Helpdesk Officer - Parramatta, Australia - Flexhive

Flexhive Parramatta, Australia

Found in: Talent AU C2 - 2 hours ago

Full time

Description

Job Title: Helpdesk Officer

Location: Brisbane or Gold Coast

Job Type: Full-Time (2-Month Contract) with chance of extension

Experience: Minimum 4 years in Helpdesk Support

Our client is a dynamic company dedicated to providing exceptional products to their clients. We are currently seeking a skilled and experienced Helpdesk Officer to join the team for an initial 2-month contract and contribute to the to delivering expetional customer support.

Job Overview: As a Contract Helpdesk Officer, you will play a crucial role in ensuring smooth and efficient IT operations by providing technical support and assistance to the internal teams. You will have a minimum of 4 years of experience in a helpdesk or technical support role, a strong customer service orientation, and the ability to troubleshoot and resolve issues promptly.

Key Responsibilities:

Provide first-level technical support to end-users via phone, email, and remote assistance.
Diagnose and resolve hardware, software, and network issues in a timely manner.
Document, track, and monitor support requests to ensure timely resolution.
Collaborate with other IT team members to escalate and resolve complex issues.
Assist in the development and maintenance of knowledge base articles.
Install, configure, and troubleshoot desktops, laptops, and peripherals.
Collaborate with vendors to resolve hardware and software issues.

Qualifications:

Minimum of 4 years of experience in a helpdesk or technical support role.
Proficient in troubleshooting Windows and Mac operating systems.
Strong knowledge of hardware, software, and network troubleshooting.
Excellent communication and customer service skills.
Ability to work independently and collaboratively in a team environment.
IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Education: Bachelor's degree in Information Technology, Computer Science, or related field preferred.

Job Title: Helpdesk Officer

Location: Girraween

Job Type: Full-Time (2-Month Contract) with chance of extension

Experience: Minimum 4 years in Helpdesk Support

Reference number: BBBH237195
Profession:IT, Technology & DigitalHelp Desk & IT Support

Company: Hudson Australia
Date posted: 5th Apr, 2024

Level 1 IT Helpdesk Officer

Found in: Talent AU C2 - 2 days ago

West Recruitment Sydney, Australia Full time

Great company and supportive team environment · - Career progression and development with opportunity to upskill · - Western Sydney location · About the company · West Technology has partnered with a construction industry company that is doing some great things in the Sydney mark ...
Procurement Partner

Found in: Talent AU C2 - 2 hours ago

West Recruitment Parramatta, Australia Full time

Hybrid work - 2 days at home and 3 in office (Pennant Hills) · - Flexible work hours with additional annual leave · - Enjoy continuous, long term career progression opportunities · About your new employer · Your new employer is a provider of authentic, professional religious educ ...
Procurement Partner

Found in: Talent AU C2 - 2 hours ago

West Recruitment Parramatta, Australia Full time

Hybrid work - 2 days at home and 3 in office (Pennant Hills) · - Flexible work hours with additional annual leave · - Enjoy continuous, long term career progression opportunities · About your new employer · Your new employer is a provider of authentic, professional religious educ ...
Helpdesk Manager

Found in: Talent AU C2 - 2 hours ago

Remote Staff Sydney, Australia Full time

JO 13684 | Helpdesk Manager · Status: Full-time / 40 hours per week · Schedule: 7:00 AM – 4:00 PM Manila Time · Why choose Remote Staff?100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance. · 15 years in the remote work industry. ...
Breakfix Engineer

Found in: JobGet AU C2 - 3 days ago

Zone IT Solutions Sydney, Australia

We are looking for Breakfix Engineers for Sydney for a large-scale project. This is a permanent role with a global IT service leader. · MS operating System & Digital Devices Administrator and Troubleshooting skills · Ability to work and support the end user with Unified Communica ...
Salary guide $34 per hour inc

Found in: Talent AU C2 - 2 hours ago

Macro Recruitment Sydney, Australia Full time

Initial 2 month contract with a global managed service provider in the Sydney CBD. For a Level 2 Help desk or Desktop Support technician to support windows and mac users. · Requires experience with Experience with VPN, Soft Phones, Remote Desktop, VDI and to be be fully vaccinate ...
it systems technician

