- Management of client relationships, communications and processes
- Organic growth for your clients (based on collaboration with internal departments)
- Identification of opportunities to monetise existing and additional products
- The development of proactive strategies and ideas for identified clients
- Ensure reporting is delivered on time and to a high standard.
- Maintaining or (where required) improving client satisfaction scores.
- Identifying the key opportunities for clients and Havas Media
- Work closely with the Group Business Director to deliver communications innovation for our clients.
- Manage and mentor junior team members, overseeing team KPIs, performance reviews and development.
- Approx 5+ years media agency experience
- Strong knowledge and experience in digital media / marketing
- Experience managing and leading client relationships, particularly with an ability to manage many stakeholders
- Ability to develop strong working relationships with colleagues, publishers, partners & clients
- Experience project managing media campaigns with a high attention to detail
- Effective written communication, presentation, influencing and negotiation skills and problem-solving abilities
- Experience with, or a desire to, manage the delivery and development of juniors
- Positivity and proactivity in your approach, with a desire to leave no stone unturned to get the best result for your client.
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Digital Account Director - Sydney, Australia - Havas Media AG
Description
Digital Account Director
This is a fantastic opportunity for you to join Havas Media Australia as a Digital Account Director and be part of the growing team in a collaborative, innovative and supportive media agency.
As our newest Digital Account Director, you will work closely with the Group Business Director to provide leadership, direction and high-quality day-to-day servicing for your client. You will oversee planning across predominantly online channels for two large clients. You will lead the overall communications strategy development process, providing key campaign insights, mentoring juniors within the team, and campaign reporting. You'll also have the opportunity to work on new business pitches.
You would collaborate with the specialist performance and digital teams that are responsible for managing campaigns from a technical perspective. You will require a strong working knowledge of digital and performance media and have the ability and confidence to communicate with clients in these areas.
The role requires a passion for great work and a desire to create something genuinely different. We are looking for someone who is a go getter and a master of managing client relationships at a senior level.
Day to day, your role will involve the following core responsibilities:
You will ideally have:
ABOUT US
At Havas Media, we invest in media that matters. We understand where to find the most meaningful media using our unique Mx system. What sets Havas Media apart from other agencies is the importance we place on our culture and our people. We are a passionate bunch and take great pride in the work we produce, but we also care about enjoying ourselves along the way, being respectful to one another, and sharing a common goal – to be the best agency you will ever work at
Havas Media operates around five core values that are the driving force that has created the collaborative and inclusive culture that we are so proud of. We are all about operating as a team and when one of us wins or achieves something outstanding, we all win. Building on this, we strive for Havas to feel like everybody's home and foster a sense of community within our teams. Our sense of community and collaboration across each team allows us to produce 'work that wows'; we aim to go above and beyond in our work. The value of 'be your own crazy' embodies the idea that we accept you for who you are and want to provide a space where you feel comfortable to be true to yourself and your values. Lastly, we like to think that we are not just kind, we are 'superkind', because let's face it our people are important to us, and we want to take care of you where possible.
We live on Harrington St, The Rocks along with the Havas Village. The Village is designed to create meaningful connections between people and brands through creativity, media and innovation. As part of the Village, we can seamlessly integrate media, creative, PR and digital to bring more efficient and effective outcomes for our clients.
We are part of the Havas Group which is the fifth largest marketing communications group in the world, with 20,000 staff operating in 100 countries. We are also part of Vivendi, which is an integrated media and content group bringing together talent and entertainment from across the globe. With unlimited creation, this allows Havas Media to harness the capabilities of multiple forms of talent to produce outstanding media results for our clients.
