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    Client Services Coordinator - Brisbane, Australia - Troocoo

    Troocoo
    Troocoo Brisbane, Australia

    5 days ago

    Default job background
    Part time
    Description

    Troocoo are currently partnered with an innovative consultancy firm who provide high level coaching support to their senior level executives, this is a great role for an experienced candidate to join the team and truly make this role their own by being the main point of contact between clients.
    Working 3 days a week in the Brisbane CBD close to public transport, you will be a pivotal employee to ensure the office runs smoothly on a day to day basis, whilst this is a fixed term contract till the end of October it is very likely that the role will be extend past this date and could lead to a permanent position for the right person.

    Duties:

    The purpose of this role is to support the Client Services Team to provide exceptional service and care to its clients.
    Duties include but are not limited to:

    • Ensure a quality customer experience by tailoring approach to each candidate and client
    • Provide information and guidance surrounding services offered
    • Optimize and maintain candidate engagement
    • Coordination of meetings for senior candidates
    • Maintain accurate records to enable accurate reporting and ensure the streamlining of internal processes
    • Maintenance of office environment including: maintaining stock levels and cleanliness, coordination of booking rooms and dealing with deliveries/couriers
    • Coordination of Client workshops, including preparation of support materials
    • Event coordination including: quarterly Alumni events, pre and post round table events and local lunches

    What you will bring:

    • Strong diary/calendar management experience
    • A mature mindset and considered approach
    • Ability to liaise with multiple stakeholders
    • Customer-centric mindset, with a focus on positive outcomes
    • Experience in a senior administrative/team coordinator or EA/PA role would be highly advantageous

    What's on offer:

    • Part-time hours (Monday to Wednesday) perfect for a parent returning to work, or candidates looking to reduce hours from full-time
    • 8:30-5:30 – this role is based solely in the office
    • Convenient CBD location, close to public transport
    • Fixed-term contract until October 2024, with high potential to extend
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