- Establish appropriate governance to ensure service design and integration outcomes are met.
- Contribute to developing the vision for the service management framework and roadmap for maturing organisational capabilities, aligned to the
- future needs of the organisation.
- Effectively manage resources to meet project demand, scaling up and down the level of resources, using a mix of internal, contract and professional services support.
- Develop the framework, standards and practices for the design and integration of service management solutions into the operational environment and service management framework.
- Engage with senior program leaders to ensure service management design and integration effort is planned and costed within approved project budgets, and work packages are defined.
- Drive the adoption of service management practices across the enterprise, standardising ways of working, unifying processes to deliver consistent service outcomes for customers and reducing operational risk for technology service delivery
- Strong interpersonal and communication skills with the ability to develop effective relationships and influence key stakeholders at all levels in the organisation.
- Proven leadership and people management skills, with experience building effective high-performance cultures.
- Demonstrated experience in operating service management teams responsible for service management design an integration
- Demonstrated analytical and problem-solving skills that ensure that underlying problems are identified, and robust action plans are enacted.
- A strong customer service ethos, putting the customer at the centre of services and solutions.
- Thorough knowledge and ability to analyse organisational needs and develop solutions that meet strategic and operational requirements. Skills
- Tertiary qualifications in a relevant field and/or equivalent experience leading a customer focused IT Service Management function within a large/complex organisation
- Experience working in complex technology change or transformation programmes with knowledge of project methodologies and practices.
Comprehensive working knowledge of IT service principles and frameworks. - Experiencing driving continual process or service improvement initiatives, including developing and promoting a culture of continuous improvement
-
Service Manager
Found in: JobGet AU C2 - 4 days ago
Austcorp Executive Recruitment PTY Ltd Perth, AustraliaAustcorp Executive are partnering with a Perth owned manufacturing company that specialises in the design and manufacture of lifting machinery. This company operates within national and international markets covering a diverse and exciting project range. · Due to their ongoing su ...
-
Service Manager
Found in: Talent AU C2 - 6 days ago
Austcorp Perth, Australia Full timeAustcorp Executive are partnering with a Perth owned manufacturing company that specialises in the design and manufacture of lifting machinery. This company operates within national and international markets covering a diverse and exciting project range. · Due to their ongoing su ...
-
Guest Service Manager
Found in: JobGet AU C2 - 2 days ago
Marriott International, Inc. Perth, AustraliaAdditional Information Full Time · Job Number · Job Category Rooms & Guest Services Operations · Location The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · Gue ...
-
Project Services Manager
Found in: JobGet AU C2 - 4 days ago
Lycopodium Limited Perth, AustraliaWith offices in Australia, Africa, Canada, Peru and the Philippines, Lycopodium proudly delivers high quality professional engineering and project delivery services globally, across the resources, infrastructure and industrial processes sectors. By joining our global team and lea ...
-
Manager Corporate Services
Found in: Talent AU C2 - 1 day ago
Department of Education, Western Australia West Perth, Australia Full time (permanent)· Advertised Vacancy Number: IPS/SS892392 · This is a permanent full-time position commencing Term 3, 2024 · The successful applicant should maintain continuity with the school's processes and systems and ideally develop strong and collaborative relationships with staff and co ...
-
Guest Service Manager
Found in: Talent AU C2 - 2 days ago
Marriott West Perth, AustraliaAdditional Information Full Time · Job Number · Job Category Rooms & Guest Services Operations · Location The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · Gue ...
-
Service Delivery Manager
Found in: Talent AU C2 - 3 days ago
Datacom Perth, Australia Full timeOur Why · Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. · About the Role · As Service Delivery Manager you'll be responsible for ensuring ...
-
Customer Service Manager
Found in: Talent AU C2 - 5 days ago
Woolworths Group Limited Perth, Australia Full timeCustomer Service Manager · As a thought leader in service excellence, you will advocate for customer experience. Your quick thinking, ability to pivot, responsiveness and solutions-focused approach will see you thrive as a Customer Service Manager at Woolworths - where our cust ...
-
Fresh Service Manager
Found in: Talent AU C2 - 5 days ago
Woolworths Group Limited Perth, Australia Full timeFresh Service Manager · From meats and cheeses to antipasto and everything in between, with a focus on behind the glass, 'in the deli', we're on the lookout for an inspirational leader who is passionate about fresh quality foods to join our team as Fresh Service Manager. · Wool ...
