- Be present at the Concierge desk or in the lobby to be ready to assist guests, colleagues and visitors when requested
- Provide passionate, knowledgeable and friendly service to external and internal guests at all times
- Ensure collection and delivery of guest luggage in an efficient and timely manner
- Assist guest with all enquiries and complaints and provide accurate information to guests about Hotel facilities and nearby attractions
- Communicate with other departments to ensure relevant information is communicated between departments
- Assist in maintaining a safe and secure environment for guests
- Previous customer service experience, preferably in a Hotel environment
- Ability to provide prompt and efficient service including ability to build rapport both in person and over the telephone
- Self-motivated with positive and professional attitude
- Good interpersonal skills with ability to communicate with all levels of team members
- Willingness to work flexible hours including mornings, nights, weekends and holidays periods
- Worldwide accommodation and food & beverage discounts for you, your family and friends
- Extensive employee benefits & special rates with our partnership brands
- Recognition including a complimentary hotel stay on each anniversary
- Training and career development opportunities
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Porter
Found in: Talent AU C2 - 5 days ago
Hilton Hotels Melbourne, Australia Full timeJOB DESCRIPTION · A Porter is responsible for performing valet parking duties, transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As a ...
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Porter
Found in: beBee S2 AU - 6 days ago
Hilton Melbourne, Australia Part timeA Porter is responsible for performing valet parking duties, transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As a Porter, you will ...
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Porter
Found in: Talent AU C2 - 5 days ago
Accor South Wharf, Australia Part time· Company Description · Work and Play in South Wharf's Vibrant Community · Discover our 26-level golden tower with 347 rooms and suites, complemented by direct access to the Southern Hemisphere's largest meeting space at the Melbourne Convention & Exhibition Centre. Our guests ...
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Porter
Found in: Talent AU C2 - 3 days ago
Marriott Docklands, Australia Part timeJob Number · Job Category Rooms & Guest Services Operations · Location Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITIO ...
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Night Porter
Found in: Talent AU C2 - 4 days ago
NOVOTEL Melbourne, Australia Part timeJob Description · Novotel Melbourne South Wharf is seeking a Night Porter who will play a crucial role in ensuring the smooth operation of the hotel during the overnight hours (11pm - 7am), providing excellent customer service to our guests. · Key duties include: · Be present at ...
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Hotel Porter
Found in: Talent AU C2 - 5 days ago
Accor Melbourne, Australia Part time· Company Description · Work Your Way to Albert Park · Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers ...
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Night Porter
Found in: Talent AU C2 - 5 days ago
Novotel South Wharf, Australia Part timeCompany Description · Work and Play in South Wharf's Vibrant Community · Discover our 26-level golden tower with 347 rooms and suites, complemented by direct access to the Southern Hemisphere's largest meeting space at the Melbourne Convention & Exhibition Centre. Our guests enjo ...
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Hotel Porter
Found in: Talent AU C2 - 5 days ago
Accor Albert Park, Australia Part timeCompany Description · Work Your Way to Albert Park · Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a la ...
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Porter/Security
Found in: Talent AU C2 - 5 days ago
Alfred Health Sandringham, Australia Part timeAlfred Health · Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. · ...
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Guest Experience Shift leader – Driveway
Found in: Talent AU C2 - 1 hour ago
SOFITEL Melbourne, Australia Full timeJob Description · Sofitel Melbourne on Collins is currently seeking an experienced shift leader for the Driveway. · You will be responsible for: · Preparing & organising each shift to run efficiently and effectively. · Assist with rostering and shift coverage · Ensure team is br ...
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Guest Experience Shift leader – Driveway
Found in: Talent AU C2 - 5 hours ago
Accor Melbourne, Australia Full time· Company Description · Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinar ...
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Guest Services Officer – Bell Desk
Found in: Talent AU C2 - 5 days ago
Hyatt Melbourne, Australia Full timeSummary · About Park Hyatt Melbourne · Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regiona ...
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Catering Supervisor
Found in: Talent AU C2 - 1 day ago
Compass Group Melbourne, Australia Full timeCatering Supervisor · $ plus Benefits · East Melbourne, Vic · Work effectively if a close knit team · Clear career growth opportunities · Maintain and contribute to an already welcoming and friendly environment · Medirest is built on the foundation of trust, integrity and op ...
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Cafe Supervisor
Found in: Talent AU C2 - 5 days ago
Compass Group Melbourne, Australia Full timeCatering Supervisor · $ per hour plus Benefits · Fairfield, Vic · Work like balance and family friendly hours · Clear career growth opportunity · Positively impact the lives of Australia's most vulnerable · Medirest is built on the foundation of trust, integrity and openness ...
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Environmental Services Manager
Found in: Talent AU C2 - 5 days ago
Compass Group Melbourne, Australia Fixed Term - Full timeEnvironmental Services Manager · Rewarding role · Melbourne, Vic · Work like balance and family friendly hours · Clear career growth opportunity · Positively impact the lives of Australia's most vulnerable · Medirest is built on the foundation of trust, integrity and opennes ...
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Guest Services Officer – Bell Desk
Found in: Jobs Search AU C2 - 14 hours ago
Hyatt Hotels Corporation Melbourne, Australia Full timeIf you're looking for a career with Apple Leisure Group, please click hereto view job postings. · If you're looking for a career with our Inclusive Collection, please click hereto view job postings. · "Our leaders have always encouraged us to try new approaches and learn by exper ...
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APS5 Senior Project Officer
Found in: Talent AU C2 - 1 day ago
Chandler Macleod Melbourne, Australia Full timeOur client is seeking to engage an APS5 Senior Project Officer · Location: Melbourne, VIC · Contract Length: Start- ASAP, End – 28/06/2024 · Eligibility/Security Requirement:Australian Citizenship · Role Overview: · As APS 5, Engagement Officer, the occupant of this position is ...
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Front Office Welcomer
Found in: Talent AU C2 - 5 days ago
Accor Melbourne, Australia Part time· Company Description · Sofitel Melbourne On Collins is one of Melbourne's premier luxury hotels. Located in the Paris end of Collins street, the hotel is accessible to all of the major activities of Melbourne. Whether it be the Australian Open, an AFL match at the MCG, some sho ...
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Project Manager
Found in: Talent AU C2 - 4 days ago
Chandler Macleod Melbourne, Australia Full timeAs one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with o ...
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APS 3
Found in: Talent AU C2 - 5 days ago
Chandler Macleod Melbourne, Australia Full timeAs one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with o ...
Porter - Melbourne, Australia - NOVOTEL
Description
Job DescriptionWe are currently looking a reliable and dedicated individual to join our Concierge team. As a porter, you will play a crucial role in maintaining a welcoming and safe environment, ensuring our guests have memorable experiences throughout their stay.
Key duties include:
Skills and experience
To be success in this role, you must have rights to work for any employee in Australia. We are unable to sponsor or take over sponsorship of an employment visa.
Additional InformationBenefits and Perks
We are an inclusive business and our ambition is to attract, recruit, retain and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS