- Actively pursuing existing small business customer leads
- Providing high quality customer service and solutioning to a wide portfolio of small business customers
- Applying a broad understanding of product application
- Building and maintaining a strong internal network
- Meeting and exceeding performance targets
- Outbound leads-based calling to existing and new small business customers
- Referrals to specialist teams
- Business Development: The activity of partnering with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value.
- Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options, that meet those needs.
- Business Analysis: Translating business requirements into solutions by understanding needs, feasibility and impact.
- Planning and Prioritisation: Planning and prioritising what needs to be done (including people, process and technology implications) in order to deliver upon customer/user needs and strategic priorities. This includes identifying, planning for, tracking and resolving dependencies.
- Ability to investigate customer needs and pain points and make tailored recommendations.
- Passion for helping business owners thrive.
- Delivery Management: The practice of initiating, planning, executing, controlling, and embedding an initiative, product, program, campaign, process, procedure, or change to achieve a set of objectives or outcomes (for customers, employees, the organisation and/or the market). This includes identifying, tracking, resolving and managing dependencies.
- Relationship Management: Building, maintaining and influencing relationships to achieve mutually beneficial outcomes.
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Patient Engagement Specialist
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The Functional Doctors - We're Hiring Perth, Australia**About The Functional Doctors**: · At The Functional Doctors, we're dedicated to reshaping the healthcare experience through a blend of medical expertise and cutting-edge technology. Established by healthcare professionals, we're tackling Australia's pressing health concerns, fo ...
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Specialist Communications and Engagement
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Rio Tinto Perth, Australia**Specialist Communications and Engagement** · - Values matter here · - Use your skills and creativity to craft communications to engage our people · - Perth based Monday to Friday with flexible work arrangements · **About the role** · **Finding better ways to provide the materia ...
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Communication and Engagement Specialist
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Metso Outotec West Perth, AustraliaWould you like to take this opportunity to influence the industry towards a more responsible use of the world's natural resources? · At Metso Outotec you will join a supportive and inclusive network of colleagues from around the world. There will always be a chance for you to lea ...
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Communication and Engagement Specialist
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Metso Outotec West Perth, AustraliaJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future. · At Metso, you will be supported by our inclusive culture and a network of colleag ...
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Specialist - Customer Engagement
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Water Corporation Perth, Australia**Specialist - Customer Engagement** · **-** · **11CQ** · **Primary Location** WA-Perth - Inner-John Tonkin Water Centre - Leederville · **Organization** Customer & Community Relations · - **Be part of our Key Customer & Stakeholder team**: · - **12 months Part-time, Fixed term o ...
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Specialist - Member Engagement Specialist
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Chartered Accountants ANZ Perth, AustraliaWe encourage Passion to Grow and improve · - Opportunity to be a difference maker in a varied role · - Values led organisation, positive working environment · - Permanent role, Perth CBD location · ABOUT THE ROLE · This is an exciting time for our WA Member Engagement team as we ...
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Early Customer Engagement Specialist
1 week ago
Commonwealth Bank of Australia Perth, AustraliaEarly Customer Engagement Specialist · - **This is a permanent part time position, 32 hours per week across four days**: · - **Start date is Monday 15th of April 2024**: · - **Training will be full time hours for 2 weeks in our office in Murray Street, Perth.**: · - **Hybrid work ...
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Water Corporation Perth, Australia Freelance**Specialist - Aboriginal Contractor Engagement** · **-** · **129V** · **Primary Location** WA-Perth - Inner-John Tonkin Water Centre - Leederville · **Organization** Legal Services · - **Become a 'match maker' identifying opportunities for Aboriginal Contractors** · - **Build re ...
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Early Customer Engagement Specialist
1 week ago
Commonwealth Bank of Australia Perth, Australia**This is a permanent part time position, 32 hours per week across four days**: · - **Start date is Monday 15th of April 2024**: · - **Training will be full time hours for 2 weeks in our office in Murray Street, Perth.**: · - **Hybrid working will be available once competent in t ...
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Early Customer Engagement Specialist
1 week ago
Bankwest Perth, AustraliaYour team · Working in our Early Customer Engagement team provides you with a rewarding role where you will work with our customers to find favourable solutions regarding their debt. The role is customer service based where you will be making calls/receiving calls to customers an ...
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Specialist - Member Engagement Specialist
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https:/www.bebee/join Perth, AustraliaSpecialist - Member Engagement Specialist - Perth, Australia - Chartered Accountants ANZ Description · We encourage Passion to Grow and improveOpportunity to be a difference maker in a varied role · Values led organisation, positive working environment · Permanent role, Perth CBD ...
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Cross Border Travel Support Case Manager
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EY Perth, AustraliaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
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Commercial Account Manager
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Red Hat Software Perth, AustraliaAbout the job: · The Red Hat Sales team is looking for a Commercial Account Manager to join us in Perth, Australia. In this role, you will handle relationships with our commercial accounts within the resources, government, and utilities sectors, helping our customers make busines ...
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Master Data Specialist
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Spares Specialist
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Contracts Specialist
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Hudson Australia Perth, AustraliaExperienced in post award contract management including performance and supplier management and periodic supply agreements. · My client has an immediate requirement for Contracts Specialists to work across maintenance and parts, heavy mobile equipment, drill rigs and labour hire ...
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Specialist Talent Acquisition
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Barminco Perth, AustraliaThe Perenti Group operates across a wide range of mining sectors within Australia and across the globe. Due to our size and multiple business operations, we can offer unique career progression opportunities. · We are seeking a **Specialist Talent Acquisition** to join our Talent ...
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Trainer and Assessor
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WorkPac Group Perth, AustraliaAttractive 4:3 FIFO day shift roster · Work in a successful, well-established, and high performing tea m · Join a global leader in the mining and resources sector · About the Client · Rio Tinto Operates the world's largest integrated portfolio of iron ore assets. These assets inc ...
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Social Media
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Business Development Consultant
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11 Recruitment Parent Perth, AustraliaExciting career opportunity in the corporate furniture sector · - Join a company revolutionising corporate environments · - Northbridge location · **RETAINED SEARCH / EXCLUSIVE LISTING** · **Opportunity Highlights**: · - Drive growth, develop new business opportunities, and build ...
Customer Engagement Specialist - City of Perth, Australia - Australia and New Zealand Banking Group Limited (ANZ)
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Description
Customer Engagement Specialist
Customer Engagement Specialist
Req ID: Department: NBC Division: Australia Commercial Location: Adelaide or PerthAbout the role
At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they're buying a home, building a business or saving for things big or small.
The purpose of this role is to connect with a high volume of new and existing ANZ customers to identify lending opportunities and provide working capital solutions to help start, run and grow their business.
This role is accountable for:
Role Location: Adelaide or Perth Australia
Role Type: Permanent
Schedule: Full Time
What will you bring?
To grow and be successful in the role, you will ideally bring the following:
You're not expected to have % of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
Why join us?
There's something special about being part of ANZ. From the moment you join us, you're part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.
We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.
You'll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
Job Posting End Date
10/05/, 11.59pm, (Melbourne Australia)
Customer Engagement Specialist professionals in Perth
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Lervine Ng
Student
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Phyllis Mwanza
To offer the best customer experience to clients.