Case Manager, Nsi Vic - Melbourne, Australia - EML

EML
EML
Verified Company
Melbourne, Australia

1 month ago

Olivia Brown

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Olivia Brown

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Description

Case Manager, NSI VIC:

VIC - Geelong, VIC - Melbourne CBD Workers Compensation Full Time
-
Leverage your excellent Case Management skills:


  • Take on a new challenge within our self-insurance team:
-
Work for a reputable organisation known for the amazing and supportive culture
EML is a leading
Workers Compensation and
Personal Injury Claims Management business. Our goal is to help people get their lives back through
ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over
4,000 dedicated employees.

We foster a learning culture that allows for us to continually invest in our employees ensuring a
long-term career here at EML.


THE OPPORTUNITY

National Self Insurance is an arm of EML that caters to employer's who are self-insured for their workers compensation requirements and have partnered with EML to administer their claims management function.


We now have a
full - time permanent opportunity available for an
experienced Case Manager based in our
Melbourne CBD office with flexibiltiy to work from home once fully trained.

You'll feel great satisfaction knowing your talent and hard work has a purpose while making a positive impact on someone's life every day.


The purpose of this Senior Case Manager role is to pro-actively and effectively manage claims, including disability management aspects of a caseload of claims within the legislation or policy and achieve compliance with the performance measures.


YOUR RESPONSIBILITIES

  • Provide a serviceorientated approach that is focused on early intervention and the interests of workers and employers.
  • Ensure that active and timely intervention occurs to improve recovery and return to work outcomes
  • Provide workers compensation advice to stakeholders including workers, employers and providers
  • Assist the worker and employer with the claim process and providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery
  • Proactively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs

ABOUT YOU

  • Demonstrated experience in worker's compensation claims management
  • An empathetic, resilient, and motivational approach to provide customer centric support
  • A driven professional with highly developed written and verbal communication skills
  • Careful consideration to detail with a high concern for accuracy
  • Proactive, positive attitude, resilient and willingness to learn
  • Strong stakeholder engagement and management

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you'll be part of a culture that celebrates diversity and inclusion. We're committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.


_ EML provides career opportunities and great employee benefits, including_:

  • A vibrant, collaborative innovative team culture
  • Great work/life balance and work from home flexibility once fully trained
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our RewardsHub program
  • Entitlement to an annual tenure and performancebased recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave plus super
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