Jobs
>
Sydney

    Administration Officer – ADS Contact Centre - Sydney, Australia - St Vincent's Health Australia

    St Vincent's Health Australia
    St Vincent's Health Australia Sydney, Australia

    6 days ago

    St Vincent's Health Australia background
    Description

    Administration Officer – ADS Contact Centre page is loaded

    Administration Officer – ADS Contact Centre

    Apply locations NSW - Sydney, CBD, Inner West and Eastern Suburbs time type Part time posted on Posted Yesterday job requisition id JR136112

    Job Description:

    Position Title: Administration Officer – ADS Support Line

    Employment Type: Max Term Part Time (until June
    Hours per week: 12
    Position Grade: Administration Officer Level 3 Year 1/2

    Salary: $ 66, ,085.50 AUD (pro rata) base salary per annum
    Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations' Health Employees Agreement 2019
    Department Name: Homeless Health Service, Darlinghurst Campus

    About us:
    St Vincent's Hospital Sydney is a leading not-for-profit organisation providing health services to our community. Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate.

    Benefits of working at St Vincent's include:

    • Generous salary packaging and Fitness Passport for eligible staff

    • Opportunity to access a large range of clinical and non-clinical education programs

    • Supported post graduate opportunities within applicable fields

    • Career development opportunities across the St Vincent's Health Australia Network

    • Employee Assistance Program

    • Work/Life balance

    About the role:
    We have an exciting opportunity to work in a dynamic team leading our approach to the provision of quality care to clients of the Alcohol & Drug Service. The Administration Officer in ADS Support Line will provide timely and accurate administrative/transactional services for members of the health care team on designated ward(s)/unit(s) under the direction of a local manager and Administration Manager. The Admin Officer will work under broad supervision but will be required to work independently and use their own initiative in the application of established work practices and procedures. Decisions affecting the overall functioning and management of the service remain the responsibility of the Manager.

    Our Culture:
    St Vincent's is committed to employing a workforce that reflects the community we care for. We strongly encourage applications from people that are Aboriginal and Torres Strait Islander, culturally diverse, sexuality or gender diverse and/or living with disability.

    Employment with St Vincent's is subject to you having current immunity status that complies with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases - NSW Health Policy Directive (PD2022_030). Appointment and ongoing employment will be subject to continued compliance with this policy directive.

    About you:
    We are seeking a skilled and energetic Clinical Support Officer who possess a passion for person centred care. We welcome applications from people who have administration experience and the ability to multitask.

    Application Instructions:
    To have you application considered you are required to upload a current CV/Resume as well as a separate cover letter/document addressing the 'Selection Criteria' as below. Internal applicants i.e. current employees of St Vincent's Hospital or an entity of SVHA are required to apply via their Workday account.

    Please also find attached instructions on how to upload and address selection criteria.

    Selection Criteria:
    1. Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent's Health Australia.

    2. Demonstrated front line customer service skills conducive with the values of St Vincent's Health Network

    3. Demonstrated computer literacy in word processing, spreadsheets, database software, email and an electronic clinical information system including HR administration, payroll, PR and office management.

    4. Demonstrated effective communication and interpersonal skills (both verbal and by phone).

    5. Demonstrated effective time management and problem-solving skills.

    6. Experience in working in a health care setting, including knowledge of client administration systems and the ability to be compassionate and demonstrated sensitive approach if/when dealing with vulnerable clients and carers, including a commitment to maintain confidentiality at all times.

    7. Demonstrated commitment to own personal and professional development

    If you have any difficulties accessing the Position Description for this role, please contact the Talent Team at who will gladly forward you a copy.

    Applications close on 15 May 2024

    Position Description and Critical Job Demands Checklist:

    Review the following documents:

    Position Description

    Job Demands Checklist and Health Declaration

    How to Address and Upload Selection Criteria

    Contact Details:

    ICHP Admin Manager, Regan Gates & Lisa Gindein, ,

    Alternate Contact:Closing Date:

    15 May :59pm

    Reconciliation Action Plan:

    At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

    For further information, visit https or get in contact at

    View Reconciliation Action Plan

    Code of Conduct:

    View Code of Conduct

    Similar Jobs (4)Administration Officer

    locations NSW - Sydney, CBD, Inner West and Eastern Suburbs time type Part time posted on Posted 8 Days Ago

    Administration Officer (Level 3)

    locations NSW - Sydney, CBD, Inner West and Eastern Suburbs time type Part time posted on Posted 9 Days Ago

    Clinical Support Officer

    locations NSW - Sydney, CBD, Inner West and Eastern Suburbs time type Part time posted on Posted Yesterday

    Job Alerts for future opportunities

    Set up Job Alerts to see future opportunities that interest you. New users can click Create Account from the Sign-in screen.

    Become a healthcare superheroAbout Us

    St Vincent's Health Network Sydney (SVHNS) comprises St Vincent's Hospital Sydney, Sacred Heart Health Service, St Joseph's Hospital, Auburn, and St Vincent's Correctional Health Service, Parklea.

    Part of the NSW-based arm of St Vincent's Health Australia, SVHNS provides significant training and research activities housing several specialty units that are internationally recognised as centres of excellence. These include heart and lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health and drug and alcohol services.

    We strive to not only meet the health needs of vulnerable populations, but to enable them to flourish as an acknowledgement of human dignity and as a commitment to justice.

    #J-18808-Ljbffr
  • Samsung Electronics

    Contact Centre Manager

    1 week ago

    Samsung Electronics Sydney, Australia

    Position Summary · Turn your dreams into reality, create the unthinkable and #ReImagineYourFuture. Samsung is one of the most successful and fastest growing technology companies in the world. We approach everything we do with the spirit of a 'joyful pioneer'- daring to defy barri ...

  • NSW Government -Elections

    Contact Centre Lead

    1 week ago

    NSW Government -Elections Sydney, Australia

    **_Full-time permanent opportunity to lead, coach and support a contact centre team in a dynamic environment _**: · - **_Continue to build your leadership qualities and skills within a collaborative supportive team_** · **About the Role** · The Contact Centre Lead coordinates and ...

  • Legal Aid NSW

    Contact Centre Manager

    4 days ago

    Legal Aid NSW Sydney, Australia

    **About us** · Legal Aid NSW helps people with their legal problems. We can help people with most areas of criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at ...

  • Mayday Recruitment

    Contact Centre Manager

    4 days ago

    Mayday Recruitment Sydney, Australia

    Sydney CBD Location - close to public transport · - Be part of the company experiencing rapid growth and success · - $80, ,000 + super + uncapped commission + incentives · MAYDAY is excited to join forces with an award-winning telecommunications business to find their next Contac ...

  • Charterhouse

    Contact Centre Operator

    1 week ago

    Charterhouse Sydney, Australia

    **Contact Centre Operator** · - **Pay rate: $32.16 per hour + super**: · - **Start date: 27/01/2023**: · - **End date: 30/06/2023**: · - **Location: Paramatta**: · - **Police check required** · This is a great opportunity to work with this large Government department located onsi ...

  • Hudson Australia

    Contact Centre Operator

    4 days ago

    Hudson Australia Sydney, Australia

    Hudson has partnered with a large government agency and is seeking customer service professionals to join their contact centre. · In the role you will provide high quality generalist service to customers' enquiries in a courteous, accurate and efficient manner and complete the ad ...

  • AMP Limited

    Contact Centre Consultant

    1 week ago

    AMP Limited Sydney, Australia

    Be part of a high performing team · - Location: Sydney and Melbourne · - Initial 6 Month contract · **The opportunity** · The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibi ...

  • Ampersand

    Contact Centre Operators

    2 days ago

    Ampersand Sydney, Australia

    Role Title: Customer Contact Team Operator · Positions: 2 · Duration: 6 months · Hours: 7 per day/35 per week 9am - 5pm · Work from home: Hybrid - During the onboarding (first 2-3 weeks)contractor will be required to work from the office 5 days per week. · Role description: · Thi ...

  • King Furniture

    Contact Centre Manager

    21 hours ago

    King Furniture Sydney, Australia

    Type of position: · - Contingent- Department: · - Customer Service- Location: · - Sydney- Date Posted: · - 18 May 2023In anticipation of our upcoming CX restructure, we are backfilling the vacant Optimisation Manager role with a Customer Support Manager role to prioritise custome ...

