- Provides technical leadership and acts as the authority over a range of products, designing and implementing technical training courses. Applies major technical solutions to resolve fault diagnosis and improve processes.
- Defines best technical practice for change management.
- Defines process solutions to reduce costs.
- Possess a solid understanding of release management and how it relates to change management.
- Produces root cause analysis relating to critical and complex problems to prevent future re-occurrence of similar issues, sharing knowledge and understanding with appropriate affected parties to resolve service issues.
- Identifies and defines methods for improving service levels. Acts as an escalation point for other change roles to improve service/SLAs.
- Provides technical leadership for the team, acting as a team player to improve the skills of colleagues.
- Identifies training needs in the team to support the team manager.
- Contributes to technical discussions with internal customers (e.g. Service Delivery Managers) on aspects of service delivery and analyses change processes to produces action plans with recommendations for service improvement.
- At least 5 years experience in a change management administration role in a corporate environment (experience with release management not essential but desirable)
- Preferably University graduate in associated discipline
- Technical Process Management tertiary qualifications
- ITIL Service Management Certification
- Superior analytical skills
- Able to communicate complex technical situations and activities in straightforward way to non-technical people.
- Ability to make decisions and carry out result to customer satisfaction
- Presentation reporting and management of customer change management meetings and Customer Advisory Board (CAB)
- Must be self-motivated, able to take ownership of the change management process and ensure it is maintained throughout the organization
- Must have high level negotiation skills when working with Operational groups and with the Client.
- Must be able to work with minimal supervision, meet deadlines and be accountable.
- Ensure quality and technical assurance across the change management process
- We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organisation to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs – flexible work, volunteering leave and more.
- We live our values of aspiration, trust and empathy, all day, every day.
-
Release Manager
Found in: Talent AU C2 - 2 days ago
Zone IT Solutions Sydney, Australia Full timeWe are currently seeking a skilled Release Manager. You will be responsible for managing and coordinating software releases, ensuring smooth and timely delivery of high-quality software products. · Requirements · Proven experience as a Release Manager or similar role in a softwar ...
-
Release Manager
Found in: Talent AU C2 - 5 days ago
Zone IT Solutions Sydney, Australia Full timeWe are currently seeking a skilled Release Manager to join our team. You will be responsible for managing and coordinating software releases, ensuring smooth and timely delivery of high-quality software products. · Requirements · Proven experience as a Release Manager or similar ...
-
Network Engineer
Found in: Indeed AU C2 - 2 hours ago
Infosys Sydney, AustraliaAbout Infosys · Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we ...
-
Software Engineering Manager
Found in: Jobtome AU C2 - 5 days ago
ClearCompany Sydney, AustraliaEngineering Manager PHP + Cloud Permanent Location Sydney CBD Hybrid 2 Days in office Salary circa $200 + superOur client is consistently releasing new products with extraordinary success, which has allowed them to continue to grow year on year.We're looking for an ambitious Soft ...
-
QA Manager
Found in: JobGet AU C2 - 3 days ago
Coadys Personnel Consultants Sydney, AustraliaNorth Shore & Northern Beaches, Sydney NSW · Quality Assurance & Control (Manufacturing, Transport & Logistics) · Our client is a successful and rapidly expanding manufacturing organisation specialising in the medical and healthcare sector. With a large team of around 70 staff, ...
-
Release Engineer
Found in: Talent AU C2 - 3 days ago
Westpac Group Sydney, Australia Full timeWhat do I need? · We are currently looking to recruit a suitably qualified and experienced Release Engineer to join the team. This position will provide functional leadership and assist the business in the day to day management of their business readiness activities. This person ...
-
Java Full stack Developer
Found in: Talent AU C2 - 16 hours ago
Pyramid Global Technologies New South Wales, Australia Full timeAbout the job Java Full stack Developer · Job Description: · Full Stack Developer/DevOps Engineer · Maintenance of AWS servers · Maintenance of all other servers · Responsible for security of servers · Release management execution · Front end development work · General back end ...
-
Sr Manager, Software Dev, Software Builder Experience
Found in: JobGet AU C2 - 1 day ago
Amazon Sydney, AustraliaSr Manager, Software Dev, Amazon Software Builder Experience (ASBX) · Job ID: | Amazon Support Services Pty Ltd - D05 · Are you ready to lead Amazon's software and infrastructure safety mission? Do you want to invent and operate the tools builders use daily to mitigate availabili ...
-
Marketing Content Specialist
Found in: JobGet AU C2 - 5 days ago
BizCover Pty Sydney, AustraliaYou haven't heard of us? · We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognized in Deloittes fast 50 companies as one of the fastest ...
