- Drive engagement & collaboration with regular team meetings, individual check ins and the use of collaboration tools such as MS Teams.
- Conduct Recruitment activities and Onboarding of new Care Workers.
- Coach and develop your team via formal and informal methods with a focus on monitoring performance, understanding skills and identifying areas to develop & grow.
- People management including leave requests, staff availability, competency training & assessments as well as people management.
- Manage escalations and resolution of incidents and complaints.
- Drive process efficiencies by using the digital systems available to automate where required and becoming proficient to manage employee matters & requests.
- Build internal relationships with key stakeholders such as our Schedulers and Customer Service teams, to meet both customer and care worker needs.
- Proven leadership skills with a track record of cultivating high-performing and engaged teams - experience managing remote teams is desirable but not essential.
- Experience coaching and developing teams both in formal and informal settings.
- Strong stakeholder management with the ability to drive your business outcomes.
- Ability to build rapport & present your ideas to both small and large groups with confidence.
- Demonstrated ability to manage your time effectively, prioritise & make sound decisions and tech savvy is a must
- COVID-19 vaccinated including 2 doses (Booster is optional)
- Additional Leave entitlements including Community, Wellbeing & Deep Listening Leave
- Flexible Work Options – this role is a hybrid approach between Branch days & WFH as part of your week
- Lifelong learning & career development available - including full access to LinkedIn Learning & career opportunities
- Staff discounts – discounts across our Insurance, Home and Personal loans as well as travel and retail discounts through our partners
- Fitness Passport – discounted access to over 1,500 fitness facilities across Australia
- Novated Car Leasing options through our partner
- 14 weeks paid Parental Leave & access to Remedy's Bump to Baby program
-
Service Coordinator
3 weeks ago
NSW Government -Department of Customer Service Newcastle, Australia**Job Title**: Service Coordinator · **Salary**: SNSW Grade 6 ($87,504 - $93,111 plus employer's contribution to superannuation and annual leave loading) · **Location**:Singleton NSW/Muswellbrook NSW (Hub & Spoke sites) · **Employment Status**: Full-time - ongoing opportunity · W ...
-
Service Coordinator
2 weeks ago
Superior People Recruitment Newcastle, AustraliaOur client is seeking an experienced Service Coordinator, for their security business. · As part of a focused and proactive administrative team you will provide excellent customer service and ensure client records are maintained and in order. · **A TYPICAL DAY **will have you ans ...
-
Service Coordinator
2 weeks ago
Australian Unity Newcastle, Australia**Why Australian Unity**: · Over the past twelve years, we've provided in-home health care and telehealth for almost 100,000 Australians, helping them manage their health and enjoy life to the full. · Our services integrate physical, mental and social health, and focus on reducin ...
-
Service Coordinator
3 weeks ago
Australian Unity Newcastle, AustraliaAs a Service Coordinator within our Home Health platform, you will be the primary point of contact for our customers in **Newcastle & Lake Macquarie with our Branch located at Warners Bay NSW**. · Our services integrate physical, mental and social health, and focus on reducing ri ...
-
Service Coordinator
2 weeks ago
Australian Unity Newcastle, AustraliaAs a Service Coordinator within our Home Health platform, you will lead a team of Care Workers to deliver high quality and safe person-centred care to our customers in their homes. · You will support the wellbeing of your team by fostering a connection to our purpose, which ensur ...
-
Service Coordinator
1 day ago
Form1 Newcastle, AustraliaService Coordinator role | FIRE Industry | Bennetts Green location · - Full time | Permanent Position | Attractive Salary | Growing Industry · - Passionate about People | Serious about Safety | Happy to Help · At Form1 we're looking to strengthen our team for 2023. Passion and pu ...
-
Service Coordinator
1 day ago
Form1 Newcastle, AustraliaService Coordinator role | HVAC Industry | Bennetts Green location · - Full time | Permanent Position | Attractive Salary | Growing Industry · - Passionate about People | Serious about Safety | Happy to Help · Twenty four years ago, we opened the doors to Form1 in Newcastle. Back ...
-
Service Coordinator
9 hours ago
Hydraulink Fluid Connectors Ltd Newcastle, Australia**Description**: · This role is primarily about assisting with the daily operations of our Branch Service Centre. You will be providing a high level of face-to-face customer service for our walk-in customers and mobile sales and service technicians over our "Trade Counter". · Thi ...
-
Tafe Services Coordinator
2 weeks ago
NSW Government -TAFE NSW Newcastle, Australia**A career of life-changing impact** · **TAFE Services Coordinator x 2 positions** · **Glendale and Hamilton Campus** · **Permanent Full-time and Temporary Full-time** · **$98, Package includes salary ($87,762 - $94,511), employer's contribution to superannuation, and annual leav ...
