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    Knowledge Management Administrator - Sydney, Australia - Kennedys

    Kennedys
    Kennedys Sydney, Australia

    3 weeks ago

    Default job background
    Full time
    Description

    As part of the Knowledge Management team in Australia, the Knowledge Management Administrator will work with and support the Australian Knowledge Manager to develop, manage and maintain knowledge systems and related content for the Australian firm.

    Team

    Kennedys has operated in Australia since 2006. Insurance matters and commercial disputes are our core business and we are recognised as leading advisers in all jurisdictions.

    The firm's global Knowledge Management team delivers across three service areas: precedents and knowledge services, technical legal training, and information services. The KM team in Australia was established in 2022 to manage local KM systems, supporting all four offices with an initial focus on precedents and legal training.

    Key responsibilities

    Precedents and knowledge services

  • Preparing and formatting the precedent documents drafted by the Knowledge Manager and legal teams, in line with the Australian firm's precedent protocols and the Kennedy's firm style
  • Applying automation fields to precedents and developing expertise in document automation and workflow systems as required
  • Loading precedents into the precedents database, applying relevant metadata and security settings and updating KM precedent management records (in line with Knowledge Manager instructions)
  • Assist with monitoring and actioning updates to court form precedents
  • Uploading materials to Knowledge Bank including understanding and assisting with anonymisation of documents when required
  • Assisting staff in locating and using knowledge materials, including trouble-shooting problems with document formatting

    • Legal training / CPD

  • Arranging and facilitating internal CPD sessions that have been organised by the Knowledge Manager, including diary management, room bookings and ensuring room set-up and catering as required
  • Managing the attendance records for internal CPD and ensuring that they are filed and retained for audit purposes
  • Assisting with issuing post-session confirmation emails and fielding questions about the CPD recording process
  • Managing the CPD records workspace, loading templates and setting security. Assisting with reporting on the records in the CPD records workspace
  • Editing/trimming CPD recordings and loading to KITE
  • Loading CPD records to the WA Board portal for WA lawyers attending internal CPD

    • Information services

  • Assisting with management of subscription licences including invoice support – process invoices and help query issues or anomalies with vendors
  • Online access to resources – setting up new joiners, removing departed staff, first port of call for access/log-in issues, assist with communication of practical changes such as down-time or changes to log-in methods
  • Check print materials are received, labelled and placed in the correct position or circulated as needed
  • Manage loose-leaf filing via receptionists in each office

    • KM administration and operations

  • Assisting with KM administration and record-keeping including precedent statistics and metadata, usage reports, resource registers and general records
  • Assisting with content authoring of KM-managed intranet pages
  • Helping to develop and maintain manuals related to KM team processes
  • General administrative tasks to ensure the smooth operation of the KM team

    • Required experience

  • 3 years+ experience in a similar role or as a senior legal secretary
  • Experience supporting lawyers in the development of legal documents and an understanding of the way in which lawyers use precedents
  • Understanding and appreciation of law firm culture
  • Advanced skills in Microsoft Office (in particular MS Word formatting)
  • Experience in document automation (and Word Content Controls) or a willingness and aptitude to develop expertise in these areas
  • Ability to manage administration of internal meetings and events including calendar invitations, Teams settings, and booking of rooms and catering
  • Strong attention to detail
  • Strong verbal and written communication skills

    • Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.


    About Kennedys

    Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 2,500 people worldwide across 45 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field.

    Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.

    We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.

    What do we have to offer?

    We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.

    Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive and distinctive. Our are at the core of who we are and what make us a great firm to work with and for.

    The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.

    We strive to celebrate empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.

    Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.

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