- Leading the development of products, digital landscapes, and distribution and servicing models
- Improving operational infrastructure and implementing market-leading strategies for enhanced quality and service
- Managing contractual arrangements, service standards, and fostering effective relationships.
- Collaborating across internal teams and stakeholders
- Identifying and resolving operational challenges to ensure project completion.
- Effective production planning and scheduling ability
- Solid administrative knowledge base
- Excellent written and verbal communication skills
- Strong negotiation and report writing skills
- Ability to develop and maintain client and supplier relationships
- Exceptional problem-solving and analytical abilities
- Demonstrated management expertise in overseeing personnel, projects, training activities, budgets, and general office administration
- 15% superannuation.
- Access to subsidised financial advice.
- Salary packaging.
- Flexible work arrangements.
- Excellent EBA based conditions eg: including generous, flex leave, paid parental leave, long service leave at 5 years, additional leave over Christmas shutdown.
-
Centre Manager
1 day ago
Gough Recruitment Melbourne, AustraliaFlexible Working with Incredible Support, Growth & Development · - 2 Smaller Shopping Centres, Tier-One Property Agency · - Salary Circa $100K - $110K · **The Client**: · Our client is a top-tier property group with an outstanding global presence. They have a dominating portfolio ...
-
Centre Manager
1 week ago
Merinda Park Learning and Community Centre Inc Melbourne, AustraliaAbout the role · The Centre is seeking the services of a skilled and experienced manager to foster the Centres range and scope of programs into the future and to foster relationships with partners, stakeholders and residents. · Responsibilities will include the management of all ...
-
Centre Manager
1 week ago
Gough Recruitment Melbourne, AustraliaManage a Shopping Centre Portfolio · - Step up for a Commercial/Retail Property Manager · - Salary Circa $130K · **About Our Client** · Our esteemed client, a market leader in the commercial real estate sector, has a rich history of delivering premium results for their clients in ...
-
Centre Manager
23 hours ago
Aurora Early Education Melbourne, Australia**Are you a motivated, experienced and passionate Centre Manager looking for a new opportunity in Melbourne CBD?** · We have an exciting opportunity for an inspired full-time Centre Manager to join the committed team at Aurora Early Education, in QV, Melbourne CBD centre. · **Wha ...
-
Assistant Centre Manager
22 hours ago
Nino Early Learning Adventures Melbourne, AustraliaNiño Early Learning Adventures are Melbourne's leading provider of exceptional educational childcare services. Our philosophy **_to be brave, creative, resilient and kind_** underpins every aspect of our daily life; from our purpose built, child-centric architecture to our daily ...
-
Contact Centre Manager
6 days ago
Probe CX Melbourne City Centre, AustraliaAt Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative ...
-
Centre Manager Opportunity
5 days ago
Scentre Group Melbourne, Australia**Job no**: 497726 · **Work type**: Permanent Full Time · **Location**: Melbourne · **Categories**: Centre and Retail Management · **About us** · We create extraordinary places and experiences that connect and enrich communities. We bring people together through our 42 Westfield ...
-
Service Centre Manager
1 week ago
Civica UK Ltd Melbourne, Australia**Changing communities for the better starts with you** · With over 30 years of sector experience, we're committed to putting people first and continually improving outcomes for citizens. · We are building on over 22 years of solid year on year growth, and our digital technologie ...
-
Distribution Centre Manager
1 week ago
Occulus International Melbourne, AustraliaFull Time_ · - _ · - Melbourne_ · - _ · - March 14, 2023 _ · - Supply Chain_ · - _ · - _ · **Job Overview**: · We are currently working on behalf of our client to recruit a Distribution Centre Manager based in Dandenong (Melbourne). · As DCM you are responsible for day-to-day ope ...
-
Contact Centre Manager
1 day ago
Link Group Melbourne, Australia**Overview** · **Key Accountabilities and Main Responsibilities** · - Responsible for building high performing teams to ensure service levels are met and to prioritise and adapt work to align with organisational goals. · - Create and drive an organisational culture where employee ...
-
Operations Centre Manager
1 week ago
Phillip Riley Melbourne, AustraliaLarge portfolio of renewables projects · - Permanent staff role · - Melbourne CBD based · **Company**: · Our client is a leading renewable development company within the energy sector, committed to providing renewable energy and infrastructure solutions across Australia and New Z ...
