Contact Centre Specialist - North Sydney, Australia - Charterhouse Partnership

Charterhouse Partnership
Charterhouse Partnership
Verified Company
North Sydney, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description
Contact Centre Specialist | $65,000k package | Hybrid

  • Retail or hospitality background is highly regarded


  • No experience necessary

  • Training provided


  • Monday

  • Friday
My client is an insurance leader on the search to recruit 10 new positions in the new year

If you have been working in a customer service role and struggling to get your foot in the door in an office environment, this could be the opportunity for you


Responsibilities:


  • Assist customers with product information queries
  • Provide pricing and catalogue information
  • Take ownership of customer enquiries and follow up
  • Manage and resolve escalated or complicated customer enquiries
  • Accurately enter customer information into internal databases
  • Act as a representative for the business, ensuring empathy and confidentiality when speaking with customers

A bit about you

  • Strong focus on customer experience
  • Exceptional customer service skills both written and over the phone
  • Enthusiasm and passion for providing top class customer service
  • Display eagerness and willingness to learn
  • Must be permanent resident | Fully vaccinated
Follow links to apply


Salary:
$64, $65,000.00 per year


Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • North Sydney,

NSW:
Reliably commute or planning to relocate before starting work (required)


Work Authorisation:

  • Australia (required)
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