- The Professional Services Consultant, Principal leads consulting engagements and assumes responsibility for performing implementation tasks and producing quality deliverables. Drives implementation deliverables and assist the Project Manager to organize and control tasks within the work plan. Takes a leadership position on project teams, engagements, and respective consulting practices. Works with clients in an independent basis for engagements with little supervision.
- Provide guidance to the PS team through proactive training, sharing knowledge, and communicating best practices.
- Interact with members of cross-functional teams.
- Coordinate all aspects of a project for a client.
- Responsible for overall delivery of schedule, budget deliverables
- Determine direction, timelines, schedules and activities for an area of the project.
- Establish solid working relationships through the management level.
- Possess accurate estimating skills for various project tasks.
- Ensure all deliverables in area of responsibility is delivered on time and on budget.
- Provide guidance to other Professional Services Consultants and clients.
- Focus on managing complex programs / projects.
- Develop best practices and associated documentation.
- Available to speak at conferences or events.
- Meet utilization targets and completes project deliverables on time.
- Project management skills and strong technical background are required.
- Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks.
- Customer centric, results oriented, self-starter and able to work independently.
- Strong listening, verbal and written communication skills, including virtual presentations.
- Expertise in all applicable modules of the software
- Breadth of knowledge across industry verticals
- Ability to travel up to 100%
- 10+ years applicable manufacturing, supply chain, and/or manufacturing accounting experience, and/or demonstrated success/knowledge.
- 10+ years of consulting experience
- Bachelor's degree preferred (or equivalent experience)
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Principal Professional Services Consultant - Melbourne, Australia - Epicor
Description
The Job:
Duties and Responsibilities:
Knowledge, Skills & Abilities:
Qualifications:
The Professional Services Team
Professional Services play an instrumental role in the growth of Epicor. You will be working with our customers to implement our products and ensure that we continuously provide an exceptional customer experience. Almost every position is customer-facing—therefore, it's important to have energy, drive, and determination to ensure Epicor gives the best possible experience to all clients. This passion will contribute to the success of your career and the company. If you are looking for a global, innovative company with strong roots and exciting growth, Epicor is ready to hear from you
About Epicor
At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business.
We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.
Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.
We are an equal-opportunity employer.
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