Data Analyst - Sydney, Australia - NSW Government -Department of Customer Service

NSW Government -Department of Customer Service

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Data Analyst

Join our team as a data analyst and be a part of shaping the future of intelligence capabilities by utilising cutting-edge analytics and technologies.

Grade:
Clerk Grade 7/8 (Salary $101,947 - $112,849 per annum + Super) + Leave Loading + Accrued flex time

Duration:
Temporary 12 months with possible extension or become ongoing (and potential future opportunities becoming available)

Location:
Parramatta

Closing Date:

Friday 31, March :59AM)

Benefits
Fantastic Opportunity.
Genuinely flexible working arrangements (Hybrid working arrangements - home/office available)
State-of-the-art offices.
Wellbeing programs and resources available.
Excellent career development and learning development opportunities

About the role

DCS is transforming the way NSW Government agencies interact with customers and are passionate about putting the customer at the centre of everything we do and adopting state of the art technologies to make government work better.

In addition to the technical challenges and opportunities, this role also offers the chance to make a difference in an important area of regulatory compliance.

You will be able to see the results of your work firsthand, knowing that you are helping the department effectively manage risk and ensure compliance with regulations.

About the team - Advanced Analytics

The Advanced Analytics team manages some of Australia's largest data assets, providing valuable insights and support to our highly skilled intelligence analysts.

Our team is at the forefront of data analytics-led risk-based regulation, using cutting-edge techniques and technologies to extract meaningful information from vast amounts of data.

Key responsibilities

Develop and establish databases, data collection systems, and data analytics strategies that adhere to best practices and industry standards to optimise statistical efficiency and data quality
Design and implement data pipelines to collect, link, and process data from primary or secondary sources, enabling efficient interpretation and analysis for business problemsolving
Implement data filtering and cleaning techniques to locate and validate accurate data subsets, ensuring the quality and reliability of source data for analysis
Generate reports, visualisations, and actionable recommendations based on processed data, presenting them in a clear and comprehensible format for the target audience

Key challenges

Managing diverse data sources: Integrating, cleaning, and harmonising data from a variety of sources, formats, and systems to ensure consistent and reliable information for analysis and decisionmaking
Scaling data infrastructure: Designing and maintaining scalable data infrastructure to accommodate increasing volumes of data, ensuring optimal performance and efficiency while minimsing costs
Staying up to date with technology: Continuously learning and adapting to new data analytics tools, technologies, and best practices to ensure the most effective and innovative solutions are implemented in the role

To be successful you will have:

Strong technical skills: Proficiency in data analytics tools, programming languages such as Python and SQL
Problemsolving mindset: A keen ability to analyse complex problems, identify root causes, and develop innovative solutions that address data analytics challenges and improve overall processes
Excellent communication skills: The capacity to articulate technical concepts, findings, and recommendations to both technical and nontechnical stakeholders, fostering understanding and collaboration across teams

If you said yes to the above, we want to hear from you.

How to Apply

To start your journey towards your future, submit your CV for review (no more than 5 pages) and a cover letter (no more than 2 pages) demonstrating your capability for the role.

A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements.

About this role
Salary Grade XX, with the base salary for this role starting at $101947 base plus superannuation

Closing Date:

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture.

We support innovative programs in areas as broad as digital government, consumer protection and major public works.

We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here
We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.