- Day to day interaction with Vendor's onsite leaders, Account Manager and Service Delivery Manager
- Oversight and awareness of new initiative requests from with FCTG/Enterprise Technology Services (ETS), to ensure they follow the
appropriate engagement process, and that work can only commence once appropriately authorised - Decision making/arbitration and point of escalation for ETS and the Vendor's Management Team
- Validation and acceptance of Monthly/Quarterly vendor reporting
- Ownership of the Governance Framework and Quarterly Governance Executive meetings to ensure that FCTG are getting the best value from their vendors with innovation, continuous service improvement and that relationships are managed in a way that minimises risk
- Establish and communicate clear and concise vendor performance management metrics by creating effective vendor management scorecards and dashboards
- Holding the Vendor accountable for Service Delivery in accordance with agreed SLA's and KPI's
- Management of financial commitments made with the supplier. Ensuring invoices are consistent with executed Statements of Work / Work Orders. Approve for action by Accounts
- Creation/Suspension of supplier team members as required
- Periodic modification of SLAs/KPIs and other aspects of the service, as agreed mutually, in order to improve the Vendor's Service Delivery
- Business Engagement as necessary to support Product requirements. Influencing the business when prioritisation within or across IT categories is required
- Escalating, where necessary, those issue/risks that require intervention
- 5 years' experience in management of IT vendors preferred.
- Experience with major technology vendors such as Microsoft, ServiceNow
- Experience with offshore vendors
- CIPSA (added advantage)
- Tick destinations off your bucket list with our discounts on travel and accommodation
- Employee Share Scheme through Equate Plus
- Access to in-house financial and health services, internal 24/7 gym and End-of-Trip Facility
- Receive ongoing training and professional development
- Hybrid working model
- Closing the Gender Gap in Super Balances FCTG paid super contributions during parental leave & top up payments when Flightie parents return to work for the first 2 years
- Preference for internal progression through Brightness of Future
- Global career opportunities in a network of brands and businesses at your fingertips
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
- Opportunity to attend global awards events, including Global Gathering (Las Vegas 2022, Bali 2023 and Lisbon 2024)
- Various social events to promote networking, the celebration of wins, and sometimes just for fun
-
Vendor & Alliances Manager
4 days ago
Aussie Broadband Brisbane, AustraliaAussie Broadband's (ABB) purpose is to the change the game. · As our Vendor & Alliances Manager you'll support this by orchestrating strategic alliances with key cloud vendors and partners. · - At Aussie Broadband we see difference as our point of difference. We celebrate it, we ...
-
Vendor Management Specialist
1 week ago
Komatsu Brisbane, Australia**The Opportunity**: · Reporting to the Production Manager as part of our PDI team, this role will be responsible for supporting in vendor management. This is a varied position, newly created to support the broader operations and will see you performing an array of tasks includin ...
-
Manager (Vendor & Contract Management)
1 week ago
Queensland Police Service Brisbane, AustraliaWant to be a part of something big, bold and cutting edge? Want to make a meaningful difference within your community? With Queensland Police Service's Frontline & Digital Division, you'll join a dynamic team finding innovative solutions which directly contribute to positive comm ...
-
Vendor & Contract Management Officer
1 week ago
Queensland Police Service Brisbane, Australia**About us**: · The Aviation Capability Group (ACG) deliver sustainable, effective, innovative and efficient frontline aviation services, to deliver safe and secure communities. Our employees are highly motivated, self-driven leaders who understand our business and are committed ...
-
Vendor Manager
1 week ago
Flight Centre Travel Group Queensland, Australia Full timeHello, Hej, 你好, Salut · At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel · As our Vendor Manager you'll have respon ...
-
IT Vendor Manager
5 days ago
Australian Retirement Trust Brisbane, Australia Full timeBrisbane / Sydney / Melbourne · An exciting opportunity exists to join our Enabling Services team as an IT Vendor Manager on a full-time, permanent basis. · We are flexible for this role to be based in Brisbane, Sydney or Melbourne - provided that you can attend our office at lea ...
-
Vendor Manager
4 days ago
FCM Travel Queensland, Australia Various work typesHello, Hej, 你好, Salut · At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel · As our Vendor Manager you'll have resp ...
-
IT Vendor Manager
5 days ago
Australian Retirement Trust Brisbane, AustraliaAn exciting opportunity exists to join our Enabling Services team as an IT Vendor Manager on a full-time, permanent basis. · We are flexible for this role to be based in Brisbane, Sydney or Melbourne - provided that you can attend our office at least once a week. · Why join us? · ...
