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    Senior Technical Business Analyst - Brisbane, Australia - Suncorp Group

    Suncorp Group
    Suncorp Group Brisbane, Australia

    6 days ago

    Suncorp Group background
    Full time
    Description
    • Critical role supporting the Digital Platform Team in Bank Technology
    • Must have experience working with ForgeRock, KYC, Identity & API
    • Brisbane or Melbourne location with good flexibility & benefits

    About the role

    The role of the Senior Technical Business Analyst in the Bank Identity API space (KYC - Know Your Customer, Forgerock, and other Identity Platforms) aims to achieve exceptional business outcomes by creating functional and user-friendly interactions that enhance customer experiences with customer-centric solutions.

    The preferred candidate must have experience working with ForgeRock, KYC, Identity & API.

    Responsibilities include assisting in the development of technical solutions aligned with industry best practices and principles, as well as contributing to the creation and delivery of solutions that provide value to customers. This role also involves systems analysis, design, development, maintenance, and ongoing support for KYC applications.

    What you'll do

    • Play a key role in the development of job family guidance, facilitating the establishment of a best practice reference point.
    • Support the implementation of new capability initiatives across Bank Tech teams driving best practice, consistency and community.
    • Provide training and support to teams on processes and collaborate with Bank Technology teams to embed consistent disciplines.
    • Formulate and recommend changes and/or enhancements to ways of working, processes, and procedures.

    What you'll bring

    • 5+ years of experience as a business/system analyst.
    • Must have experience working with ForgeRock, KYC, Identity & API (mandatory).
    • Extensive experience in Agile delivery methodologies.
    • Proven track record of delivering solutions in critical digital channels.
    • Skilled in conducting workshops and delivering presentations.

    What we can offer you

    • Competitive benefits package and excellent work culture
    • Excellent discounts on a range of retail favourite stores as well as banking and insurance products
    • Invest in your brighter future with ongoing study support and career development programs
    • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave

    About Suncorp Group

    We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.

    Important note: In July 2022, Suncorp announced to the market that it had entered into an agreement to sell the Suncorp Bank business to Australia and New Zealand Banking Group Limited (ANZ) (the Sale). The Sale remains subject to regulatory and government approvals (including Australian Competition Tribunal approval). If all approvals for the Sale are received, this role will transition to Suncorp-Metway Limited (SML) which will become part of the ANZ corporate group.

    By applying for this role, you agree that Suncorp may provide your application details (which may include your personal information) to ANZ if/when the Sale is finalised if (a) the recruitment process is still underway, or (b) your application for this role is successful. You also acknowledge that if/when the Sale is finalised ANZ may conduct pre-employment screening checks as part of their profile process. Please see the Applicant Privacy Statement for more detail.

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