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    IT Manager - Perth, Australia - Hope Community Services

    Hope Community Services
    Hope Community Services Perth, Australia

    4 days ago

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    Full time
    Description
    • Full time, 76 hours per fortnight located in Perth.
    • Competitive Salary $128,000-$133,000 p/a
    • Salary sacrifice benefits

    HOPE has been a community service in Western Australia for over a century, providing much needed support to people affected by alcohol and other drugs, mental ill-health, youth justice issues and socioeconomic disadvantage.

    We have an exciting opportunity for a IT Manager to join the Corporate team The position is full time, working Monday to Friday.

    The key purpose of this position is to:

    • Deliver quality operational leadership, management and support for information and communications technology (ICT), practices and function across Hope.
    • Provide high-level advice to the Chief Financial Officer, CEO and Executive in relation to ICT resource planning, management and reporting.
    • Ensure Client and Stakeholder Management requirements are achieved.
    • Ensure that stakeholders are educated with respect to ICT processes and frameworks, Enterprise Information and, Architectural compliance requirements.
    • Implement, ICT strategies that ensure Hope will meet or exceed the needs of its stakeholders and, operational and growth targets.
    • Manage ICT projects that align with the operational and strategic plans of Hope.

    Requirements of the Role:

    • Collaborates with senior leadership to support the development of ICT strategies and roadmaps aligned with organisational goals and objectives.
    • Ensures effective cyber security measures protect the HOPE operation people and its assets.
    • Conducting regular system audits.
    • Running and sharing regular operation system reports with senior staff.
    • Overseeing and determining timeframes for major IT projects including system governance, updates, upgrades, migrations, and outages.
    • Developing, managing, and reporting on IT budget.
    • Providing leadership and direction for IT Team (if required).
    • Running regular checks on network and data security.
    • Self-educate / stay current with relevant technology and direction.
    • Working with People and Culture to develop specific IT training programs and workshops for staff.
    • Manage all aspects of the contract, operation and performance of external service providers.

    About you:

    • Bachelors' degree or hold a tertiary qualification in an information technology/management or related discipline or equivalent extensive experience.
    • Three-years experience in an ICT operational management role.
    • Proficient in Microsoft Office Suite of tools and online collaboration tools.

    Desirable Criteria:

    • Postgraduate qualifications (e.g. Master's degree or MBA).
    • Experience in Human Services sector.
    • Project management and change leadership.

    Appointments will be subject to Australian residency/visa, satisfactory National Police check (within 3 months), Working With Children card, Current C or A class driver's license, First Aid Certificate, and suitable work referees.

    Our Culture

    Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope's ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on 'growing our own'.

    Find out more about Hope on our website.

    If you need support to submit your application, please email

    Your benefits

    Knowing you are making a real difference in your community and being in a team that celebrates your successes and supports you during challenges.

    Not-for-profit salary packaging, reducing your tax (details via AccessPay).

    Discounts with a major health insurance provider.

    We offer employees and their family members access to a confidential, and professional counselling service.

    What to expect next

    If your application is shortlisted, you will receive a phone call to discuss your skill further and may be invited to attend an interview either online or in person at our local office/Hub.

    Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

    HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.

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