-
ICT Vendor Manager
4 days ago
Randstad Queensland, AustraliaRandstad have partnered with a state government agency for the role of ICT Vendor Manager, this is a 6 month contract located in Brisbane CBD. · Your new role as ICT Vendor Manager: · As the ICT Vendor Manager, the primary objective is to oversee the lifecycle management of all ...
-
ICT Vendor Manager
1 week ago
Randstad Australia Brisbane, Australia FreelanceRandstad have partnered with a state government agency for the role of ICT Vendor Manager, this is a 6 month contract located in Brisbane CBD. · Your new role as ICT Vendor Manager: · As the ICT Vendor Manager, the primary objective is to oversee the lifecycle management of all ...
-
Contract and Vendor Management Lead
2 days ago
Ipswich City Council Ipswich, Australia**About us** · Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state's fastest growing city and oldest provincial city. · Ipswich City Council contr ...
-
Contract and Vendor Management Officer
1 week ago
Ipswich City Council Ipswich, Australia**About us** · Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state's fastest growing city and oldest provincial city. · Ipswich City Council contr ...
-
Prinicpal Vendor Relationship Officer
1 week ago
Energy and Public Works Brisbane, AustraliaKey responsibilities · - Provide advice and leadership in vendor management processes internally within the function and across the client base · - Lead and manage a small team to deliver quality vendor management support across the department including vendor management reports, ...
-
Vendor Engagement Specialist
3 days ago
National Heavy Vehicle Regulator Brisbane, Australia**About us** · The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as a national entity responsible for regulating all vehicles in Australia over 4.5 tonnes gross vehicle mass. Located in Brisbane, the NHVR minimises the compliance burden on the heavy vehicle ...
-
Manager (Delivery Management)
1 day ago
Queensland Police Service Brisbane, AustraliaYour team will be responsible for the management of a portfolio of contracts, including vendor management and coordination, monitoring and reporting on vendor performance forward planning team activities, and implementing cost savings for your customers. · An exciting opportunity ...
-
Ict Contract Manager
2 days ago
Talent Street Brisbane, AustraliaTalent Street is looking for **ICT Contract Manager** for large government organization based in Brisbane CBD. · **Job Title **:ICT Contract Manager (**ICT Category Management | ICT Strategic Sourcing)** · **Contract Duration : 06**/02/2023 to 30/06/2023** (with possible extensio ...
-
Compliance Administrator
1 week ago
Davidson Group Services Brisbane, Australia**The Organisation** · Our client is one of the largest healthcare and hospital providers in Australia. They are built on a philosophy of providing care into the community and support when needed. They are currently looking for a Vendor Compliance Administrator to join their Bris ...
-
Ict Contract Manager
1 week ago
Communities, Housing and Digital Economy Brisbane, Australia**As Contract Manager you will**: - Establish Standing Offer Arrangements (SOA) including negotiating terms, conditions and commercials with multiple vendors, drafting SOAs, evaluating tenders, preparing contracts for execution. Prepare and maintain procurement documentation such ...
-
Vendor Compliance Administrator
2 days ago
Davidson Group Services Brisbane, Australia**The Organisation** · Our client is one of the largest healthcare and hospital providers in Australia. They are built on a philosophy of providing care into the community and support when needed. They are currently looking for a Vendor Compliance Administrator to join their Bris ...
-
Principal Procurement Officer
1 week ago
Children, Youth Justice and Multicultural Affairs Brisbane, Australia**The Principal Procurement Officer's key responsibilities are**: · - Provide active leadership and guidance to the ICT Procurement & Vendor Engagement team to ensure request fulfilment is met within established Service Level Agreement (SLA) timeframes, assisting them to deliver ...
Vendor Manager - Queensland, Australia - Flight Centre Alumni
Description
Hello, Hej, 你好, Salut
At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel
As our Vendor Manager you'll have responsibility to work to improve the relationship between supply and demand with key vendors. You'll work to ensure that the vendors have a clear understanding of the business requirements and expectations. If you'd like to work with key stakeholders from the business to ensure that the business has a clear understanding of what the vendors are offering, please apply
Day in the life:
You'll be perfect for the role if you have:
What you'll enjoy...
We value you...
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Who we are...
Since our beginning, our vision has always been to open up the world for those who want to see.
As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a family (we call ourselves Flighties).
We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.
We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.
Irreverence. Ownership. Egalitarianism