Found in: Talent AU C2 - 18 hours ago

TurksLegal Sydney, Australia Full time

03rd May, 2024 · With offices in Sydney, Melbourne, Brisbane and Newcastle, the successful candidate will need to be agile, adaptable and skilled to assist team members in both an on-premises and remote working environment. · The Senior IT Systems Technician will work as part of ...
Breakfix Engineer

Found in: Jobs Search AU C2 - 3 days ago

Zone It Solutions Haymarket, Australia Full time

We are looking for Breakfix Engineers for Sydney for a large-scale project. · This is a permanent role with a global IT service leader. · MS operating System & Digital Devices Administrator and Troubleshooting skillsAbility to work and support the end user with Unified Communicat ...
Level 2 Field Support Technician

Found in: Talent AU C2 - 4 days ago

West Recruitment New South Wales, Australia Full time

Offering up to $80k + super with fully maintained new car · - Inclusion in the bonus program · - Hill's district location · About the company · West Technology is partnering with a truly global employer that is known for being innovative and forward-thinking. This business has so ...
Lead Implementation Analyst

Found in: JobGet AU C2 - 1 day ago

Enable International Sydney, Australia

At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retai ...
Level 1 Service Desk Specialist

Found in: Talent AU C2 - 2 hours ago

West Recruitment Sydney, Australia Full time

Generous salary package & financial incentives · - Career development / progression available · - Wynyard location - Flexible work environment · About your new employer: · West technology has been retained to recruit for an Australian-owned MSP doing exciting things in the Sydney ...
Technical Support Engineer

Found in: Talent AU C2 - 2 hours ago

West Recruitment Sydney, Australia Full time

Great team culture & benefits · - Attractive Salary Package · - Western Sydney Location · About your new employer: · West Technology is partnering with a listed global employer in the engineering and manufacturing sector. This company provides technology-driven products and a sup ...
Service Desk Specialist

Found in: Talent AU C2 - 4 days ago

West Recruitment Sydney, Australia Full time

Up to $80k + Super · - Defined Career progression & Training programs · - Wynyard location - Flexible working arrangement · About Your New Employer · West Technology has been retained to recruit for an Australian owned MSP that is doing some great things in the Sydney market. Thi ...
Facilities Coordinator

Found in: Talent AU C2 - 4 days ago

Chandler Macleod Sydney, Australia Full time

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with o ...
Facilities Officer

Found in: Talent AU C2 - 1 day ago

JLL Sydney, Australia Full time

The Shift Facilities Officer will report to Facilities Manager & assist the facilities management team with operational activities with respect to incident response and management, maintenance and operations, vendor oversight and helpdesk services. · Provide support to the Snr FM ...
Systems Analyst

Found in: Jobs Search AU C2 - 4 days ago

Ipg Mediabrands Sydney, Australia Full time

This is your chance to work with a Global Media Organisation and two of the most awarded Australian Agencies, Initiative and UM. · Join our collaborative and innovative Performance Team, leading the media systems support function. · About us · MAGNA is the centralized IPG Mediabr ...
System Administrator

Found in: Talent AU C2 - 2 hours ago

Legal Aid NSW Sydney, Australia Full time

System Administrator-00009NTB 1 x Ongoing Full Time role, working 35 hours per week · Our team is located in Sydney with flexible and hybrid working arrangements available. · Salary ranges from $101,947 to $112,849 plus employers' contribution to superannuation and annual leav ...
learning & development administrator

Found in: Talent AU C2 - 1 day ago

Corrs Chambers Westgarth Sydney, Australia Full time

Join Corrs Chambers Westgarth, Australia's leading independent law firm. · An exciting opportunity exists to join our high performing team as a Learning & Development Coordinator. · Developing our people to maximise their potential is fundamental to the success of our firm. Repo ...
Helpdesk Consultant

Found in: Talent AU C2 - 3 days ago

LEAP Legal Software Sydney, Australia Full time

Are you a technical whizz looking for a new challenge? · Deliver exceptional customer service to troubleshoot our clients' issues · Be part of a supportive and nurturing team · ABOUT LEAP · LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is ...
Paralegal

Found in: Talent AU C2 - 4 days ago

Department of Communities and Justice Sydney, Australia

Are you a current law student or graduate? We are pro-actively creating a register of candidates interested in Paralegal opportunities at the CSO. Applications are invited from high achieving law students who have completed the second year of a Law Degree and are seeking practica ...