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    Administration / Customer Service Officer - Brisbane, Australia - Smith & Co Recruitment

    Smith & Co Recruitment
    Smith & Co Recruitment Brisbane, Australia

    Found in: Talent AU C2 - 4 days ago

    Default job background
    Casual/Holiday
    Description
    • Temp to Perm Opportunity
    • Monday to Friday 8am to 4pm
    • $34 per hour on offer

    Smith & Co Recruitment is currently seeking an Administration / Customer Service Officer for our client located in Brendale who is an established leader within the Timber manufacturing and distribution industry.

    The position is casual full-time offering $34 per hour, the hours of Monday to Friday 8am to 4pm, and view to permanency for the right candidate.

    Key Responsibilities:

    This position primarily involves the processing of customer orders, communicating clearly to customers, providing updates on the availability of product and delivery dates and ensuring accurate invoicing, as well as:

    • Liaising with customers via phone and email
    • Responding to and handling customer enquiries and complaints
    • Providing timely delivery updates to customers
    • Maintaining records of customer interactions and transactions
    • Using of SAP to process incoming customer orders
    • Checking inventory levels to verify that the ordered products are available and managing of any back orders
    • Liaising with internal departments including production and dispatch as required
    • General Administration and Data Entry duties as required

    Requirements:

    • A minimum of two years experience in Administration
    • Previous Customer Service experience will be desirable but is not essential
    • Previous experience with SAP will be advantageous
    • High level of communication skills and attention to detail
    • Excellent time management skills
    • Intermediate computer skills
    • Ability to work autonomously and in a team environment
    • Ability to be proactive and self motivated
    • Ability to work in a fast pace environment
    • Flexibility to adapt to change in priority of tasks
    • Current Drivers Licence
    • Current Forklift Licence will be desirable but is not essential
    • Two work related contactable references

    If this position sounds like you please apply with a copy of your updated resume. Please note only those applicants shortlisted will be contact.

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