Technical Support Engineer - Parramatta, Australia - West Recruitment

West Recruitment Parramatta, Australia

4 days ago

Full time

Description

Great team culture & benefits
- Attractive Salary Package
- Western Sydney Location

About your new employer:
West Technology is partnering with a listed global employer in the engineering and manufacturing sector. This company provides technology-driven products and a supportive and balanced work environment with a progressively innovative leadership team.

About your new role:
Due to sustained growth, an opportunity has opened for an experienced Technical Support Engineer to join the team. This role sits within the innovation team which develops new products that revolutionize the industry. This person will work closely with the senior team members and some of the key tasks will include:

•Delivering projects and new products within the business;

•Work closely with the innovation team to work on cutting-edge products and implementations;

•Installing, maintaining, and supporting Windows Servers and operating systems;

•Supporting Office 365;

•Configuration of firewalls, routers, and switches;

•Troubleshooting hardware & software issues;

•Escalate problems to appropriate internal teams where necessary.

About you

•A bachelor's degree, certification, or training course is preferred;

•Comes with 3-5 years of experience within an IT Helpdesk or IT Support role;

•Experience with Android, Windows & Linux environments;

•Self-motivated, highly organized & a team player;

•Critical to your success will be your communication & rapport building skills;

•Good communication & rapport building;

•Experience working with people to deliver solutions and resolve issues;

•Excellent time management & organizational skills.

The benefits:

•Internal & external learning & development programs;

•Global brand name employer

•Blacktown location with parking- work close to home

•Innovative market leader- exciting new products

•Opportunity to expand skills beyond IT support

•Clearly defined career progression & advancement opportunities;

•Social culture – friendly & outgoing team that celebrates success;

•Discounts across their products;

•Flexible environment;

•Incentive pack access & recognition programs.

Sound interesting? To apply online, please click on the link below. Alternatively, to discuss this opportunity further, please contact Lorena Bugden on

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