Field Service Specialist - Sunshine, Australia - AGCO

AGCO

Verified Company

Sunshine, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Field Service Specialist

Who We Are Looking For:

An Aftersales Field Service specialised who will support the AGCO Dealer network, by being a field based contact point for technical support, and provide support to the dealer including, but not limited to

Operational / departmental support; workshop operation, special tooling, customer queries, product campaigns and training requirements.
Technical support, providing a first point of contact to assist with technical issues within the dealership, and provide timely solutions to ensure consistent uptime of AGCO products.
Work alongside our dealer partners to resolve field service issues.
Continuously improve your knowledge by attending all related AGCO training courses.
Facilitate and train all dealer training in product, technical, installations and AGCO systems.
Perform technical visits to support timely resolutions to product issues.
Communicate with dealers directly and via Tech Connect support portal.

What You Will Bring:

Demonstrated knowledge of product and technical understanding of modern agricultural equipment.
Strong analytical skills and evaluative judgement based on the analysis of factual and qualitive information in complicated or novel situations
Understanding and awareness of the Australian agricultural industry.
Awareness of Occupational, Health & Safety requirements.
Agricultural selfpropelled sprayer experience.

Who You Are:

Aligning Performance for Success
Building Customer Relationships
Building Partnerships
Continuous Improvement
Customer Focus
Driving for Results
Influencing
Monitoring Information

What We Offer You:

The opportunity to join a true global company

AGCO employees work flexibly from the office, home, or a hybrid of both

Work with a market leading product range

Solid professional development opportunities through AGCO University

AGCO is a global leader in the design, manufacture and distribution of agricultural engineering with a portfolio of exciting international brands which deliver solutions to farmers in 140 countries through a full line offer from tractors and combine harvesters to protein production systems and smart farming software solutions - to an environment where the future is happening now.
**Join us as we bring agriculture into the future. Experience our global diversity and enterprising spirit while helping us create innovative technology that helps feed the world's nearly 8 billion people.