-
Operations Centre Manager
6 days ago
Ventia Pty Limited Cremorne, Australia**Whats on offer** · - Reporting to our General Manager - Key leadership role working across diverse industry sectors. · - Join one of the largest essential Infrastructure service providers in Australia and New Zealand · - Growing team with ability to make a significant impact on ...
-
Centre Manager
1 week ago
mecwacare Malvern, AustraliaFull Time Position - 12-month fixed term opportunity · - Generous Salary Packaging - Increase your take home pay · - Malvern Location · **CENTRE MANAGER - SOUTH EAST METRO** · We are seeking an experienced and highly motivated professional to join our Home Care Services team for ...
-
College Health Centres Manager
3 days ago
Wesley College Melbourne Melbourne, AustraliaWesley College Melbourne, a school of the Uniting Church, established in 1866, is one of Australia's leading and most respected co-educational independent schools. With an enrolment of 3,350 students from three-year olds to Year 12, it comprises three metropolitan campuses in Mel ...
-
Centre Manager Delahey, Vic
1 day ago
Eden Academy Melbourne, AustraliaGenerous award salary and employee benefits · - Ongoing development, growth and training opportunities · - Work with a company that values, rewards and supports you · **Centre Manager** · Eden Academy · Delahey, VIC · $75,000 - $90,000 + super + annual review · **-Generous award ...
-
Customer Contact Centre Manager
1 week ago
Frontline Recruitment Melbourne, Australia**About the company** · This is an exciting opportunity for an experienced **Customer Contact Centre Manager **to join a rapidly growing organisation who are renowned industry leaders in supporting their customers with their charging outcomes The growth of the business is exponen ...
-
Manager, Wellness and Recovery Centre
1 day ago
Monash Health Melbourne, AustraliaLocation: Melbourne | Southern Metropolitan · Job type: Full time · Organisation: Monash Health · **Salary**: Salary not specified · Occupation: Health and Allied Health, Medical, Nursing · Reference: 59140 · - Permanent Role (Full-time, negotiable) - Part time applicants welcome ...
-
Manager, Early Learning Centres
1 day ago
Department of Education and Training Melbourne City Centre, AustraliaAs Manager, Early Learning Centres, this role will be responsible for leading a team to plan and scope the infrastructure needs for new Early Learning Centres (ELCs) across the state. As a key pillar of the Best Start Best Life reforms, the Government has committed to delivering ...
-
Service Excellence Centre Manager
1 week ago
Hostplus Melbourne, AustraliaService Excellence Centre Manager · **Acknowledgement of Country**: · Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects ...
-
Child Care Centre Manager
6 days ago
Murchison Development Pty Ltd West Melbourne, Australia**Job Duties**: · - developing and implementing programs to enhance the physical, social, emotional and intellectual development of young children · - providing care for children in before-school, after-school, day, and vacation care centres · - directing and supervising Child Ca ...
Employer Service Excellence Centre Manager - Melbourne, Australia - Hostplus Pty
Description
Acknowledgement of Country:
Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past, present and emerging.
About us:
At Hostplus, we passionately provide our over 1.7 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.
Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?
About the role:
As the Service Excellence Centre Manager, your primary responsibility is to drive operational and service excellence in the dynamic superannuation landscape. Leading both front-end and back-end operations, you will implement strategies to meet fund obligations and objectives. Key tasks include:
Your role involves collaborative work with vendors to develop operational models, communication strategies, and training frameworks. Contributing to streamlined services and technology changes, you'll play a crucial part in meeting evolving business needs. Join us in this essential role, where your commitment to excellence will shape the success of Hostplus's operations.
About you:
As the ideal candidate for the Service Excellence Centre Manager role, you possess a dynamic skill set that includes:
Your proven capabilities make you well-equipped to lead our operations to achieve new levels of excellence at Hostplus.
Why work for us:
Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:
How do I apply?
If you are interested in this opportunity, please follow the prompts to make an application.
We are passionate about creating an inclusive workplace that promotes and values diversity. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our members, and the communities we operate in.
We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, neurodiverse individuals, women, and people with a cultural or linguistically diverse background. If a reasonable adjustment is required to assist you during the recruitment process, please reach out to us via email at
We have an important duty to our members, all appointments are made subject to a satisfactory National Police, Bankruptcy and Insolvency Check.
We Care: We care about our work, our clients and colleagues.
Better Together: We've got each other's backs, and we never walk alone.
Go For it: We are optimistic, and we focus on solutions, not problems.
Keep it real: We are honest, genuine, straightforward and transparent.
Be Proud: We are proud of who we are and the work we do every single day.
#J-18808-Ljbffr