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    Associate Director - Sydney, Australia - NCS Group

    NCS Group
    NCS Group Sydney, Australia

    1 week ago

    NCS Group background
    Description

    It starts with YES

    At Optus, we have an ambitious goal to be Australia's most loved everyday brand.

    We are seeking a leader with vision, a Digital Tribe expert and exceptional business partner to join our Commercial Consumer finance department in a dynamic and progressive team.

    Based in Macquarie Park, Sydney the Associate Director for Digital Channels is a highly visible role supporting and business partnering the Digital leadership teams across our Online, AI and My Optus App channels.

    The role will provide commercial leadership to support operational and key strategic decision making. You will be responsible for delivery of financial targets, business KPIs and efficiencies and contributing to the formulation of the multi-year business unit strategies.

    Your day in the life of an Associate Director, Digital Channels at Optus

  • Provide high quality commercial support and advice to the respective SLTs.
  • Leverage commercial expertise, be the trusted business partner and provide fact driven recommendations and insights.
  • Drive enhanced Sales and Service functionality across our Digital platforms providing the best customer experience and financial outcome for Optus.
  • Accelerate AI strategic investments and returns.
  • Support the Digital Tribe strategy to ensure it delivers to Optus long-term strategic objectives, understand drivers of OPEX/CAPEX and ensure Tribe structure is optimized.
  • Work collaboratively with other areas in the business (including IT etc) to improve operational Tribe processes and controls and reduce financial risks.
  • Work cross-functionality across the wider Consumer team to optimise Optus' overall channel distribution strategy

    • Your skills to pay the bills

  • Ability to see problems and opportunities from different lens across the business, objectively and without bias.
  • Finance background with experience working in a Digital / IT environment (ideally with Tribe experience) and ability to optimally contribute to and challenge strategic technology discussions.
  • Commercial / Business partner expertise, ideally within Sales organisations.
  • Ability to work in an environment with evolving change and diverse challenges in a competitive market.
  • Ability to build positive and trusted relationships at all levels

    • Perks we love at Optus

  • Competitive salary and performance incentives
  • Discounts to Optus products and services, and to over retailers Australia-wide
  • Training, mentoring and development opportunities (ask us about OptusU)
  • Up to five days of Volunteer Leave per year
  • A "connected" day for you to use to connect to something you are passionate about
  • Hybrid ways of working
  • Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
  • Sydney Campus; 20mins from CBD via our Optus bus. Our Metro Connect service connecting you to and from Macquarie University Metro Station to Optus Campus every 6-8 minutes, morning and afternoon

    • Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes

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