Jobs

    Key Account Manager - Tullamarine, Australia - Veritas Recruitment

    Veritas Recruitment
    Veritas Recruitment Tullamarine, Australia

    1 week ago

    Default job background
    Full time
    Description

    ABOUT THE COMPANY
    Australian-owned and operated freight forwarder, wharf transport, and 3PL expert provide complete end-to-end logistics solutions for valued clients.

    ABOUT THE ROLE
    Working within the commercial team, the successful Key Account Manager will have previous experience in a similar role to that within international freight forwarding. Maintaining a portfolio of accounts, you will work closely with your clients and internal departments to ensure the smooth execution of freight movements. This is an operational KAM role.

    DUTIES

    • Maintain and service a portfolio of import and export (air/sea) accounts

    • Ensure all movements are DIFOT through strong reporting structures

    • Provide daily CW1 status reporting and troubleshoot potential issues

    • Work closely with internal stakeholders to ensure minimal delays

    • Build strong relationships with external stakeholders

    SKILLS AND EXPERIENCE

    • 3 years + of experience in a forwarding-based Customer Service role

    • Understand end to end import/export freight forwarder process

    • Professional appearance and approach to the workday

    • Demonstrated ability to explain current internal and external relationships

    • Strong computer literacy (CW1/Excel/Word/PowerPoint)

    COMPANY CULTURE
    This business is built on a robust outward professionalism mindset and solid internal structures. The Commercial team is energetic, has excellent cohesion, and enjoys their work. An experienced and upbeat personality will suit this commercial team.

    BENEFITS

    • Continued and ongoing training and development program

    • Career progression opportunities for motivated individuals

    • Modern, dynamic office set-up

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