Indigenous Home Specialist - Sunshine Coast, Australia - Indigenous Workstars

Indigenous Workstars Sunshine Coast, Australia

2 days ago

Full time

Description

An exciting and rewarding role to be part of a homebuyer's journey, working closely with them as their "go-to" person for all the touchpoints through the building process.

This is a diversified Australian property development company. It has business in shopping centres, residential estates, industrial estates and manufactured housing communities.

Position Description:

Coordinating and facilitating appointments with homebuyers
Facilitate home buyer customisation processes (these include interior colour, kitchen and bathroom design, outdoor landscaping)
Organising site visits during the build process
Providing timely updates to the home buyer throughout the building process and ensuring all database entry and relevant correspondence is accurately recorded in the system
Liaise with construction and relevant internal and external parties during the build process as required
Collation of accurate documentation required for home buyer approval
Attending Open Days, Information Sessions, or Functions as and when required - on these occasions flexibility to be able to work after hours or weekends
Organise homeowner handovers at the completion of the build

Position Requirements:

Experience working in or with a building company, building related trade or similar, helping customers directly or indirectly with their building or renovation needs and a genuine interest about the build process, colour, and design aspects
Strong customer service-related experience, with the skills and ability to relate and understand customers' needs as well as being empathetic
Strong administration skills and proficient computer literacy including use of MS Office Suite
Knowledge of and experience in understanding and interpreting of building plans and customisations, would be helpful but is not essential
High level of attention to detail and a natural at problem solving and finding the solution or to escalate to find a resolution

Application requirements:

Candidate will be screened by IWS and will need to apply through IWS link

Indigenous Workstars specialises in the engagement of Aboriginal and Torres Strait Islander people into employment in a variety of communities and industries across Australia.

***Please note only candidates that are successful in moving to the next stage of recruitment will be contacted further***

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