Jobs
>
Sydney

    Project Manager, Client Services - Sydney, Australia - Epiq Systems, Inc.

    Epiq Systems, Inc.
    Epiq Systems, Inc. Sydney, Australia

    1 week ago

    Default job background
    Description

    Project Manager, Client Services page is loaded

    Project Manager, Client Services

    Apply locations AUS-Sydney-105 Pitt Street time type Full time posted on Posted Yesterday job requisition id R

    It's fun to work at a company where people truly believe in what they are doing

    Job Description:

    Job description:

    Position Summary:

    The Project Manager of Client Services plays a pivotal role in leading and managing client relationships by overseeing project coordination and execution within the electronic discovery industry. This position requires strong team leadership skills and a professional background in electronic discovery to effectively manage multiple projects and client relationships in a dynamic, fast-paced environment.

    Key Responsibilities:

    • Act as the primary point of contact for key client representatives, taking ownership of service delivery relationships.
    • Drive overall client satisfaction through efficient coordination and clear communication of client deliverables.
    • Execute project forecasts and work schedules as directed by the Sr. Project Manager or Client Services Director.
    • Ensure that client and project requirements are met with the highest quality and accuracy by verifying and communicating regularly with clients and internal partners.
    • Maintain up-to-date records of the status of all projects, ensuring transparency and accountability.
    • Demonstrate leadership to both clients and internal partners, delivering project objectives professionally and with high quality.
    • Instil confidence with clients and serve as a primary public face of our company's high-quality service delivery.

    Required Qualifications:

    • Bachelor's degree required; a Juris Doctorate (JD) degree or Masters of Business Administration (MBA) degree is a plus.
    • Experience in consulting, litigation support, paralegal, or attorney roles in law firms, corporate legal departments, or eDiscovery service providers is advantageous.
    • Solid understanding of eDiscovery and the litigation support industry, typically gained through at least 2 years of experience in project management positions.
    • Demonstrated success in managing multiple simultaneous projects.
    • Excellent oral and written communication skills in English, with a strong and confident leadership presence.
    • Fluency in Japanese and other Asian languages is a plus.
    • Excellent client relationship skills, including proactive management of client expectations and adaptation of company capabilities to meet client requirements.
    • Strong understanding of database design and management, data processing activities, and legal document review requirements.
    • Demonstrated ability to effectively control all aspects of a project, develop project plans, balance client requirements, foster relationships, and review financial and billing information to ensure deadlines are consistently met.

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

    It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

    About Us

    Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq's subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.

    We strive for a cohesive, collaborative environment that focuses on group achievement.

    With over 8 000 associates worldwide, Epiq operates in 19 countries and over 80 global locations .

    #J-18808-Ljbffr
  • GOW Recruitment

    Client Services

    2 days ago

    GOW Recruitment Sydney, Australia

    Excellent career progression · - Sydney CBD location · - $110k to $135k · Our client is a leading Fund Manager looking for an individual to assist with it's client and investor demands for its growing institutional business. · Your responsibilities will focus on completing all ta ...

  • Maven Teams LLC

    Client Services

    5 days ago

    Maven Teams LLC Sydney, Australia

    **About TKH Security** · Park Assist, now part of the TKH Security group, is a genuine Aussie start-up success story. Park Assist has become the parking industry's leading camera focused innovator with the most camera-based parking guidance installations in the world. Our technol ...

  • MinterEllison

    Client Services

    1 week ago

    MinterEllison Sydney, Australia

    **Location**: Sydney · **Contract Type**: Casual · MinterEllison is one of Australia's largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character. · Our purpose is to create sust ...

  • Impel Management Pty Ltd

    Client Services

    5 days ago

    Impel Management Pty Ltd Sydney, Australia

    Join the Client Services team in the Novated leasing space · - Excellent culture, growing company · - CBD location, flexible work environment · - Our client, a leader in the asset finance space is seeking a highly motivated and customer-focused individual to join their team as a ...

  • PATH4 Group

    Client Services

    3 days ago

    PATH4 Group Sydney, Australia

    Ready for a step up? · - Join a professional brand name · - 2 days WFH available · **Sydney - Ref. JO **: · **Global Employer** · This company is a recognised leader in the Freight Forwarding industry. They offer first-class service, products and solutions and maintain the highes ...

  • PATH4 Group

    Client Services

    1 week ago

    PATH4 Group Sydney, Australia

    Ready for a step up? · - Join a professional brand name · - 2 days WFH available · **Sydney - Ref. JO **: · **Global Employer** · This company is a recognised leader in the Freight Forwarding industry. They offer first-class service, products and solutions and maintain the highes ...

