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    Business Analyst - Queensland, Australia - Flight Centre Travel Group

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    Business Analyst (Air Fulfilment) - South Bank, QLD

    Business Analyst (Air Fulfilment) - South Bank, QLD

    Job no: 521246ALJ
    Brand: Global Supply
    Work type: Full time
    Location: Queensland
    Categories: Information & Technology

    Hello, Hej, 你好, Salut

    We are looking for a Business Analyst to join our Supply PM&E division

    In this role, you will be responsible for gathering requirements, documenting process, design and architecture, with strong analytical and problem-solving skills.

    What you'll enjoy...

    • Tick destinations off your bucket list with our discounts on travel and accommodation.
    • Enjoy our employee share scheme through EquatePlus.
    • Access to in-house financial and health services, internal 24/7 gym, and newly renovated end-of-trip facility.
    • Global career opportunities in a network of brands and businesses at your fingertips.
    • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs.
    • Various social events to promote networking, the celebration of wins, and sometimes just for fun (Global Gathering Lisbon).
    A day in the life...
    • Gather and document business requirements and translate them into functional specifications.
    • Develop use cases and process flows to support the development of software solutions.
    • Conduct stakeholder interviews to understand business needs and pain points.
    • Collaborate with stakeholders to ensure that project objectives are aligned with business goals.
    • Facilitate communication between business and technical teams.
    • Create business cases and cost-benefit analyses to support business opportunities.
    • Participate in user acceptance testing and ensure that solutions meet business requirements.
    • Develop and maintain system documentation and training materials.
    Who you are...
    • Minimum 5 years professional experience in a business analyst role.
    • Experience within travel or other internet-scale environments.
    • Strong understanding of the travel or retail industry.
    • Background knowledge in discipline areas such as, requirements gathering process, design and architecture etc.
    • Analytical skills and problem-solving skills.
    • Knowledge in business process re-engineering and improvement.
    • Well-developed verbal communication skills.
    • Strong facilitation skills.
    • Ability to conduct virtual meetings and workshops.
    • Good quality documentation skills, both technical and non-technical.
    • Attention to detail and effective organisation and time management skills.
    • Strong business acumen and critical thinking skills.
    We value you...

    Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.

    Who we are...

    Since our beginning, our vision has always been to open up the world for those who want to see.

    As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a family (we call ourselves Flighties).

    Irreverence. Ownership. Egalitarianism.

    #LI-LR1 #LI-Hybrid

    Applications close: #J-18808-Ljbffr

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