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    Change Lead - Melbourne, Australia - Efinancialcareers Ltd.

    Efinancialcareers Ltd.
    Efinancialcareers Ltd. Melbourne, Australia

    1 week ago

    Default job background
    Full time
    Description

    About the roleANZ's Customer Migration Program is a pivotal part of the journey to the bank we are building, that will improve financial wellbeing and sustainability of customers through excellent services, easier user experiences and added insights.

    Creating engaging digital experiences and positive interactions through change to drive engagement and business outcomes.

    The Change Lead - Migration is accountable for ensuring that the people and organisational change approach of the migration program is effectively scoped, planned, delivered and embedded.

    The role drives the program to meet long-term business objectives, while landing change safely and sustainably for our people and customers.

    The Change Lead is accountable for the end-to-end delivery of change including change governance, de-risking delivery, and change reporting requirements.

    The role leads change specialists within the initiative

    Role Type:

    Full-Time PermanentLocation:
    Open to both Sydney & MelbourneWhat will you bring?Knowledge:

    Expert mastery and experience in Change Management principles, methods, processes, techniques and industry best practice including pragmatic change management approaches that deliver successful and desired change outcomes for large scale Customer Migration.

    Stay up to date on Change Management industry developments, latest trends and research and share with the Enterprise Change Team and Communities of Practice

    Experience in program/project deliveryExperience:
    Extensive experience in leading large and/or complex organisational change programs, across project and change methodologies e.g., Agile and Traditional
    Previous experience in customer migration and / or digitisation transformations
    Demonstrated experience working closely with senior stakeholders and influencing.
    Has successfully led customer and frontline impacting change initiatives with quality outcomes.

    Experience leading, motivating and managing high performing change teams, including internal and external resources, while holding team accountable for performance.

    So, why join us?There's something special about being part of ANZ.

    From the moment you join us, you're part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

    But it's not just our customers who will feel your impact.
    You'll feel it too.

    Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

    You'll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated.

    We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

    If you are a candidate with a disability, let us know how we can provide you with additional support.
    To find out more about working at ANZ or to view other opportunities visit

    You may apply for this role by visiting ANZ Careers and searching for reference number61299Job Posting End Date28 April, 11.

    59pm, (Melbourne Australia)
    Boost your careerFind thousands of job opportunities by signing up to e Financial Careers today.#J-18808-Ljbffr
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