-
it agile project manager
Found in: Talent AU C2 - 16 hours ago
Bnp Paribas Sydney, AustraliaPosition Purpose · The role of IT Agile Project Manager sits within the IT department for Australia and New Zealand, and the ITO function for the Corporate and Investment Banking (CIB) division. The IT Agile Project Manager has several core responsibilities: · Work with the Proje ...
-
Senior Full Stack Web Developer
Found in: Jobs Search AU C2 - 2 days ago
Paxus - Technology + Digital Talent Sydney, Australia Full timeOur Federal Government client is seeking an experience Senior Full Stack Web Developer to join their team. · This role is open for Canberra, Sydney and Melbourne candidates. · This is a contract role for 12 months with 2x12 months extensions. · 12 month contract with 2x12 month e ...
-
ServiceNow Architect
Found in: JobGet AU C2 - 13 hours ago
Zone IT Solutions Sydney, AustraliaWe are looking for ServiceNow Architect on a permanent/Contract role for Australia. This is a permanent role with a global IT service leader. · Expertise in implementing ITSM Suite (Incident, Change, Release, Problem), Service Catalog, Service Portal. · Expertise in customizing ...
-
Property Accountant
Found in: JobGet AU C2 - 5 days ago
Robert Walters Australia Sydney, AustraliaAn exciting opportunity has arisen for a Property Accountant to join a multinational property asset management firm. The successful candidate will be responsible for the accounts payable functions, ensuring all vendor invoices are supported with proper approval and relevant suppo ...
-
Senior Data Engineer
Found in: Talent AU C2 - 5 days ago
Ambition Sydney, Australia Full timeJoin an Australian headquartered NFP business as they look to expand their data services function to build out cloud data producs=ts on Azure. · Key Responsibilities · Design and develop Azure cloud data products (Data warehousing, data integrations, dashboards etc.) to enhance d ...
-
Kronos Consultant
Found in: JobGet AU C2 - 13 hours ago
Zone IT Solutions Sydney, AustraliaWe are looking for Kronos Consultant for Sydney for a large-scale project. This is a permanent role with a global IT service leader. · Skills Required · Kronos Certified Consultant with strong knowledge in Kronos configurations · Experience in Retail Stores solutions-Experience i ...
-
SAS Administrator
Found in: JobGet AU C2 - 13 hours ago
Zone IT Solutions Sydney, AustraliaSydney, New South Wales, Australia IT Full time SAS Administrator · We are looking for a SAS Administrator for a Contract role based in Sydney .You will be part of one of our Global IT Company. · Requirements · Responsible to contact SAS Technical Support for any vendor related ...
-
Senior Servicenow Developer
Found in: Jobs Search AU C2 - 2 days ago
Michael Page Australia Sydney, Australia Full timeAbout Our Client A leading Financial Services institution Job Description Managing several core Enterprise applications, including Service Now, as well as collaborating with the business to enable APRA's strategic deliverables. · The developer with be expected to attend regular m ...
-
Developer - ServiceNow ITOM
Found in: JobGet AU C2 - 1 hour ago
Westpac Group Sydney, AustraliaHow will I help? · This role is part of the Infrastructure and Service Management team and liaises with Software Engineers and Business Analysts. As a Developer within the IT Operations Management (ITOM) portfolio, you will be responsible for the development of enhancements large ...
-
SAP Operations Manager
Found in: JobGet AU C2 - 2 days ago
Woolworths Limited Sydney, AustraliaCareer Opportunities: SAP Operations Manager · Requisition ID 973188 - Posted - Group Enablement - NSW - Full-time - Information Technology · We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – 'to create bet ...
-
Senior Account Manager – PR
Found in: Talent AU C2 - 16 hours ago
The Creative Store Sydney, Australia Full timeSenior Account Manager – PR · 18 April 2024 · Do you have 2 + years of experience in PR and Account Management? · Do you enjoy working on brands within the food, fashion, and travel space? · Would you love to continue building your career in PR? · Our client is a PR agency that s ...
Change & Release Manager - Sydney, Australia - Fujitsu
Description
CHANGE AND RELEASE MANAGER
We are Fujitsu
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
About the role
We are looking for an experienced Change and Release Manager to initiate improvements and implementation of change processes whilst acting as a technical architect for problems to ensure customer satisfaction.
About you
Responsibilities and Accountabilities:
Requirements:
Why Fujitsu?
We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders.
If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes – so if this resonates with you, then please apply.
For Security cleared roles - PLEASE NOTE: Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a minimum Baseline Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI ACT).
