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    Plan Manager Sydney - AUSCARE Support

    AUSCARE Support
    AUSCARE Support Sydney, Australia

    5 days ago

    Default job background
    Description

    Auscare Support offers Support Coordination, Psychosocial Recovery Coaching, Plan Management, Plan Maximiser and Support Staff services to NDIS participants across Australia

    From day one, the mission statement of Auscare Support has been to
    'empower great futures for our clients and their families.'

    Each day, our team of Plan Managers take a proactive, responsive, and outcome-focused approach to meet the high standards we set for service delivery.

    About the Role

    Reporting directly to the Manager of Plan Management, you will be responsible for the daily processing of data both accurately and efficiently and maintaining a range of related plan management administrative functions.

    This role is a minimum of 30 hours per week over 5 days, Monday to Friday between 9am and 5pm.

    Remote or work from our office in Ballina or Bowral NSW.

    Responsibilities

    • Maintaining Plan Management system data entry (Service Agreements and Provider Service Agreements, invoicing and enquires)
    • Maintaining and monitoring data spreadsheets
    • Maintaining sound knowledge of the NDIS, the NDIS Price Guide and Plan Management Guidelines
    • Responding to phone and email enquiries in a professional, friendly, and timely manner
    • Proactive engagement with NDIS representatives, providers, clients and other stakeholders
    • Participate in continuous improvement practice
    • Submit Provider Payment enquiries
    • Invoice adjustments and corrections
    • Assist with Plan Management processes as well as other tasks and duties as required

    Skills & Experience

    • Previous experience in NDIS Plan Management
    • Bookkeeping / accounting knowledge and experience
    • Knowledge of the NDIS line items, budget categories and price caps
    • Strong data entry and administration skills
    • High level of IT literacy with experience in Office 365 applications
    • Excellent problem-solving skills
    • Excellent inter-personal and communication skills

    You will need

    • 100 points of identification
    • Relevant State's Working with Children Check
    • Valid NDIS Worker Screening Check
    • Full Australian working rights
    • Completion of NDIS Worker Orientation Module

    How to apply

    To apply for the role please submit an online application with a cover letter addressing the skills & experience required for this role, along with your most recent resume.

    • Application: will be reviewed within 14 days of submission.
    • Shortlist: candidates will be contacted via phone to arrange an interview.
    • Panel interview: Conducted via Teams with our Recruitment Manager and Manager of Plan Management.
    • Reference Checks: reference checks will be conducted with the two most recent managers.
    • Contract and Onboarding: If successful in all the above stages, we will commence our onboarding and training process.

    We appreciate you taking the time to apply for the role.


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