  • Engage Personnel

    Client Services

    2 days ago

    Engage Personnel Sydney, Australia

    Full time / Part time hours available · - Strong mentoring and career development opportunities · - Fantastic working hours and WFH options · **Personal Assistant | Sydney CBD | $80,000 - $90,000 plus super** · We have teamed up with an amazing top tier accounting firm located in ...

  • SB Recruitment

    Client Service

    3 days ago

    SB Recruitment Sydney, Australia

    **Salary**: · **Contract Type**: · - Full Time · - **Location**: · - Sydney - NSW · - **Industry**: · - Banking & Finance · - **Contact Name**: · - Jenny Quigley · - **Contact Phone**: · - **Date Published**: · - 17-Apr-2024 · - **The Company..** · SB Recruitment is working in co ...

  • SB Recruitment Pty Ltd

    Client Service

    3 days ago

    SB Recruitment Pty Ltd Sydney, Australia

    Outstanding Financial Services firm · - Hybrid work model · - Fantastic team environment with growth opportunities · **The Company..** · SB Recruitment is working in conjunction with Vestone Capital to source a Manager of Client Services and Collections to join their organisation ...

  • S&P Global

    Associate, Client Services

    1 week ago

    S&P Global Sydney, Australia

    S&P Global (July 2023) Market Intelligence Client Services Associate Development Program (Sydney) · **Role**: Client Services Associate · **The Location**: Sydney · The S&P Global Market Intelligence Client Services Associate Development Program offers emerging professionals an o ...

  • S2M

    Client Services Manager

    1 week ago

    S2M Sydney, Australia

    Up to $130K + Super + Bonus · - Opportunity for international travel and career development · - Enjoy Fridays WFH · Are you ready to take your client relationship management skills to the next level in a rapidly scaling company, supporting global accounts and driving impactful gr ...

  • NSW Government -Northern CPPYJ

    Client Service Officer

    2 days ago

    NSW Government -Northern CPPYJ Sydney, Australia

    **Client Service Officer - Housing & Homelessness** · - **Location: Western Sydney Nepean Blue Mountains (all locations), South Western Sydney (all locations)**: · - **Talent Pool will also be created for Western Sydney Nepean Blue Mountains, South Western Sydney**: · - **Clerk G ...

  • Distinct Recruitment

    Clients Services Administrator

    1 week ago

    Distinct Recruitment Sydney, Australia

    Hands on Client Services admin role - CBD location - Fulltime · - Strong client interaction & administration skills required · - Start ASAP · **Sydney CBD location** · **The Company** · My client are a privately owned wealth management firm offering a bespoke portfolio management ...

  • Deluxe Media

    Client Services Coordinator

    1 week ago

    Deluxe Media Sydney, Australia

    Job · Client Services Coordinator - Amazon · Description · Deluxe, a subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world's most successful Hollywood ...

  • Danny Met Sally

    Client Services Officer

    1 week ago

    Danny Met Sally Sydney, Australia

    Attractive Salary & Incentives · - Additional Leave Benefits - Including Mental Health Days · - Career Development Opportunities · **About Us** · Danny Met Sally is a National Premium Disability Service Provider with a difference. We are the fastest growing disability service pro ...

  • Xe

    Client Services Executive

    3 days ago

    Xe Sydney, Australia

    As a Client Services Executive at Xe, you will be responsible for working closely with our clients to provide them with the best possible currency exchange and international payment services. At Xe, we value our customers above all else, and as a Client Services Executive, you wi ...

  • Recruitment Alternative

    Client Services Manager

    1 day ago

    Recruitment Alternative Sydney, Australia

    **About the Employer** · This is an excellent opportunity for a challenging role with growth potential close to home for someone committed to a career in Financial Planning. · Established 27 years ago this independent full spectrum financial services firm offering accounting and ...

  • Gallagher

    Client Service Coordinator

    5 days ago

    Gallagher Sydney, Australia

    About Us: · Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organiz ...

  • Perpetual Limited

    Client Service Officer

    1 week ago

    Perpetual Limited Sydney, Australia

    Client Service Officer - Custody Payment team- Your future starts here. Join us- Join a Trusted Brand and make a difference- Join a growing global firm · In this role you will have the opportunity to build effective relationships with clients as part of the Custody payment team w ...

  • Charterhouse

    Client Service Officer

    3 days ago

    Charterhouse Sydney, Australia

    **Client Service Officer - NSW Government - Victims Services** · **3 x positions available** · - **$34ph + super**: · - **Immediate start pending checks**: · - **Initial 3 month contract with view to extend**: · - **Parramatta location/Hybrid ( 2 days per fortnight required in th ...