Service Management Advisor - Rhodes, Australia - Unisys

Unisys Rhodes, Australia

3 weeks ago

Full time

Description

What success looks like in this role:

To be successful in this role, you would be involved in:

Intermediate understanding on all areas we deliver reporting services.

Establishes process continual service improvement governance and actions improvement opportunities.

Create Update complex reports for clients.

Collaborates with other team members to ensure consistency of delivery, adherence to standard practices, and continuous improvement.

Conduct call with account teams for reporting requirements.

Conduct call with external clients to understand reporting needs.

Facilitates Unisys standard processes for ITIL core functions such as Major Incident Management, Change Management, Problem Management, etc.

Schedule existing reports.

Cross-train coach team members.

Operational analytics knowledge.

Support escalations to closure

#LI-KC1

You will be successful in this role if you have:

Bachelor's Degree and a minimum of 8 years of relevant experience.

Understanding of business-related operational drivers/KPIs.

Advanced business objects/Microsoft BI skills.

Advanced office skills.

Advanced data analytics skills.

Advanced reporting skills.

Advanced visualization and presentation skills.

Communication/stakeholder management skills.

Understanding of ITIL V3 processes and principles.

Outstanding interpersonal relationship building.

Excellent organizational management skills and attention to detail.

Great attention to detail.

Ability to "think outside the box" and resolve highly complex issues.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Service Management Advisor

3 weeks ago

Unisys Rhodes, Australia

**What success looks like in this role**: · To be successful in this role, you would be involved in: · - Intermediate understanding on all areas we deliver reporting services. · - Establishes process continual service improvement governance and actions improvement opportunities. ...
Advisor, Organisation Management

3 weeks ago

NSW Department of Communities and Justice Parramatta, Australia

Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 64900**Advisor, Organisation Management** · **Shared Services and Customer Experience** · **Location: Parramatta CBD (Flexible working arrangements and regional applicants are welcome to apply)** · **Emplo ...
Injury Management Advisor

4 weeks ago

QBE Parramatta, Australia

Primary Details · Time Type: Full time · Worker Type: Employee · To develop and promote injury management strategies that are focused on early injury recovery and durable return to work. · - 2x opportunities available · - 1x FT perm role · - 1x 12-month secondment starting early ...
Injury Management Advisor

2 weeks ago

Huon Aquaculture Parramatta, Australia

**Job no**: 492922 · **Work type**: Full Time · **Location**: Parramatta Creek · **Categories**: Management · **_Employing over 1,000 talented individuals across Australia, we are proud to be recognised as an employer of choice with a strong focus on quality, innovation and provi ...
Injury Management Advisor

4 weeks ago

Direct Health Solutions North Sydney, Australia

**We believe in hiring talent which aligns with our core values**: · **Innovation** · We continuously develop new and innovative ways of working. · We create sustainable value for our clients. · **Ingenuity** · We leverage domain specific expertise to solve complex · business pro ...
Injury Management Advisor

4 weeks ago

NSW Government -Department of Communities and Justice Sydney, Australia

**Injury Management Advisor** · **Location: Parramatta CBD (Flexible working arrangements and regional applicants are welcome to apply)** · **Employment type: Ongoing, full-time position (1 vacancy)** · **Salary: $106,025 to $117,363 plus employers' contribution to superannuation ...
Injury Management Advisor

3 weeks ago

HAYLO People Sydney, Australia

Full time Permanent Opportunity · - Expand your experience working directly with the employer · - Be rewarded with various pathways of development · Are you an experienced Injury Manager Advisor or Rehabilitation Consultant/Counsellor looking for a varied portfolio and new challe ...
Information Management Advisor

3 weeks ago

NSW Government -Department of Customer Service Sydney, Australia

**Information Management Advisor** · - Temporary opportunity until February 2023, with possibility of extension. · - Clerk Grade 7/8 the package includes a base salary range of $101,947- $112,849 plus employer's contribution to superannuation and annual leave loading · - We offer ...
Automotive Service Advisor/ Service Manager

