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    Systems & Data Analyst - Sydney, Australia - West Recruitment

    West Recruitment
    West Recruitment Sydney, Australia

    3 days ago

    Default job background
    Full time
    Description

    Ownership of all business systems and IT technical support
    Great culture in a growing business
    Work oin a variety of IT technical projects

    A medium sized business based in Western Sydney are looking for an IT Business Systems & Data Analyst to take ownership and manage their business systems and management platforms. This is a technical support role where you will be the go-to person for all internal technical requirements as well as future technical projects as and when the need arises.

    THE ROLE

    •Provide daily and ongoing IT technical support to the business

    •Troubleshooting daily IT issues and resolving larger IT projects on an ongoing basis

    •Data analytics, advanced reporting and using data to improve business processes

    •Working closely with the business to improve IT processes and identify opportunities for larger IT projects, eg ERP upgrades, sourcing web providers and improving overall data analytics capability

    •Being the go-to person for all IT and technical support related issues

    •To be an effective communicator and build relationships with end-users

    •To proactively scope new opportunities for future IT projects and leverage ongoing data capability

    THE PERSON

    •A background in IT and technical systems

    •Advanced Excel

    •A technical background with previous experience in technical support roles

    •A passion for tech and an ability to work with a variety of team members who will depend on you for technical support across multiple platforms

    •Clear communication skills

    •Previous experience with internal and external customer support and internal systems

    •Exposure and experience to all or some of the following: SharePoint; Outlook; MS Teams; Power BI; QlikView; Azure

    •Exposure to dealer management systems is very advantageous

    •A systematic and methodological approach to resolving IT issues in a timely and efficient manner

    •Strong communication skills

    •A desire to work as part of a close, smaller but growing team whereby you will provide ongoing daily technical support

    This role will suit someone looking to progress on their IT and Data journey who is looking for their next challenge to be influential in a medium-sized business.

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