- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart, Target and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry leading Growing Families policy.
-
Digital Engagement Coordinator
3 days ago
Officeworks Bentleigh East, Australia**Title**:Digital Engagement Coordinator - 12M FTC**: · - Location: Bentleigh East, Victoria, AU**About us**: · At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it ...
-
Community Engagement Coordinator
3 days ago
Monash University Clayton, Australia**The Opportunity** · A new position is available within the Respectful Communities Team for a Community Engagement Coordinator to assist in the delivery and evaluation of educational training, programs, events and activities across Equity, Diversity and Inclusion and Respect at ...
-
Student Support and Engagement Coordinator
1 week ago
Monash University Clayton, Australia**The Opportunity** · The** Student Support and Engagement Coordinator** is critical in delivering exemplary student services for Arts students and staff. Prioritizing operational excellence, you will provide a comprehensive range of student lifecycle services including: student ...
-
Engagement & Alumnae Coordinator
2 days ago
Charterhouse South Yarra, Australia**Work with key stakeholders across this thriving school | Grow engagement internally and externally*** · - **Join a passionate and hardworking team | Education sector - inner city suburbs**: · - **Varied role, supporting stakeholders and organising events across the organisation ...
-
Alumni Engagement Coordinator
1 week ago
Swinburne University of Technology Melbourne, AustraliaThe Swinburne University of Technology External Engagement team is looking for an Alumni Engagement Coordinator to join their team. · The Alumni Engagement Coordinator will be responsible for coordinating and implementing alumni engagement strategies to strengthen engagement with ...
-
Youth Engagement Coordinator
2 days ago
Employment Hero Melbourne, Australia**Plan International Australia's Commitment and Mission** · Plan International is a global not-for-profit, working to change the world so that all children can live happy and healthy lives, and so that girls in all their diversities can take their rightful place as equals. · At P ...
-
People & Engagement Coordinator
1 week ago
egisinanz Melbourne, AustraliaCompany Description · Egis is a global organisation with over 18,000 employees worldwide. With our head office based in Paris, we offer global career opportunities, as well as offer rewarding careers for our people locally. · Egis is an organisation with a capacity to make meanin ...
-
Communication and Engagement Coordinator
1 day ago
Leidos Melbourne, AustraliaCompany Description · Our name isn't the only thing that's unique about Leidos Australia. We're a complex systems integration company building world-class solutions across government that ensure peace of mind for the entire nation. Supported by global backing from our US network, ...
-
Youth Engagement Coordinator
8 hours ago
Peter MacCallum Cancer Centre Melbourne, AustraliaLocation: Melbourne | CBD · Job type: Full time · Organisation: Peter MacCallum Cancer Centre · **Salary**: $81,000 - $89,000 · Occupation: Health and Allied Health · Reference: 3415 · - At Peter Mac we aim to continuously improve cancer care, research and education across all ca ...
-
Engagement and Alumnae Coordinator
1 week ago
Charterhouse Melbourne, Australia**Work with key stakeholders across this thriving school | Grow engagement internally and externally*** · - **Join a passionate and hardworking team | Education sector - inner city suburbs**: · - **Varied role, supporting stakeholders and organising events across the organisation ...
-
Data Engagement Coordinator
8 hours ago
Australian Bureau of Meteorology Melbourne, AustraliaAPS Level 6, Ongoing · - $84,670 to $96,267 per annum, plus an additional 15.4% Superannuation · - Melbourne preferred. All capital city office locations will be considered · The role is responsible for organising outreach activities to build and foster a culture of best-practice ...
-
Engagement & Support Coordinator
1 day ago
JBS Australia Melbourne, AustraliaJBS Australia's Southern Division, headquartered in Melbourne, has the largest multi-species processing facility in Australia, processing beef, sheep, and goats. JBS Southern processing facilities have access to all major international markets, providing our livestock suppliers w ...
-
Schools Engagement Coordinator
1 day ago
The Salvation Army Melbourne, AustraliaStart your career with The Salvation Army today · We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. · ABOUT US · The Sa ...
-
Community Engagement Coordinator
3 days ago
Renewable Energy Systems Limited Melbourne, Australia**Description** · Job Title · Community Engagement Co-ordinator (Development) · Reporting to · Community Engagement Manager · Location · NSW, VIC or QLD · Hours · Full time 37.5hrs per week · **About RES**: · RES is the world's largest independent renewable energy company with ov ...
-
Network Engagement Coordinator
2 days ago
Orygen, The National Centre of Excellence in Youth Mental Health Melbourne, AustraliaOrygen Global Melbourne Contract · 29/11/2023 · - Hybrid location | Parkville and remote working available · - Part time position available for 24 months | (up to 0.6 FTE) · - Access to NFP salary packaging | Flexible working available · Your new job · The Network Engagement Coor ...
-
Volunteer & Engagement Coordinator
2 days ago
The Salvation Army Melbourne, AustraliaNumber of Positions Available: · 1 · Start your career with The Salvation Army today · - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our ...
