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    IT Servicedesk Support Engineer - Melbourne, Australia - Milestone IT (Milestone Information Technology)

    Milestone IT (Milestone Information Technology)
    Milestone IT (Milestone Information Technology) Melbourne, Australia

    4 days ago

    Default job background
    Description

    Added Tuesday 12th of September :58:23 AM

    Milestone IT is currently working with this brilliant organization that has an exciting opportunity for an experienced IT ServiceDesk Support Engineer to join a great team.

    Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone

    Key Responsibilities include:

    • Providing IT support over the phone
    • Providing first-level support and logging the tickets
    • Providing hands-on hardware and software support
    • Installing, moving, adding, and changing equipment and software
    • Maintenance of Client's Network
    • Performing proactive and reactive troubleshooting to identify potential problems

    Skills we are looking for:

    • Detailed knowledge of Ticketing System
    • Detailed knowledge and experience of Windows 10 Operating Systems
    • Detailed knowledge and experience of Microsoft Office Suite
    • Detailed knowledge of Active Directory
    • Someone with experience performing in a similar position.
    • Friendly welcoming professional with good telephone manners.
    • Well presented, hardworking, and enjoys working in a Team
    • Possess great written and verbal communication skills.
    • Work well independently and productively within a small team environment.

    This is a fantastic opportunity for someone looking for a challenging and exciting opportunity. Please note, candidates will receive an immediate response.

    We keep you connected to the best businesses and opportunities in the IT marketplace.

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