- Lead the shift to ensure team members are providing a high level of guest experience
- Assist with Training & Development and Recruitment activities
- Responding to any escalated matters to achieve a positive outcome
- Support the teams professional development to maintain high standards of service
- Extensive experience in Gaming or Guest Service environment
- Previous leadership or management experience
- Passion to grow your career at The Star
- In depth knowledge of a 24/7 entertainment/hospitality industry
- Experience building positive working relationships between departments and within the team
- Ability to work a 24/7 rotating roster or permanent overnight shift (10:00pm to 6:30am)
-
Supervisor-guest Service
1 week ago
Marriott International, Inc Sydney, Australia**No do Cargo** · **Categoria de emprego** Rooms & Guest Services Operations · **Local** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VER NO MAPA · **Horário** Part-Time · **Localização remota?** N · **Remanejamento?** N · **Tipo de c ...
-
Services Supervisor
1 day ago
Scentre Group Sydney, Australia**Our Story** · Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world's leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the cha ...
-
Reservations Services Supervisor
1 week ago
The Star Entertainment Group Sydney, AustraliaThe Star Entertainment Group's (TSEG) vision is to be Australia's leading integrated resort company. Attracting 18 million guests each year, our properties across Sydney, Brisbane and the Gold Coast are first class entertainment destinations that offer visitors a diverse selectio ...
-
Reservations Services Supervisor
1 week ago
Total Resource Solutions Sydney, Australia**Reservations Services Supervisor - Hospitality** · Our hospitality, central Sydney based client are looking for a Reservations Services Supervisor to join them to work various sift patterns for a 7 day a week, 9am-10pm contact center operation, to supervise teams of 10. · - Sup ...
-
Member Services Supervisor
1 week ago
NSW Government -Homes Property & Development Sydney, Australia**_Do you want your work to make a difference for NSW?_** · - Together, we create thriving environments, communities and economies._ · - **Member Services Supervisor role up until December 31**st** 2023 (with potential to extend)**: · - **Located at Sydney Olympic Park**: · - **F ...
-
Property Services Supervisor
3 days ago
Tidal Recruitment Partners Sydney, AustraliaWork 06:30am - 2:30pm Monday - Friday · - Potential Opportunity for Career Progression · - Health and Wellbeing activities, use of fitness centre, weekly yoga classes and · A brilliant opportunity for an enthusiastic property services supervisor to join a leading school in the Lo ...
-
Shared Services Supervisor
6 days ago
Mirvac Sydney, AustraliaMirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed propert ...
-
Presentation Services Supervisor
5 days ago
ICC Sydney Sydney, AustraliaAustralia's premier convention, exhibition and entertainment precinct, ICC Sydney is a world class brand, managed by a close knit family of extraordinary people. · More than a venue, we are a community of passionate professionals that place our people first. · **About the role** ...
-
Housekeeping Services Supervisor
1 day ago
The Star Entertainment Group Sydney, Australia**The Darling Hotel: Where Luxury Meets Forbes Five-Star Excellence** · Step into the epitome of luxury at The Darling Hotel, Sydney's first and only luxury hotel with the coveted Forbes five-star rating. As a Housekeeping Services Supervisor, you'll play a vital role in deliveri ...
-
Guest Services Supervisor
6 days ago
The Star Entertainment Group Sydney, AustraliaAbout Us · The Star Entertainment Group's vision is to be Australia's leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group's properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer vi ...
-
Service Supervisor Nsw
1 day ago
Diverseco Sydney, Australia**Diverseco is seeking a highly organised and professional Service Supervisor to lead and supervise our team of Service Technicians.** · Diverseco is seeking an energetic Service Supervisor to support our team of technicians in achieving optimum customer and client service throug ...
-
Guest Service Supervisor
3 days ago
Shangri-La Sydney The Rocks, Australia**About the Role** · As a Supervisor you will report to the Guest Services Manager and is an integral part of the Front Office Team whose main objective is to ensure our guests are well looked after. · As the first and last impression of the Hotel, this high profile department ca ...
-
Supervisor Service Integration
5 days ago
NSW Government -NSW Rural Fire Service Sydney, Australia**SUPERVISOR SERVICE INTEGRATION** · **This opportunity offers**: · - Ongoing employment · - Full time role & 35 hour working week · - Attractive annual salary $117,780 - $129,789 p.a. plus 10.5% superannuation · - Location: Sydney Olympic Park (flexible working arrangements cons ...
-
Tenant Services Supervisor
6 days ago
JLL Sydney, AustraliaJLL supports the Whole You, personally and professionally. · Shaping the future of real estate for a better world · At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and alway ...
-
Property Services Supervisor
1 day ago
JLL Sydney, AustraliaJLL supports the Whole You, personally and professionally. · What this job involves. · This is a fantastic opportunity for a Property Services Supervisor to work on site at a premium asset in the heart of the CBD, also overseeing the daily operations of 5 surrounding buildings to ...
-
Guest Services Supervisor
6 days ago
The Star Entertainment Group Sydney, AustraliaThere has never been a better time to join The Star Sydney team within our Transport Department · An exciting opportunity has arisen to join our Transport Team as a **Guest Services Supervisor** In this role you will lead carpark related shift operations while ensuring outstandin ...
-
Service Administration Supervisor
1 day ago
Penske Sydney, Australia**Your new opportunity**: · As a **Service Administration Supervisor** you'll play a central role in ensuring the seamless back-end administration for all customers internal and external. You'll guide and supervise our team to collaborate with various teams and departments to del ...
-
Housekeeping Services Supervisor
1 week ago
The Star Entertainment Group Sydney, AustraliaThere has never been a better time to join The Star Sydney team within our Hotel Department · The Star Grand Hotel have an opportunity for a passionate and dedicated **Housekeeping Services Supervisor **to join our team. In this role you will ensure the highest standards of clean ...
-
Customer Service Supervisor
1 week ago
Visy Sydney, Australia**Job no**: 509604 · **Work type**: Full Time · **Location**: Sydney - West · At Visy, we love solving problems. And that's something we do better working together. We're looking for people who see what's ahead and run towards it. Visy people are helping us to achieve our vision ...
-
Service Technician Supervisor
6 days ago
Hilton Sydney, AustraliaJOB PURPOSE STATEMENT · This varied and busy role will involve routine and reactive repair as well as general maintenance of the building and its assets. As the Service Technician Supervisor you will support the Assistant Chief Engineer and Chief Engineer in ensuring the smooth o ...
Premium Services Supervisors - Pyrmont, Australia - Echo Entertainment Group
Description
There has never been a better time to join The Star Gold Coast team within our Gaming Department
As a Premium Services Supervisor , you will assist the Premium Services leadership team in coordinating our daily operations. With excellent communication skills and meticulous grooming, you will be a confident individual with a clear understanding of what it means to deliver a truly unique guest experience.
A few of your responsibilities :
What are we looking for ?
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us
The Star Gold Coast offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more It is a destination that offers relaxation and fun at the same time
Our Culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.