- Serve as the critical link between our Plexus teams—Customer Success, Engineering, Deployment, and Sales—and our clients, turning client needs into successful product solutions.
- Lead new product development from conception to execution, making strategic decisions rooted in data and user feedback to meet our goals.
- Foster cross-functional collaboration, navigating through fast-paced environments to deliver products that redefine how legal services are perceived and consumed globally.
- Drive impactful outcomes, aiming to achieve our goals: Net Revenue Retention (NRR) of 115%, grow by 15%, and reduction support per Monthly Active User (MAU) by 20%.
- You will be a Product Manager with at least 5+ years in a high-growth B2B SaaS environment, ideally within a tech startup environment.
- A strategic visionary who thrives on challenges and is proficient in using tools like Power BI or Pendo to track product metrics.
- You will be highly collaborative and effective at communicating across all levels.A proven track record of leading product features from problem definition to launch.
- Experienced in conducting customer interviews, surveys and other feedback processes and reported on the findings to create product changes.
- Worked with JIRA and Confluence to manage the product development process.
- Someone who possesses a customer-obsessed mindset, analytical thinking, and the ability to drive results in an agile team environment.
- Endless growth: This is your chance to shape the future of legal tech with a scaling company.
- Mentorship & learning: Get paired with industry veterans for one-on-one guidance and career coaching.
- Take ownership: Lead projects and initiatives, spark debate that leads to positive change.
- Thrive & develop: Enjoy development days, ongoing learning opportunities, and mental wellness support.
- Inclusive culture: We value diversity and create a welcoming environment for everyone.
- Hybrid work model: Enjoy flexibility and collaboration, with office days and remote work options.
- Team spirit: Join a fun and supportive team that celebrates every milestone.
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Product Manager - Melbourne, Australia - Plexus
Description
Plexus is revolutionizing the legal industry by transforming the value of legal services. With a vision to 'Create the Future of the Law,' we are leaders in Legal Automation and Legal Innovation. Trusted by over 200 top global brands like General Motors, L'Oréal, Coca-Cola, and Samsung, Plexus is at the forefront of legal solutions that businesses love.
We're looking for a passionate Product Manager to drive our product strategy and help us improve our market position through our modular products and AI capabilities. You'll play a pivotal role in not just executing the product roadmap, but also in mentoring our junior team members and shaping the product culture at Plexus.
Your responsibilities
The person
Plexus is an equal opportunity employer. We welcome and encourage applications from all backgrounds, communities and industries, and are committed to having a diverse team who, together, will kick huge, exciting, and impactful goals.
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