System Support Analyst Brisbane/Perth - Civeo

Civeo Brisbane, Australia

4 days ago

Description

About Us

Listed on the New York Stock Exchange, Civeo is a leading global provider of workforce accommodation solutions. Civeo Australia has over 9,000 permanent rooms under management in Queensland, New South Wales and Western Australia. In addition, Civeo Australia also operates approximately 9,000 rooms in client-owned properties in remote regions of Western Australia.

Your Role

In this role, you will be responsible for ensuring the effective day-to-day operation of our IT service desk's proactive services and initiatives. Your primary duties will include providing excellent 1st/2nd level support on all supported systems, managing escalations, configuring and maintaining various hardware and software components, troubleshooting AV/Video/Phone conference equipment and delivering high-quality onsite support to our office locations.

Additionally, you will play a key role in maintaining inventory stock, continuously improving service desk activities, and assisting on assigned projects.

This position may require occasional travel to remote sites and providing after-hours support when necessary.

About You

You are proactive and an adaptable individual with a passion for training and development. You will have a track record, collaborating with department heads to identify training needs and creating tailored programs. Additionally, you will have experience designing training materials, delivering onboarding programs and evaluating training effectiveness.

A bachelor's degree in education, human resources, or a related field is preferred. If you're enthusiastic about nurturing talent and driving organisational growth, we encourage you to apply.

Working at Civeo

Civeo offers a range of great benefits to its employees, including:

Flexible work arrangements.

Education Assistance Policy and Employee Assistance Program; and

Corporate discounts and rewards and salary sacrifice options for superannuation.

Civeo is a proud supporter of mutually beneficial partnerships within our communities, which is why we connect with Traditional Owners and First Nations Businesses, leading the way in sustainable partnerships. Aboriginal & Torres Strait Islander

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