Administration Officer - Clayton, Australia - Monash Health

Monash Health

Verified Company

Clayton, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Reference Number

6372 Employment Type
Fixed Term Part Time
Entity
Monash Health
Department

MLSAI

Monash Lung Sleep Allergy Immunology
Location
Monash Medical Centre Clayton
Position Summary
Provide Exceptional Customer Service, Face to Face and Phone
Provide High Level Administration Support
Part Time Position Available
The main focus of the Administration Customer Officer is to coordinate patient flow throughout the Specialist Consulting Clinics and to provide high quality customer service, including sensitivity when dealing with clients
It is the responsibility of the Administration Customer Officer to provide administrative and clerical services in order to ensure effective & efficient administration operations
The Administration Customer Officer reports to the Outpatient Services Manager and is responsible for undertaking clerical functions within the Specialist Consulting Clinics

About Monash Health

Monash Health is the largest public health service in Victoria, We are proud to provide health care to one quarter of Melbourne's population, across the entire lifespan from newborn and children, to adults, the elderly, their families and carers.

More than 18,000 employees work at over 40 care locations across south east Melbourne, including Monash Medical Centre, Monash Children's Hospital, Moorabbin Hospital, Dandenong Hospital, Casey Hospital, Kingston Centre, Cranbourne Centre and an extensive network of rehabilitation, aged care, community health and mental health facilities.

About You:

Excellent Customer Service skills, with a focus on being receptive to patient needs
Experience working within a Customer Service Environment
Display a commitment to ongoing professional development
Demonstrated ability to develop and meet operational objectives
Demonstrated ability to work in a dynamic, constantly changing environment and manage competing demands
Effective time management skills
Previous experience with iPM (Patient Management System) is essential
Previous experience working in a Specialist Consulting Clinic is essential

What We Offer:

- access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base
- mentorship & career guidance
- support to attend relevant forums & conferences
- a supportive learning environment, should you wish to undertake

In addition, you will have access to benefits including salary packaging to increase your take-home pay, access to onsite staff car parking and gym, uniform and the Employee Assistance Program (EAP).

How to Apply

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace.

At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed

These include:
- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children's Check (or proof of payment for same);and proof of immunisation.