- $76,825 to $86,652
- Ongoing, full-time
- Gardens Point
- Reference number: 24360
- Term: Ongoing, full-time basis
- Remuneration: Total remuneration range: $90,916 to $102,545 pa (HEW5) (inclusive of $76,825 to $86,652 salary pa, 17% superannuation and 17.5% recreation leave loading)
- Location: Gardens Point
- Open to: Current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.
- Completion of a degree or an equivalent combination of relevant experience and/or education/training.
- Demonstrated ability to provide a high standard of professional, client service in a busy client-orientated environment Including the ability to prioritise work, meet deadlines and balance competing demands.
- Demonstrated ability to work effectively in a team environment and adapt to changing needs.
- Good written and oral communication skills with a high degree of accuracy and attention to detail.
- Interpersonal skills which demonstrate the ability to liaise effectively with and provide excellent service to a diverse range of people in a professional manner while maintaining confidentiality.
- Demonstrated ability to use intermediate functions of office technology software applications including Microsoft Office, e-mail, student/client management systems, social media, and databases.
- A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
- Competitive remuneration with up to 17% superannuation.
- Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
- Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
- Leave loading of 17.5%.
- Purchased Leave Scheme - up to 8 extra weeks.
- Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
- Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
- through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.
- We see as our strengths.
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Student Support Officer - Brisbane, Australia - Queensland University Of Technology
Description
Who are we looking for?
We are seeking a Student Support Officer (2 positions available) to join Office of the Executive Dean, Faculty of Business and Law, Academic Division.
The Student Support Officer is responsible for ensuring students are supported throughout their higher education lifecycle. You will engage with students in different mediums and platforms, varying from face-to-face consultations, phone calls, emails, and events. The role provides direction and advice on QUT's Manual of Policies and Procedures (MOPP) specifically around Learning and Teaching polices and helping students navigate their way through our procedures when enquiring or applying for online applications around their enrolment, course progression, concessions etc. The faculty prides itself on taking a caring and welcoming approach to a diverse client group including students, staff, and other university divisions and departments. The appointee will work in a client service focused team environment providing administration and support to key stakeholders in a busy environment.
About us
QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.
QUT Law and the QUT Business School have built strong national and international reputations for excellence and impact, delivering exceptional real-world opportunities for our learners, industry partners, and community. We attract high-quality domestic and international participants, with over 15,000 learners studying across single or double undergraduate degrees, postgraduate coursework and research degrees, and executive education..
What you need to succeed
Life at QUT
We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:We are guided by our values of and our in our mission to inspire and shape the next generation of change-makers.
In support of our , we aspire to an Indigenous Australian workforce participation of 3.6% and we encourage Aboriginal Australians and Torres Strait Islander people to join us in pursuing a fulfilling career.
We believe in creating safe spaces for inclusivity to flourish and we know that diversity is our strength – .