-
Community Engagement Coordinator
1 week ago
Mercy Health Melbourne, AustraliaLocation: Melbourne | Eastern Metropolitan, Melbourne | Southern Metropolitan, Various · Job type: Part time · Organisation: Mercy Health · **Salary**: Salary not specified · Occupation: Administration/Secretarial · Reference: 18632 · **ABOUT THE ROLE**: · If working with volunte ...
-
Marketing & Engagement Coordinator
8 hours ago
Education and Training Melbourne, AustraliaLocation: Melbourne | Southern Metropolitan · Job type: Full time / From 27/01/2023 · Organisation: Education and Training · **Salary**: Salary not specified · Occupation: Administration/Secretarial · Reference: · **Selection Criteria**: · - **KSC1**: Demonstrated high level org ...
-
Marketing and Engagement Coordinator
1 week ago
Education and Training Melbourne, AustraliaLocation: Melbourne | Southern Metropolitan · Job type: Full time / From 14/03/2023 · Organisation: Education and Training · **Salary**: Salary not specified · Occupation: Education and Training · Reference: · **Selection Criteria**: · **KSC1**:Demonstrated high level organisati ...
-
Student Engagement Coordinator
1 week ago
University of Melbourne Parkville, Australia**Job no**: · **Location**:Parkville · **Role type**:Full time; Fixed-term for 12 months · **Faculty**:Faculty of Science · **Department/School**:Student and Academic Services · **Salary**:UOM 6 - $89,182 - $96,536 p.a. plus 17% super · The University of Melbourne would like to ...
Digital Engagement Coordinator - Chadstone, Australia - Officeworks
Description
About us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide – we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new and supporting the community. We're about making a difference.
About the role
We are looking for a Digital Engagement Coordinator to join our eCommerce team at Officeworks for a 12 Month Fixed Term Contract. Reporting into the Digital Engagement Lead, the successful candidate will be responsible for planning, and implementing digital campaigns and content for the Officeworks website and app. You will also report back to the business on the value and performance of each campaign and initiative.
The Digital Engagement Coordinator will work closely with the digital engagement design and development team and wider eCommerce team to deliver the best online customer experiences. You will coordinate and project manage campaigns, customer journeys, and content. This includes having a sound understanding of Officeworks' customer lens and designing content to create relevant experiences for our many customer segments.
Key Responsibilities:
• Coordinate and project manage end-to-end digital campaign executions, including liaising with diverse stakeholders, briefing design and development requirements, writing copy, sourcing imagery, editing content in content management systems, testing, publishing and scheduling content updates, reporting on performance of updates made and recommending opportunities to adjust content to improve performance based on insights.
• Plan and implement regular homepage content updates to support driving online trade performance
• Demonstrate an understanding of business goals and objectives, to develop technical requirements and always striving to deliver intuitive, customer-centred solutions and experiences.
• Demonstrate an understanding of customer needs and behaviours, engaging with customer insights and analytics teams, to identify current pain points and areas for optimisation and personalisation.
• Advocate best practices and research new industry trends/opportunities to increase website performance and improve the online customer experience.
• Assist with the maintenance of content ecosystems, including content and experience libraries and leverage AI to show relevant content based on known customer data.
• Support the Digital Engagement Lead by providing relevant and accurate information, reporting, insights and key learnings based on channel performance, both in written and presentation form, to feed into integrated marketing/campaign plans, strategies and PIRs.
• Optimise digital experiences continuously, update and communicate effectively with stakeholders on the progress of digital experiences on a regular basis.
About you
Minimum Requirements:
• Bachelor's degree in Marketing/Advertising, Commerce, Communications, Digital Design or other relevant field (desirable but not essential).
• 2+ years of experience working in ecommerce or digital marketing, including hands on experience with content management systems
• Demonstrated understanding of the retail commercial environment and ability to make commercially focussed online campaign execution
Skills/Knowledge/Attributes:
• Energetic and passionate for digital marketing/ecommerce, with an ability to clearly discuss and explain ideas, concepts and insights.
• A positive, can-do attitude with advanced planning and organisation skills to multi-task effectively, manage project timelines and deliverables to meet strict deadlines.
• Demonstrated ability to deliver results within a complex business environment with varying stakeholder needs and expectations.
• Strong drive for continuous improvement – creating efficiencies in processes, capitalising on growth opportunities, innovating, enhancing the rate of new customers engagement and conversion.
• Excellent attention to detail and tactical execution, creative flair and conceptual skills, coupled with the ability to collaborate with stakeholders.
• Strong website analytics and reporting skills, that drive insights and recommendations to inform best practice content production.
• Driven and proactive, with great communication skills and the ability to see the bigger picture.
• Ability to work autonomously, act quickly, troubleshoot and solve problems.
Our culture
It's all in a day's work when you're part of the Officeworks community – where you're not defined by who you are, but what you can do. We celebrate our teams' uniqueness by offering the below to the Officeworks family:
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.
Officeworks is a 'Circle Back Initiative' employer – we commit to respond to every applicant.