Application Support Engineer - Sydney, Australia - Firesoft People

Firesoft People Sydney, Australia

6 days ago

Full time

Description

Application Support Engineer

We are a leading technology company specializing in cutting-edge solutions for businesses across various industries. With our commitment to innovation and excellence, we have established ourselves as a trusted partner for our clients' IT needs. Our team consists of dedicated professionals who work collaboratively to deliver exceptional results.

Job Description:

We are currently seeking a talented Application Support Engineer to join our dynamic team. In this role, you will be responsible for the installation, maintenance, and enhancement of our current application platforms. You will play a vital role in optimizing the system setup and ensuring its smooth operation. As part of a small team, you will also contribute to the overall management of our IT infrastructure. Your expertise and technical skills will be crucial in providing top-notch support to our internal stakeholders and assisting in the transition to cloud technology.

Responsibilities:

Install, maintain, and monitor the application server platform, primarily Jboss EAP.
Manage and support databases, including MMSQL, Oracle, and Postgres, including backup and restore tasks. Experience in database administration and SQL execution will be advantageous.
Collaborate with the IT infrastructure team to ensure efficient operations.
Facilitate regular feedback and consulting sessions with other offices.
Work with both Linux and Windows environments.
Execute system management tasks, such as patching and maintaining application platforms like JBOSS and SQL.
Assist in the transition to cloud technology, particularly Azure, and demonstrate proficiency in Kubernetes, Microservices, and Container deployment.
Comply with security policies and execute tasks accordingly.
Improve and automate internal tools for application management.
Establish and implement application management procedures.
Execute various application management tasks.
Provide technical consulting to our customers while primarily working in an internal environment.

Our team:

You will join a close-knit and enjoyable team, where each member brings unique expertise and focuses on areas such as security, application management, IT infrastructure, cloud operations, and DevOps. We operate in a dynamic and agile manner, fostering a collaborative and supportive work environment.

Qualifications:

Bachelor's or Master's degree in IT or equivalent certification in Application Platforms (JBOSS/MS SQL) or a solid background in this field.
Several years of experience as a System Engineer (Systems/Applications Support).
Proficiency in one or more of the following domains:
- Linux/Windows
- JBoss/Websphere
- Databases: Oracle/SQL Server/Postgres
- Bamboo/Jenkins
- Container technologies (open container initiative)
- Azure IaaS and Networking
- GitOps
Strong interest in providing all-round IT support, including hardware, Linux and Windows systems, networks, and firewalls.
Emphasis on automation, monitoring, and configuration management.
Excellent analytical skills, proactive mindset, and a motivated team player.
Hands-on approach and enthusiasm for tackling challenging technical tasks.
Natural inclination towards creativity and innovation.
Willingness to travel occasionally.

If you are a highly motivated individual with a passion for technology and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Join our team and contribute to our mission of delivering exceptional IT solutions to our clients.

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