4 weeks ago

MERIDIAN GARAGE Leichhardt, Australia

About Us: · At Meridian Motor Co, we take immense pride in offering an exquisite selection of pre-owned prestige vehicles, backed by exceptional customer service. Our service department (Meridian Garage) plays a pivotal role in upholding the high standards we set for our dealersh ...
Student Advisor Manager

2 weeks ago

ILSC Education Group Sydney, Australia

Student Advisor Manager, ILSC & Greystone College Sydney · **Overview of role** · ILSC Education Group is one of Australia's largest and fastest-growing language and vocational schools, known for the quality, rigour and variety of programs that are tailored to best meet internati ...
Injury Management Advisor

3 weeks ago

HAYLO People Sydney, Australia

WFH and Hybrid with min 2 days on site · - Development and progression available with a team based role · - Make a direct impact within an employer based opportunity · **HAYLO People **is a specialist recruitment agency supporting the Personal Injury and Insurance industry and ar ...
Contractor Management Advisor

2 weeks ago

Rio Tinto Sydney, Australia Freelance

**Contractor Management Advisor - West Angelas Operation** · - Be part of a group that is safety driven and values inclusion · - Permanent employment which includes a huge range of additional benefits · - Fly in fly out roster 8 days on, 6 days off · **About the role** · **Findin ...
Knowledge Management Advisor

2 weeks ago

Commonwealth Bank Sydney, Australia

An exciting opportunity has become available for a Knowledge Management Advisor to join the Knowledge Management and Continuous Improvement team under the Chief Operations Office (COO) - Strategy and Performance. The Chief Operations Office keeps the Bank running and powers our c ...
Injury Management Advisor

2 weeks ago

IAG New Zealand Sydney, Australia

**The Role** · Starting as soon as possible, we have a permanent opportunity available for an Injury Management Advisor to join our multidisciplinary Compulsory Third Party (CTP) team. This role incorporates use of your medical knowledge and clinical experience to optimise health ...
Injury Management Advisor

3 weeks ago

NSW Government -Corporate Services Sydney, Australia

**Injury Management Advisor** · **Location - Parramatta** · **Employment type - Ongoing Full-Time role** · **Salary - **($101,947 pa - $112,849 pa), plus employer's contribution to superannuation and annual leave loading** · **Your role** · The Workers Compensation, Safety and We ...
Injury Management Advisor

2 weeks ago

NSW Government -Corporate Services Sydney, Australia

**Injury Management Advisor** · **Location - Parramatta** · **Employment type - Ongoing Full-Time role** · **Salary - **($101,947 pa - $112,849 pa), plus employer's contribution to superannuation and annual leave loading** · **Your role** · The Workers Compensation, Safety and We ...
Injury Management Advisor

2 weeks ago

Gallagher Sydney, Australia

About Us: · Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be p ...
Injury Management Advisor

2 weeks ago

Catholic Education Diocese of Parramatta Parramatta, Australia Full time

** Two Full Time, permanent positions · As part of the mission of the Catholic Church in the Diocese of Parramatta, the Injury Management Advisor is accountable for supporting the delivery of injury management processes and providing best practice support and advice to staff and ...
Injury Management Advisor

1 week ago

NSW Government -NSW Police Force Surry Hills, Australia

**Clerk Grade 5/6**: · - **Temporary Full-Time up to 12 months**: · - **Surry Hills** · **About us** · The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who su ...
Service Advisor/manager

2 weeks ago

Sydney Diesel Centre Smithfield, Australia

We're looking for an **experienced and motivated Service Advisor/Manager** to join our team at Sydney Diesel Centre in Smithfield. If you enjoy working in a team, love helping customers, and are up for a challenge, this could be the perfect role for you. As a Service Advisor, you ...