia with a Warehousing division that delivers scalable and flexible solutions, with streamlined and effective management of inventory.

    We are looking for a solution-focused and analytical Account Manager to join our Warehousing team in Melbourne.

    As an Account Manager, you will partner closely with a portfolio of blue-chip customers to deliver efficiencies within their supply chain and effectively manage their logistics contract. You will develop a deep understanding of customer requirements and provide valuable insights and expertise that will support them to deliver on supply chain objectives.

    Key responsibilities will include, but are not limited to:

    • Determining client needs to drive customer-centric and solution-focused outcomes
    • Maintaining strong relationships at tiered stakeholder levels both internally and externally
    • Working in close collaboration with customers to ensure achievement of project goals & timelines, ensuring service levels are met
    • Leading solution, and contract negotiations with assigned customers to facilitate portfolio goals and customer retention
    • Adopting a "hands on approach" to develop and administer key account plans and continuous improvement solutions aligned with corporate objectives, strategies, and initiatives
    • Proactively leading the development of reports and delivery of on-site client visits on a weekly, monthly, and quarterly basis to cover off tactical/strategic focuses and KPI management
    • Managing and executing administrative functions for assigned accounts, including CRM management and general administration that will enhance overall portfolio results
    • Interstate travel will be required to visit regional warehouses that service the existing portfolio

    To be successful in this position, you will possess:

    • Previous experience in an Account Management role, preferably with a focus on Warehousing or Logistics management
    • Proven analysis, problem solving and negotiation skills
    • Able to quickly navigate complex logistics scenarios
    • Impeccable prioritisation and organisational skills
    • Exceptional presentation and communication skills (both written and verbal)
    • Data-driven, with proven commercial acumen and strategic thinking, including competence in MS Excel
    • Entrepreneurial mindset that demonstrates strong initiative and sense of ownership

    This is an exciting opportunity to join our 3PL warehousing team as we experience strong growth and and be a part of a hardworking and energised team. You can look forward to the below:

    • Attractive remuneration scheme, with uncapped earning potential
    • Internal advancement opportunities for high performers
    • Work with like-minded and passionate people in an environment that will support and challenge you
    • An outstanding opportunity to enhance your career in the logistics and supply chain industry
    • An engaging and empowering culture
    • Onsite training and ongoing professional development
    • Onsite parking
    • Company functions and team building activities
    • Partner with a leading Australian charity, volunteering time to make a difference to the lives of children with cancer

    #J-18808-Ljbffr
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