  • HOBAN Recruitment

    Contact Centre Operator

    2 days ago

    HOBAN Recruitment Sydney, Australia

    Provide support services for people injured and making claims under relevant Scheme and legislations, including providing information and advice, recording and resolving issues/complaints in line with legislative requirements. · **What's in it for you** · - Weekly Pay + Super. · ...

  • Bupa

    Contact Centre Consultant

    2 days ago

    Bupa Sydney, Australia

    **Posted** 23/01/2024 · **Job Number** 21533 · **Work type** Permanent · **Posting End Date** 06/02/2024 · **Your Opportunity** · We are a world leading Health & Care organisation with over 22,000 people in Australia and New Zealand, and our purpose is to help people live longer, ...

  • Beaumont People

    Contact Centre Officer

    1 week ago

    Beaumont People Sydney, Australia

    Close to Public Transport · - Variety of Shifts Available With Shift Penalties Available · - Career Growth Opportunities · Beaumont People are recruiting Client Service Officers on behalf of a specialist veterinary care unit based in North Ryde are looking for an experienced Clie ...

  • Belgravia Health & Leisure Group Pty Ltd

    Contact Centre Consultants

    20 minutes ago

    Belgravia Health & Leisure Group Pty Ltd Zetland, Australia

    **NSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017** · - A close-knit supportive team · - No cold calls - all warm leads and inbound calls · - Multiple Casual positions available · Gunyama Park Aquatic and Recreation Centre is the newly built multi purpose in the he ...

  • Belgravia Health & Leisure Group Pty Ltd

    Contact Centre Supervisor

    1 week ago

    Belgravia Health & Leisure Group Pty Ltd Zetland, Australia

    **NSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017** · In managing the centres under The City of Sydney Contract, Belgravia Leisure employs around 500 diverse individuals in roles such as lifeguards, learn to swim instructors, fitness coaches, centre management, and ...

  • Charterhouse Partnership

    Contact Centre Specialist

    1 week ago

    Charterhouse Partnership North Sydney, Australia

    Contact Centre Specialist | $65,000k package | Hybrid · - Retail or hospitality background is highly regarded · - No experience necessary - Training provided · - Monday - Friday · My client is an insurance leader on the search to recruit 10 new positions in the new year · If you ...

  • Belgravia Health & Leisure Group Pty Ltd

    Contact Centre Consultants

    4 days ago

    Belgravia Health & Leisure Group Pty Ltd Zetland, Australia

    **NSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017** · - A close-knit supportive team · - No cold calls - all warm leads and inbound calls · - Multiple positions available - Part time & Casual · Gunyama Park Aquatic and Recreation Centre is the newly built multi pur ...

  • The Travel Corporation AU

    Contact Centre Consultant

    2 days ago

    The Travel Corporation AU Bondi Junction, Australia

    The Travel Corporation is a leading travel company compromising of well-known travel brands such as Contiki, AAT Kings, Trafalgar, Adventure World, Uniworld and Insight Vacations. It is comprised of 40 sales offices and 10,000 team members globally, whilst serving over 2 million ...

  • Silver Search

    Contact Centre Patient Liaison

    4 days ago

    Silver Search Sydney, Australia

    **Work from Home Opportunity**: · - **Permanent Position**: · - **Healthcare Industry**: · - **Rotating roster between 7am and 7pm** · Are you looking for a rewarding career in the healthcare industry? Do you enjoy working from home? An exciting opportunity for a Contact Centre P ...

  • Mable

    Customer Contact Centre Manager

    1 week ago

    Mable Sydney, Australia

    **We're powered by purpose** · Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we've been helping our community live their kind of independence, and today we're one of Australia's largest ...

  • Virgin Australia

    Manager, Member Contact Centre

    1 week ago

    Virgin Australia Sydney, Australia

    **WORK TYPE**: · Full Time · **LOCATION**: · Sydney · **JOB TYPE**: · Velocity Frequent Flyer, Customer Experience & Product · **APPLICATIONS CLOSE**: · **Manager, Member Contact Centre**: · Hello. We're Velocity Frequent Flyer, loyalty program of Virgin Australia. And we're back ...