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Ballarat East

    Administration Assistant/Customer Service - Ballarat East, Australia - Conquest Recruitment Group

    Conquest Recruitment Group
    Conquest Recruitment Group Ballarat East, Australia

    5 days ago

    Default job background
    Temporary , Full time
    Description

    About the role



    We are now seeking an experienced Customer Service Officer to join their team. The successful candidate will commence as an on-hired employee, working 38 hours a week. Commencing at 8am.

    You will be reporting to the Sales Manager, and be responsible for a range of customer service and administrative duties. The right person will have a "can-do" attitude and high personal performance standards. You will be able to deal with difficult situation and make decisions.

    Duties
    • Provide a high level of customer service via phone and adhere to quality standards
    • Confirm orders and deliveries, respond to enquiries and resolve issues
    • Process orders and use of computer systems
    • Support the sales team and act as a first point of contact
    • Maintain systems and records

    Skills and Experience

    • Excellent attitude and team player
    • Able to effectively communicate with customers at all levels
    • Strong computer skills and proficient using MS Office suite
    • Customer service experience (building industry advantageous)
    • Attention to detail and organisational skills
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