-
Service Support Coordinator
3 weeks ago
Rentokil Initial Newcastle, AustraliaWe are currently seeking a highly dynamic individual to fill our Service Support Coordinator role and to join our friendly team based in our head office in Newcastle. This is a national role working on a permanent full-time basis. · This Co-ordinator plays a pivotal role in ensur ...
-
Carer Services Coordinator
1 week ago
Carers NSW Newcastle, Australia**Job no**: X94XP · - ** Category**: Community Development · Carers NSW is the peak organisation for carers in NSW. We are a not-for-profit organisation connecting and empowering carers across NSW and improving their quality of life through activities, programs, training and poli ...
-
Carer Services Coordinator
1 week ago
Carers NSW Newcastle, AustraliaCarers NSW is the peak organisation for carers in NSW. We are a not-for-profit organisation connecting and empowering carers across NSW and improving their quality of life through activities, programs, training and policy advice. We advocate for carers of all ages and circumstanc ...
-
Field Service Coordinator
3 weeks ago
Komatsu Forklifts Australia Newcastle, AustraliaKomatsu Forklift Australia promote, sell, hire and service the full range Komatsu and OMG forklifts, from powered pallet trucks through to 25 tonne container handlers with niche products also available to ensure that we have the right solution for our customer's needs._ · **The O ...
-
Customer Service Coordinator
2 weeks ago
Bradnam's Windows and Doors Newcastle, AustraliaDue to a significant growth strategy across the NSW Region, **Bradnam's Windows and Doors** have an opening for a Customer Service Coordinator to join our inclusive team at our **Newcastle** Branch. As a new member of the Bradnam's team, you will be joining a large team of custom ...
-
Service & Rental Coordinator
1 week ago
Royal IHC Newcastle, AustraliaThe role:_ · An exciting opportunity has arisen for a Service & Rentals Coordinator to join our team working in a technically demanding and fast-moving project based business. Our company designs and constructs integrated equipment and products for the offshore, marine, oil & gas ...
-
Client Service Coordinator
2 weeks ago
SiDCOR Newcastle, Australia**Who are we?** · SiDCOR Chartered Accountants are different to your typical accounting firm, we're about the people just as much as the numbers. We pride ourselves on finding innovative, practical and holistic solutions to meet our clients needs and internally foster a culture o ...
-
Education Services Coordinator
1 week ago
NSW Government -Corrective Services NSW Newcastle, Australia**Education Services Coordinator - Corrective Services NSW - St Heliers Correctional Centre** · **About the role** · **Salary Range**:$101,947 pa - $112,849 pa - Superannuation - Annual Leave Loading. · **Position Available**: Ongoing - Clerk Grade 7/8 · **Location**: St Heliers ...
-
Client Services Coordinator
1 week ago
Home Caring Newcastle Newcastle, AustraliaAbout the role · We are expanding our team and seeking to recruit dedicated individuals who strive for best practice, are able to communicate well with people of all backgrounds and approach every situation with care and compassion. If you're a self-motivated person with a positi ...
-
Health Services Coordinator
2 weeks ago
PeopleFusion Recruitment Specialists Newcastle, Australia**Contract Type**: · - Temporary/Contract Recruitment**Location**: · - Newcastle**Specialisation**: · - Business Support**Reference**: · **Contact Name**: · - Amy King- · **Job Published**: · - June 14, :15- A national and well respected brand, our client plays an integral role i ...
-
Health Services Coordinator
3 weeks ago
Pacific National Tighes Hill, Australia**Health Services Coordinator** · - ** Melbourne, Brisbane, Sydney or Newcastle based role - 12 month Contract position covering Maternity leave**: · - ** Join a secure industry providing essential services Australia wide**: · - ** Supportive and collaborative team environment**: ...
Service Coordinator - Newcastle, Australia - AusUnityPRD1
Description
As a Service Coordinator within our Home Health platform, you will lead a team of Care Workers to deliver high quality and safe person-centred care to our customers in their homes.
You will support the wellbeing of your team by fostering a connection to our purpose, which ensures our customers receive services in line with their health plan that supports their goals and achieves beneficial health outcomes.
To be successful in this role you will enjoy building positive and effective relationships with your team, be proactive and highly proficient in prioritising and able to balance competing demands with sound decision making.
This role is based in the Newcastle & Lake Macquarie area with our Branch located at Warners Bay NSW.
Key accountabilities:
Does this sound like you?
Why work for Australian Unity?
Click APPLY or contact Caroline Gray (Talent Acquisition Specialist) at for a confidential discussion.
Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click