-
Local Service Manager
Found in: Talent AU C2 - 6 days ago
Rentokil Initial Perth, Australia Full timeInitial Hygiene has an excellent opportunity for a Local Service Manager to join our team servicing the Perth Region on a permanent full-time basis. Initial Hygiene is a division of Rentokil Initial and has been offering hygiene solutions to businesses for over 40 years. · About ...
-
Service / Account Manager
Found in: Talent AU C2 - 5 days ago
Aston Advantage Western Australia Full time55168 | Electrical Service Manager | $150K + Super + Vehicle and bonus structure · Join a well established electrical contracting business who provide a wide range of commercial electrical contracting services to all levels of government and private industry. · They have a wide ...
-
Project Services Manager
Found in: Talent AU C2 - 5 days ago
Lycopodium Perth, Australia AnyEmploymentWith offices in Australia, Africa, Canada, Peru and the Philippines, Lycopodium proudly delivers high quality professional engineering and project delivery services globally, across the resources, infrastructure and industrial processes sectors. By joining our global team and lea ...
-
Manager Corporate Services
Found in: Talent AU C2 - 2 days ago
Department of Education, Western Australia West Perth, Australia Full time (permanent)· Advertised Vacancy Number: IPS/SS852623 · This is a permanent full-time position commencing Term 3, 2024 · Embleton Primary School (PS) is seeking a dedicated, organised and highly motivated Manager Corporate Services. As the Manager Corporate Services, you would work closel ...
-
Project Services Manager
Found in: Talent AU C2 - 4 days ago
Lycopodium Limited Perth, AustraliaWith offices in Australia, Africa, Canada, Peru and the Philippines, Lycopodium proudly delivers high quality professional engineering and project delivery services globally, across the resources, infrastructure and industrial processes sectors. By joining our global team and lea ...
-
Manager Assets Services
Found in: Talent AU C2 - 2 days ago
Department of Energy, Mines, Industry Regulation and Safety East Perth, AustraliaManager Assets Services · Would you like to be part of a team that influences where you work, how you work, and how you get around · Would you like to work in a genuinely exciting, flexible and friendly work environment, which offers its people a range of benefits, including flex ...
-
Fresh Service Manager
Found in: Talent AU C2 - 5 days ago
Woolworths Perth, Australia Full timeFresh Service Manager · From meats and cheeses to antipasto and everything in between, with a focus on behind the glass, 'in the deli', we're on the lookout for an inspirational leader who is passionate about fresh quality foods to join our team as Fresh Service Manager. · Woolwo ...
-
Student Services Manager
Found in: Talent AU C2 - 4 days ago
EF Education First Perth, Australia Full timeAre you looking to develop your customer service skills whilst gaining experience with an international company? EF International Language Campuses in Perth is looking for an energetic and organized individual to join our team as a Student Services Coordinator. Role & Responsibil ...
-
Guest Service Manager
Found in: beBee S2 AU - 2 days ago
Marriott Perth, Australia Paid WorkAdditional Information Full Time · Job Number · Job Category Rooms & Guest Services Operations · Location The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · Guest Services ...
-
Client Service Manager
Found in: beBee S2 AU - 2 days ago
Idex Perth, AustraliaThis unique position within the Scottish insurance market will see you combine the best of both worlds across both broking and underwriting. · As a Client Service Manager, you'll underwrite specialist insurance business via an established scheme whilst playing a hands-on role man ...
-
ICT Service Level Manager
Found in: JobGet AU C2 - 2 days ago
TAFE WA North Metropolitan Western AustraliaManagement (Information & Communication Technology) · Government - State (Government & Defence) · Full time · $110,309 - $121,569 pa |11% Super | up to 6wks lve · Permanent full-time appointment from our Northbridge Campus, however as we are a multi-campus institution you may ...
Air Services Careers – Manager Service Management - Perth, Australia - Airservices
Description
Job Description:
Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue fire fighting services at Australia's busiest airports.
Our people are our greatest asset with a dynamic and diverse team operating from locations across the country – from bustling cities to regional and remote locations, including an island. This team keep Australia's aviation industry safe every day of the year, both in the air and on the ground
[ads1]Job Responsibilities:
Job Requirements:
Qualification & Experience:
Job Details:
Company: Airservices
Vacancy Type: Full Time
Job Location: Perth, WA, AU
Application Deadline: N/A
[ads2]Apply Here
careers-