Field Service Specialist - Sunshine, Australia - AGCO

AGCO
AGCO
Verified Company
Sunshine, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description

Field Service Specialist

Who We Are Looking For:

An Aftersales Field Service specialised who will support the AGCO Dealer network, by being a field based contact point for technical support, and provide support to the dealer including, but not limited to

  • Operational / departmental support; workshop operation, special tooling, customer queries, product campaigns and training requirements.
  • Technical support, providing a first point of contact to assist with technical issues within the dealership, and provide timely solutions to ensure consistent uptime of AGCO products.
  • Work alongside our dealer partners to resolve field service issues.
  • Continuously improve your knowledge by attending all related AGCO training courses.
  • Facilitate and train all dealer training in product, technical, installations and AGCO systems.
  • Perform technical visits to support timely resolutions to product issues.
  • Communicate with dealers directly and via Tech Connect support portal.

What You Will Bring:


  • Demonstrated knowledge of product and technical understanding of modern agricultural equipment.
  • Strong analytical skills and evaluative judgement based on the analysis of factual and qualitive information in complicated or novel situations
  • Understanding and awareness of the Australian agricultural industry.
  • Awareness of Occupational, Health & Safety requirements.
  • Agricultural selfpropelled sprayer experience.

Who You Are:


  • Aligning Performance for Success
  • Building Customer Relationships
  • Building Partnerships
  • Continuous Improvement
  • Customer Focus
  • Driving for Results
  • Influencing
  • Monitoring Information

What We Offer You:

The opportunity to join a true global company

AGCO employees work flexibly from the office, home, or a hybrid of both

Work with a market leading product range

Solid professional development opportunities through AGCO University


AGCO is a global leader in the design, manufacture and distribution of agricultural engineering with a portfolio of exciting international brands which deliver solutions to farmers in 140 countries through a full line offer from tractors and combine harvesters to protein production systems and smart farming software solutions - to an environment where the future is happening now.
**Join us as we bring agriculture into the future. Experience our global diversity and enterprising spirit while helping us create innovative technology that helps feed the world's nearly 8 billion people.
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